Swift
  1. Swift
  2. SWIFT-10148

PDI reports there is a mark on the twin bedroom exterior of the window

    Details

    • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
    • Status: Complete
    • Priority: Low Low
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      134
    • Hire_or_Retail:
      Hire_fleet
    • Serial:
      020772h
    • Manufacturer:
      Swift
    • Model:
      Burgundy
    • Year:
      2016
    • Size:
      32x12
    • ID Number:
      SBH005175
    • Status Colour:
      Complete Complete
    • Stock_Number:
      31822
    • Times Scheduled:
      1
    • Park_Company:
       Mother Ivey's Bay Holiday Park
    • Park_Postcode:
      PL28 8SL
    • Park_Phone:
      01841 520990
    • Park_Email:
      paulw@motheriveysbay.com
    • Park_Code:
      MOTH01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. 13.1.15.png
      179 kB
    2. CCF25012016_00005.jpg
      663 kB
    3. screenshot-1.png
      173 kB
    4. Wally 12.1.16 089.JPG
      486 kB
    Progress
    Resolved Sub-Tasks

    Sub-Tasks

    1.
    Update Customer Update Customer (today) Complete elliew
     

      Activity

      Ellie W (Inactive) created issue -
      Ellie W (Inactive) made changes -
      Field Original Value New Value
      Issue Type Small Fittings (8 Weeks) [ 1 ] Ext Doors & Windows (4 weeks) [ 4 ]
      Ellie W (Inactive) made changes -
      Due Date 09/Mar/16 10/Feb/16
      Ellie W (Inactive) made changes -
      Attachment 13.1.15.png [ 109259 ]
      Hide
      Ellie W (Inactive) added a comment -
      Submitted into Swift - I am waiting on photographs from Wally
      I have marked this as one of our engineers to attend
      SBH005175
      Show
      Ellie W (Inactive) added a comment - Submitted into Swift - I am waiting on photographs from Wally I have marked this as one of our engineers to attend SBH005175
      Ellie W (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      ID Number SBH005175
      Hide
      Ellie W (Inactive) added a comment -
      Wally's photographs have now been uploaded - I have uploaded these here and will add them to swift when requested
      Show
      Ellie W (Inactive) added a comment - Wally's photographs have now been uploaded - I have uploaded these here and will add them to swift when requested
      Ellie W (Inactive) made changes -
      Attachment Wally 12.1.16 089.JPG [ 109281 ]
      Nikki Curtis (Inactive) made changes -
      Attachment screenshot-1.png [ 109468 ]
      Nikki Curtis (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Nikki Curtis (Inactive) added a comment - - edited
      Swift have acknowledged this claim, screenshot attached. Worksheet printed and filed.
      Show
      Nikki Curtis (Inactive) added a comment - - edited Swift have acknowledged this claim, screenshot attached. Worksheet printed and filed.
      Adrienne Barwell (Inactive) made changes -
      Assignee Ellie W [ temp ] Debbie Bartlett [ debbieb ]
      Adrienne Barwell (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Adrienne Barwell (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 18/Jan/16
      Plot
      Hide
      Adrienne Barwell (Inactive) added a comment -
      Keith advised, this looks like a grinding mark, but it scraped off okay
      Show
      Adrienne Barwell (Inactive) added a comment - Keith advised, this looks like a grinding mark, but it scraped off okay
      Adrienne Barwell (Inactive) made changes -
      Attachment CCF25012016_00005.jpg [ 109886 ]
      Adrienne Barwell (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Debbie Bartlett [ debbieb ] Ellie W [ temp ]
      Adrienne Barwell (Inactive) made changes -
      Priority Normal [ 21 ] Low [ 22 ]
      Hide
      Ellie W (Inactive) added a comment -
      This is still sitting on awaiting parts order so I can't progress this to request payment
      Show
      Ellie W (Inactive) added a comment - This is still sitting on awaiting parts order so I can't progress this to request payment
      Hide
      Ellie W (Inactive) added a comment -
      Invoiced Swift and Requested Payment - 465352
      Show
      Ellie W (Inactive) added a comment - Invoiced Swift and Requested Payment - 465352
      Ellie W (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Invoice Number 465352
      Hide
      Ellie W (Inactive) added a comment -
      This is showing as credited on the Swift Connect System
      Show
      Ellie W (Inactive) added a comment - This is showing as credited on the Swift Connect System
      Ellie W (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
      Resolution Completed [ 1 ]
      Ellie W (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      7m 10s 1 temp 13/Jan/16 10:08 AM
      Submitted Submitted Acknowledged Acknowledged
      2d 2h 5m 1 Nikki Curtis (Inactive) 15/Jan/16 12:13 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      3h 36m 1 Adrienne Barwell (Inactive) 15/Jan/16 3:49 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      16s 1 Adrienne Barwell (Inactive) 15/Jan/16 3:50 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      9d 20h 3m 1 Adrienne Barwell (Inactive) 25/Jan/16 11:54 AM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      9d 2h 48m 1 temp 03/Feb/16 2:43 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      27d 21h 52m 1 temp 02/Mar/16 12:35 PM
      Resolved Resolved Complete Complete
      5s 1 temp 02/Mar/16 12:35 PM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: