Details
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Type:
Exterior Panels (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:Car Park
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Hire_or_Retail:Hire_fleet
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Serial:020228h
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Manufacturer:Swift
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Model:Biarritz
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Year:2016
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Size:35x12
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ID Number:SBH005208 sbh005188
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Status Colour:
Complete
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Stock_Number:32441
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Times Scheduled:1
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Park_Company:Harlyn Sands Holiday Park (Del Add)
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Park_Postcode:PL28 8SQ
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Park_Phone:01841 520720
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Park_Email:enquiries@harlynsands.co.uk
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Park_Code:HARL01
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Park_Key_Account:Yes
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SLA Status:
1. |
Update Customer |  |
Complete | Debbie Bartlett (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | PL28 8SQ | |
| Park_Phone | 01841 520720 | |
| Park_Code | HARL01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Lighthouse Road, Trevose Head | |
| Park_City | Padstow | |
| Park_Address | Harlyn Sands Holiday Park |
| Assignee | Nikki Curtis [ nikkic ] | Debbie Bartlett [ debbieb ] |
Hide
Nikki Curtis (Inactive)
added a comment -
Permalink
Preston has pictures of this issue.
Show
Nikki Curtis (Inactive)
added a comment - Preston has pictures of this issue.
Claim submitted to swift.Screen shot attached.
Show
Debbie Bartlett (Inactive)
added a comment - Claim submitted to swift.Screen shot attached.
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | claim submitted to swift.png [ 109487 ] |
Swift have asked for photos, I have tried to attach some photos to this claim but they wont attach.
Show
Debbie Bartlett (Inactive)
added a comment - Swift have asked for photos, I have tried to attach some photos to this claim but they wont attach.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Preston 15.1.16 014.JPG [ 109777 ] | |
| Attachment | Preston 15.1.16 015.JPG [ 109778 ] | |
| Attachment | Preston 15.1.16 016.JPG [ 109779 ] | |
| Attachment | Preston 15.1.16 017.JPG [ 109780 ] |
I have attached the photographs to the claim and re-submitted to swift but I suspect this will be transport damage
Show
Adrienne Barwell (Inactive)
added a comment - I have attached the photographs to the claim and re-submitted to swift but I suspect this will be transport damage
| ID Number | SBH005208 | |
| Responsibility | SurfBay Attending [ 10042 ] | Manufacturer Attending [ 10045 ] |
I have resubmitted this claim to Swift as we have requested that Swift attend and not surf bay.
Show
Debbie Bartlett (Inactive)
added a comment - I have resubmitted this claim to Swift as we have requested that Swift attend and not surf bay.
This job has been authorised for Swift to attend.
Show
Debbie Bartlett (Inactive)
added a comment - This job has been authorised for Swift to attend.
Swift have ack that they will be attending site W/C 15-02-16. Email attached.
Show
Debbie Bartlett (Inactive)
added a comment - Swift have ack that they will be attending site W/C 15-02-16. Email attached.
| Attachment | Swift Customer Reference3512626075954471199233.msg [ 110582 ] |
| ID Number | SBH005208 | SBH005208 sbh005188 |
| Attachment | work complete by Craig.png [ 112356 ] |
Craig has completed the work but has advised that it was actually transport damage. (worksheet attached)
Show
Adrienne Barwell (Inactive)
added a comment - Craig has completed the work but has advised that it was actually transport damage. (worksheet attached)
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
5h 14m | 1 | debbieb | 15/Jan/16 4:17 PM | |||||
|
5d 20h 35m | 1 | debbieb | 21/Jan/16 12:52 PM | |||||
|
42d 3h 45m | 1 | Adrienne Barwell (Inactive) | 03/Mar/16 4:38 PM | |||||
|
5s | 1 | Adrienne Barwell (Inactive) | 03/Mar/16 4:38 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 03/Mar/16 4:38 PM | |||||
|
5s | 1 | Adrienne Barwell (Inactive) | 03/Mar/16 4:38 PM | |||||
|
3s | 1 | Adrienne Barwell (Inactive) | 03/Mar/16 4:38 PM | |||||
|
5s | 1 | Adrienne Barwell (Inactive) | 03/Mar/16 4:38 PM |
