Swift
  1. Swift
  2. SWIFT-10149

PDI reports there is a small black mark on the mattress of the pull out bed in the lounge

        Details

        • Type: Mattress (8 Weeks) Mattress (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          81
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          020782h
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2016
        • Size:
          28x12
        • ID Number:
          SBH005175
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31850
        • Times Scheduled:
          1
        • Park_Company:
           Highlands End Caravan Park Ltd
        • Park_Postcode:
          DT6 6AR
        • Park_Contact:
          m cox
        • Park_Phone:
          01308 422139
        • Park_Email:
          Sales@wdlh.co.uk
        • Park_Code:
          HIGH03
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. work complete by Craig.png
          137 kB
        2. Swift ACK claim.png
          138 kB
        3. screenshot-1.png
          97 kB
        4. 20.1.16.png
          193 kB
        5. 13.1.15.png
          184 kB
        Progress
        Resolved Sub-Tasks

        Sub-Tasks

        1.
        		 Update Customer Update Customer (today) Complete elliew
         

          Activity

          Transition Owner Before Transition Transition After Transition Response Time
          Ellie W
          13/Jan/16 10:23 AM
          Ellie W
          Open
          Status Change
          Ellie W
          Submitted
          10 minutes and 13 seconds
          Nikki Curtis
          15/Jan/16 12:09 PM
          Ellie W
          Submitted
          Status Change
          Ellie W
          Acknowledged
          2 days and 1 hour and 45 minutes and 39 seconds
          Ellie W
          20/Jan/16 8:39 AM
          Ellie W
          Acknowledged
          Status Change
          Ellie W
          Worksheet Issued
          4 days and 20 hours and 29 minutes and 47 seconds
          Ellie W
          20/Jan/16 8:39 AM
          Ellie W
          Worksheet Issued
          Status Change
          Ellie W
          Engineer Scheduled
          8 seconds
          Adrienne Barwell
          29/Jan/16 12:07 PM
          Ellie W
           
          Assigned
          Debbie Bartlett
           
          1 week and 2 days and 3 hours and 28 minutes and 3 seconds
          Adrienne Barwell
          02/Feb/16 1:55 PM
          Debbie Bartlett
          Engineer Scheduled
          Status Change
          Ellie W
          Issue Invoice
          4 days and 1 hour and 47 minutes and 55 seconds
          Adrienne Barwell
          02/Feb/16 1:55 PM
          Ellie W
          Issue Invoice
          Status Change
          Ellie W
          Awaiting Payment
          4 seconds
          Adrienne Barwell
          02/Feb/16 1:55 PM
          Ellie W
          Awaiting Payment
          Status Change
          Adrienne Barwell
          Resolved
          5 seconds
          Adrienne Barwell
          02/Feb/16 1:55 PM
          Adrienne Barwell
          Resolved
          Status Change
          Adrienne Barwell
          Complete
          4 seconds

            People

            • Watchers:
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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: