Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Agreed Date
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Resolution: Completed
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Labels:None
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Responsibility:RTM
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Hire_or_Retail:Hire_fleet
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Serial:020569h
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Manufacturer:Swift
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Model:Loire
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Year:2016
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Size:32x10
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ID Number:SBH005206
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Status Colour:
Complete
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Stock_Number:31798
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Times Scheduled:3
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Park_Company:Woolacombe Sands
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Park_Postcode:EX34 7AF
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Park_Phone:01271870569
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Park_Code:WOOL02
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Park_Key_Account:Yes
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SLA Status:
1. |
Update Customer |  |
Complete | Debbie Bartlett (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | EX34 7AF | |
| Park_Phone | 01271870569 | |
| Park_Code | WOOL02 | |
| Park_Key_Account | No | |
| Park_Address2 | Woolacombe Sands Holiday Park, Station Road | |
| Park_City | Woolacombe | |
| Park_Address | Richard Holiday Developments (Woolacombe Sands)) Ltd |
| Assignee | Nikki Curtis [ nikkic ] | Debbie Bartlett [ debbieb ] |
| ID Number | SBH005206 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
Hide
Debbie Bartlett (Inactive)
added a comment -
Permalink
Claim submitted to swift.
Show
Debbie Bartlett (Inactive)
added a comment - Claim submitted to swift.
Claim has been referred to the supplier and is showing received.
Show
Debbie Bartlett (Inactive)
added a comment - Claim has been referred to the supplier and is showing received.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
This has been provisionally booked for 15.2.16
Show
Adrienne Barwell (Inactive)
added a comment - This has been provisionally booked for 15.2.16
| Attachment | update.png [ 110764 ] |
| Attachment | Updated site address with Elthringtons.png [ 110765 ] |
| Responsibility | SurfBay Attending [ 10042 ] | RTM [ 10043 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 15/Feb/16 | |
| Plot |
Eltherings called to ask for the park address and post etc.
Show
Lorraine Pryor (Inactive)
added a comment - Eltherings called to ask for the park address and post etc.
Elthringtons advise: Apologies, our engineers were unable to complete this referral this week, therefore i have arranged for a replacement frame should this be required when the job is rescheduled, hopefully this will enable us to complete the referral in one visit. I will advise reschedule date asap
Show
Adrienne Barwell (Inactive)
added a comment - Elthringtons advise: Apologies, our engineers were unable to complete this referral this week, therefore i have arranged for a replacement frame should this be required when the job is rescheduled, hopefully this will enable us to complete the referral in one visit. I will advise reschedule date asap
| Attachment | screenshot-1.png [ 111761 ] |
| Status | Engineer Scheduled [ 10000 ] | Parts on reorder [ 10009 ] |
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Adrienne Barwell [ adrienne ] |
Elthringtons attending 7/3/16
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 15/Feb/16 | 07/Mar/16 |
| Plot |
| Priority | Normal [ 21 ] | Agreed Date [ 26 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Debbie Bartlett [ debbieb ] |
| Attachment | re-schedule.png [ 113891 ] |
Elthringtons unable to attend, they will re-attend 4/4/16
Show
Adrienne Barwell (Inactive)
added a comment - Elthringtons unable to attend, they will re-attend 4/4/16
| Times Scheduled | 2 | 3 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 07/Mar/16 | 04/Apr/16 |
| Plot |
| Attachment | Completion .png [ 115977 ] |
This has been completed by the supplier
Show
Adrienne Barwell (Inactive)
added a comment - This has been completed by the supplier
| Status | Engineer Visit Rescheduled [ 10010 ] | Issue Invoice [ 10451 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
2d 19h 50m | 1 | debbieb | 25/Jan/16 9:37 AM | |||||
|
1d 3h 16m | 1 | debbieb | 26/Jan/16 12:53 PM | |||||
|
13d 2h 30m | 1 | Adrienne Barwell (Inactive) | 08/Feb/16 3:23 PM | |||||
|
13d 22h 40m | 1 | Adrienne Barwell (Inactive) | 22/Feb/16 2:04 PM | |||||
|
11d 1h 19m | 1 | Adrienne Barwell (Inactive) | 04/Mar/16 3:23 PM | |||||
|
2s | 1 | Adrienne Barwell (Inactive) | 04/Mar/16 3:23 PM | |||||
|
31s | 2 | Adrienne Barwell (Inactive) | 04/Mar/16 3:24 PM | |||||
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19d 19h 1m | 1 | Adrienne Barwell (Inactive) | 24/Mar/16 10:25 AM | |||||
|
31d 23h 51m | 1 | Adrienne Barwell (Inactive) | 25/Apr/16 11:17 AM | |||||
|
5s | 1 | Adrienne Barwell (Inactive) | 25/Apr/16 11:17 AM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 25/Apr/16 11:17 AM | |||||
|
5s | 1 | Adrienne Barwell (Inactive) | 25/Apr/16 11:17 AM |
