Details
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Type:
Plumbing (3 weeks)
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Status: Complete
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Priority:
Agreed Date
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Resolution: Completed
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Labels:None
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Serial:017030H
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Manufacturer:Swift
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Model:Bordeaux
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Year:2015
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Size:35 x 12
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ID Number:SBH005205
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Status Colour:
Complete
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Stock_Number:30409
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Times Scheduled:5
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Park_Company:Home Farm Holiday Centre - Dibby
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Park_Postcode:TA4 4DP
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Park_Phone:01984 632487
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Park_Email:homefarmholidaycentre@gmail.com dib@homefarmholidaycentre.co.uk
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Park_Code:HOME02
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Park_Key_Account:Yes
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SLA Status:
1. |
CLONE - Update Customer |  |
Complete | Nikki Milling (Inactive) | |
2. |
Update Customer | |
Complete | Debbie Bartlett (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Ext Doors & Windows (4 weeks) [ 4 ] | Plumbing (3 weeks) [ 45 ] |
| Due Date | 10/Sep/15 | 12/Feb/16 |
| ID Number | SBH004810 | |
| Plot | Showground |
| ID Number | SBH005205 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
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Debbie Bartlett (Inactive)
added a comment -
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I have submitted this claim to swift.
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Debbie Bartlett (Inactive)
added a comment - I have submitted this claim to swift.
Swift have ack authorised engineer.Screen shot attached
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Debbie Bartlett (Inactive)
added a comment - Swift have ack authorised engineer.Screen shot attached
| Attachment | Swift ack authorised engineer..png [ 109986 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Swift will be attendingf site W/C 15-02-16. Email attached
Show
Debbie Bartlett (Inactive)
added a comment - Swift will be attendingf site W/C 15-02-16. Email attached
| Attachment | Swift Customer Reference3399866073314467585233.msg [ 110580 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 2 | 3 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Times Scheduled | 3 | 4 |
| Status | Engineer Scheduled [ 10000 ] | Engineer Visit Rescheduled [ 10010 ] |
| Plot |
I have spoken to Louise at home farm and updated her she will pass this on to the van owner.
Show
Debbie Bartlett (Inactive)
added a comment - I have spoken to Louise at home farm and updated her she will pass this on to the van owner.
Swift have advised that an engineer will be attending this week
Show
Adrienne Barwell (Inactive)
added a comment - Swift have advised that an engineer will be attending this week
| Times Scheduled | 4 | 5 |
| Status | Engineer Visit Rescheduled [ 10010 ] | Engineer Visit Rescheduled [ 10010 ] |
| Work Scheduled | 07/Dec/15 | 15/Feb/16 |
| Plot |
| Priority | Manager escalations [ 10000 ] | Agreed Date [ 26 ] |
Swift have advised job complete. Toilet pan changed unable to check for leak as toilet was drained. screen shot of job card attached
Show
Debbie Bartlett (Inactive)
added a comment - Swift have advised job complete. Toilet pan changed unable to check for leak as toilet was drained. screen shot of job card attached
| Attachment | Swift ack job complete.png [ 111894 ] |
| Status | Engineer Visit Rescheduled [ 10010 ] | Issue Invoice [ 10451 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Debbie Bartlett [ debbieb ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
made changes -
| Park_Contact |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
13m 17s | 1 | debbieb | 22/Jan/16 2:33 PM | |||||
|
3d 22h 17m | 1 | debbieb | 26/Jan/16 12:50 PM | |||||
|
8d 3h 52m | 1 | debbieb | 03/Feb/16 4:43 PM | |||||
|
4s | 1 | debbieb | 03/Feb/16 4:43 PM | |||||
|
4s | 1 | debbieb | 03/Feb/16 4:43 PM | |||||
|
11d 22h 49m | 1 | Adrienne Barwell (Inactive) | 15/Feb/16 3:32 PM | |||||
|
8d 23h 10m | 1 | debbieb | 24/Feb/16 2:43 PM | |||||
|
4s | 1 | debbieb | 24/Feb/16 2:43 PM | |||||
|
4s | 1 | debbieb | 24/Feb/16 2:43 PM | |||||
|
5s | 1 | debbieb | 24/Feb/16 2:43 PM |
