Swift
  1. Swift
  2. SWIFT-10723

French Doors not opening, lock would not turn & frame out of line with floor.

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          G53
        • Serial:
          018164H
        • Manufacturer:
          Swift
        • Model:
          Biarritz
        • Year:
          2015
        • Size:
          38x12
        • ID Number:
          SBH005322
        • Status Colour:
          Complete Complete
        • Stock_Number:
          30758
        • Times Scheduled:
          1
        • Park_Company:
           Shorefield Holiday Village
        • Park_Postcode:
          SO41 0LH
        • Park_Contact:
          Katrina Philp
        • Park_Phone:
          01590 648 307
        • Park_Email:
          Katrina.Philp@shorefield.co.uk
        • Park_Code:
          SHOR01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. Email to park.png
          198 kB
        2. screenshot-1.png
          341 kB
        3. screenshot-2.png
          303 kB
        4. Swift ack attending site.png
          334 kB

          Activity

          Ascending order - Click to sort in descending order
          Charleen Sibley created issue -
          Charleen Sibley made changes -
          Field Original Value New Value
          Issue Type Information Only [ 44 ] Ext Doors & Windows (4 weeks) [ 4 ]
          Due Date 09/Dec/15 29/Mar/16
          Plot G53
          Park_Company Oakdene Forest Park Shorefield Holiday Village
          Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
          Charleen Sibley made changes -
          Park_Postcode BH24 2RZ SO41 0LH
          Park_Email sandra.goodley@shorefield.co.uk
          Park_Phone 01202 865601 01590 648425
          Park_Code OAKD02 SHOR01
          Park_Address2 St Leonards, Nr Ringwood Shorefield Road
          Park_City Downton, Nr. Lymington
          Park_Address Oakdene Forest Park Shorefield Holiday Village
          Charleen Sibley made changes -
          ID Number SBH005322
          Hide
          Permalink
          Charleen Sibley added a comment -
          SBH005322 - Claim submitted with Swift.
          Show
          Charleen Sibley added a comment - SBH005322 - Claim submitted with Swift.
          Charleen Sibley made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          SBH005322 - Swift authorise for their engineer to attend.
          Show
          Charleen Sibley added a comment - SBH005322 - Swift authorise for their engineer to attend.
          Charleen Sibley made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Swift have advised that they will be attending site W/C 21st March 2016. Screen shot attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Swift have advised that they will be attending site W/C 21st March 2016. Screen shot attached.
          Debbie Bartlett (Inactive) made changes -
          Attachment Swift ack attending site.png [ 112591 ]
          Debbie Bartlett (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Debbie Bartlett (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Hide
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          Debbie Bartlett (Inactive) added a comment - - edited
          Swift have advised that they will be unable to attend sit on the above date. Will rearrange. Park up dated by email.
          Show
          Debbie Bartlett (Inactive) added a comment - - edited Swift have advised that they will be unable to attend sit on the above date. Will rearrange. Park up dated by email.
          Debbie Bartlett (Inactive) made changes -
          Attachment Email to park.png [ 113271 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment - - edited
          Swift have advise they will be attending site W/C 4/04/16. Screen shot attached. Site undated by email
          Show
          Debbie Bartlett (Inactive) added a comment - - edited Swift have advise they will be attending site W/C 4/04/16. Screen shot attached. Site undated by email
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-1.png [ 114131 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          The park have advised that Swift have attended site today.Screen shot attached.
          Show
          Debbie Bartlett (Inactive) added a comment - The park have advised that Swift have attended site today.Screen shot attached.
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-2.png [ 114185 ]
          Debbie Bartlett (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Charleen Sibley [ charleen sibley ] Ellie W [ temp ]
          Debbie Bartlett (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Low [ 22 ]
          Hide
          Permalink
          Ellie W (Inactive) added a comment -
          No Invoice Required - Closed Claim
          Show
          Ellie W (Inactive) added a comment - No Invoice Required - Closed Claim
          Ellie W (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Debbie Bartlett [ debbieb ]
          Resolution Completed [ 1 ]
          Ellie W (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		10m 34s 1 charleen sibley 01/Mar/16 11:06 AM
          Submitted Submitted Acknowledged Acknowledged
          		1d 1h 37m 1 charleen sibley 02/Mar/16 12:44 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		6d 2h 7m 1 debbieb 08/Mar/16 2:52 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		4s 1 debbieb 08/Mar/16 2:52 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		22d 8m 1 debbieb 30/Mar/16 4:01 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		4s 1 debbieb 30/Mar/16 4:01 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		42d 23h 8m 1 temp 12/May/16 3:09 PM
          Resolved Resolved Complete Complete
          		4s 1 temp 12/May/16 3:09 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: