Swift
  1. Swift
  2. SWIFT-10146

PDI reports there is a slight mark on the top of the scatter cushion in the lounge

        Details

        • Type: Upholstery (8 weeks) Upholstery (8 weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          134
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          020772h
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2016
        • Size:
          32x12
        • ID Number:
          SBH005175
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31822
        • Times Scheduled:
          2
        • Park_Company:
           Mother Ivey's Bay Holiday Park
        • Park_Postcode:
          PL28 8SL
        • Park_Phone:
          01841 520990
        • Park_Email:
          paulw@motheriveysbay.com
        • Park_Code:
          MOTH01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. PDF File
          Swift-10146.pdf
          266 kB
          Ellie W
        1. 13.1.15.png
          179 kB
        2. CCF29022016_00000.jpg
          620 kB
        3. parts dispatched.png
          167 kB
        4. Swift ack good on order.png
          288 kB
        5. Work sheet.png
          223 kB
        Progress
        Resolved Sub-Tasks

        Sub-Tasks

        1.
        		 Update Customer Update Customer (today) Complete elliew
         
        2.
        		 Update Customer Update Customer (2 days) Complete Claire Folland
         
        3.
        		 Check Parts Check Parts Correct Complete Claire Folland
         

          Activity

          Ascending order - Click to sort in descending order
          Ellie W (Inactive) created issue -
          Ellie W (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode PL28 8SL
          Park_Email wendy@motheriveysbay.com
          Park_Phone 01841 520990
          Park_Code MOTH01
          Park_Key_Account Yes
          Park_Address2 Trevose Head
          Park_City Near Padstow
          Park_Address Mother Ivey's Bay Holiday Park
          Ellie W (Inactive) made changes -
          Attachment 13.1.15.png [ 109261 ]
          Ellie W (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number SBH005175
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Submitted into Swift - I am waiting for photographs from Wally's Camera
          I have added the parts to the issue on swift and put as surfbay attending
          SBH005175
          Show
          Ellie W (Inactive) added a comment - Submitted into Swift - I am waiting for photographs from Wally's Camera I have added the parts to the issue on swift and put as surfbay attending SBH005175
          Hide
          Permalink
          Nikki Curtis (Inactive) added a comment -
          Swift Queried this claim asking for photos, I have explained that we do not have photos at present. Re submitted.
          Show
          Nikki Curtis (Inactive) added a comment - Swift Queried this claim asking for photos, I have explained that we do not have photos at present. Re submitted.
          Nikki Curtis (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Swift have ack goods on order. Screen shot attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Swift have ack goods on order. Screen shot attached.
          Debbie Bartlett (Inactive) made changes -
          Attachment Swift ack good on order.png [ 109606 ]
          Debbie Bartlett (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment parts dispatched.png [ 110294 ]
          Adrienne Barwell (Inactive) made changes -
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Adrienne Barwell (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Ellie W [ temp ] Claire Folland [ claire ]
          Plot
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          parts have arrived this morning, Claire to process
          Show
          Adrienne Barwell (Inactive) added a comment - parts have arrived this morning, Claire to process
          Hide
          Permalink
          Claire Folland added a comment -
          issued worksheet
          Show
          Claire Folland added a comment - issued worksheet
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Adrienne Barwell (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 17/Feb/16
          Plot
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          scheduled
          Show
          Adrienne Barwell (Inactive) added a comment - scheduled
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Gates locked unable to complete. job sheet returned files attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Gates locked unable to complete. job sheet returned files attached.
          Debbie Bartlett (Inactive) made changes -
          Attachment CCF29022016_00000.jpg [ 112159 ]
          Debbie Bartlett (Inactive) made changes -
          Attachment Work sheet.png [ 112161 ]
          Debbie Bartlett (Inactive) made changes -
          Times Scheduled 1 2
          Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
          Plot
          Adrienne Barwell (Inactive) made changes -
          Work Scheduled 17/Feb/16 10/Mar/16
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Worksheet Returned - Work completed
          Show
          Ellie W (Inactive) added a comment - Worksheet Returned - Work completed
          Ellie W (Inactive) made changes -
          Attachment Swift-10146.pdf [ 114712 ]
          Ellie W (Inactive) made changes -
          Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Invoiced - 465352
          Show
          Ellie W (Inactive) added a comment - Invoiced - 465352
          Ellie W (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 465352
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Low [ 22 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          Showing as credited on the connect system
          Show
          Ellie W (Inactive) added a comment - Showing as credited on the connect system
          Ellie W (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Ellie W (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		9m 53s 1 temp 13/Jan/16 10:10 AM
          Submitted Submitted Acknowledged Acknowledged
          		2d 2h 24m 1 Nikki Curtis (Inactive) 15/Jan/16 12:35 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		4d 1h 46m 1 debbieb 19/Jan/16 2:21 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		9d 21h 51m 1 Adrienne Barwell (Inactive) 29/Jan/16 12:12 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		2d 23h 18m 1 Claire Folland 01/Feb/16 11:31 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		21d 23h 54m 1 Adrienne Barwell (Inactive) 23/Feb/16 11:26 AM
          Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
          		6d 4h 13m 1 debbieb 29/Feb/16 3:39 PM
          Engineer Visit Rescheduled Engineer Visit Rescheduled Issue Invoice Issue Invoice
          		41d 19h 59m 1 temp 11/Apr/16 12:38 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		23h 1 temp 12/Apr/16 11:39 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		28d 7h 2m 1 temp 10/May/16 6:41 PM
          Resolved Resolved Complete Complete
          		5s 1 temp 10/May/16 6:41 PM

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: