Swift
  1. Swift
  2. SWIFT-10752

Tri-fold doors keep dropping, Swift to add extra strength to the chassis

        Details

        • Type: Chassis (8 Weeks) Chassis (8 Weeks)
        • Status: Complete
        • Priority: Manager escalations Manager escalations
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          011033h
        • Manufacturer:
          Swift
        • Model:
          Auvergne
        • Year:
          2012
        • Size:
          38x12x2
        • ID Number:
          sbh005333
        • Status Colour:
          Complete Complete
        • Stock_Number:
          28372
        • Times Scheduled:
          2
        • Park_Company:
           Hengar Manor & Country Club
        • Park_Postcode:
          PL30 3PL
        • Park_Contact:
          Chris Watson
        • Park_Phone:
          01208 850382
        • Park_Email:
          Beckysidgwick@hengarmanor.co.uk
        • Park_Code:
          HENG01
        • Park_Key_Account:
          No
        • SLA Status:

          Issue Links

          Same Van

          Customer Problem - Customer Problem PROB-8 7x units with ongoing issues to with the trifold doors and cupboard laminate peeling

          • Normal - Normal Priority
          • Complete

          Chassis (8 Weeks) - SWIFT-10743 Tri-fold doors keep dropping, Swift to add extra strength to the chassis

          • Manager escalations - Issues escalated to Adrienne
          • Complete

          Chassis (8 Weeks) - SWIFT-10744 ri-fold doors keep dropping, Swift to add extra strength to the chassis

          • Manager escalations - Issues escalated to Adrienne
          • Complete

          Chassis (8 Weeks) - SWIFT-10746 Tri-fold doors keep dropping, Swift to add extra strength to the chassis

          • Manager escalations - Issues escalated to Adrienne
          • Complete

          Chassis (8 Weeks) - SWIFT-10749 Tri-fold doors keep dropping, Swift to add extra strength to the chassis

          • Manager escalations - Issues escalated to Adrienne
          • Complete

          Chassis (8 Weeks) - SWIFT-10753 Tri-fold doors keep dropping, Swift to add extra strength to the chassis

          • Manager escalations - Issues escalated to Adrienne
          • Complete

          Chassis (8 Weeks) - SWIFT-10755 Tri-fold doors keep dropping, Swift to add extra strength to the chassis

          • Manager escalations - Issues escalated to Adrienne
          • Complete

            Activity

            Ascending order - Click to sort in descending order
            Adrienne Barwell (Inactive) created issue -
            Adrienne Barwell (Inactive) made changes -
            Field Original Value New Value
            Link This issue Same Van SWIFT-10746 [ SWIFT-10746 ]
            Adrienne Barwell (Inactive) made changes -
            Link This issue Same Van SWIFT-10749 [ SWIFT-10749 ]
            Adrienne Barwell (Inactive) made changes -
            Link This issue Same Van SWIFT-10744 [ SWIFT-10744 ]
            Adrienne Barwell (Inactive) made changes -
            Link This issue Same Van PROB-8 [ PROB-8 ]
            Adrienne Barwell (Inactive) made changes -
            Link This issue Same Van SWIFT-10743 [ SWIFT-10743 ]
            Adrienne Barwell (Inactive) made changes -
            Serial 011076h 011075h
            Adrienne Barwell (Inactive) made changes -
            Stock_Number 28371 28372
            Adrienne Barwell (Inactive) made changes -
            Serial 011075h 011077h
            Adrienne Barwell (Inactive) made changes -
            Serial 011077h 011033h
            Adrienne Barwell (Inactive) made changes -
            ID Number sbh005332 sbh005333
            Adrienne Barwell (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Adrienne Barwell (Inactive) made changes -
            Link This issue Same Van SWIFT-10753 [ SWIFT-10753 ]
            Adrienne Barwell (Inactive) made changes -
            Link This issue Same Van SWIFT-10755 [ SWIFT-10755 ]
            Adrienne Barwell (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Ack received, Swift to attend
            Show
            Adrienne Barwell (Inactive) added a comment - Ack received, Swift to attend
            Hide
            Permalink
            Debbie Bartlett (Inactive) added a comment -
            Swift have ack job complete.Screen shot attached.
            Show
            Debbie Bartlett (Inactive) added a comment - Swift have ack job complete.Screen shot attached.
            Debbie Bartlett (Inactive) made changes -
            Attachment screenshot-1.png [ 115928 ]
            Debbie Bartlett (Inactive) made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Debbie Bartlett (Inactive) made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Plot
            Debbie Bartlett (Inactive) made changes -
            Times Scheduled 1 2
            Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
            Plot
            Debbie Bartlett (Inactive) made changes -
            Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
            Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
            Debbie Bartlett (Inactive) made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Debbie Bartlett (Inactive) made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Debbie Bartlett [ debbieb ]
            Resolution Completed [ 1 ]
            Debbie Bartlett (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		2m 55s 1 Adrienne Barwell (Inactive) 02/Mar/16 12:38 PM
            Submitted Submitted Acknowledged Acknowledged
            		1d 1h 12m 1 Adrienne Barwell (Inactive) 03/Mar/16 1:51 PM
            Acknowledged Acknowledged Worksheet Issued Worksheet Issued
            		52d 19h 11m 1 debbieb 25/Apr/16 10:02 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		4s 1 debbieb 25/Apr/16 10:02 AM
            Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled Engineer Visit Rescheduled
            		4s 1 debbieb 25/Apr/16 10:02 AM
            Engineer Visit Rescheduled Engineer Visit Rescheduled Issue Invoice Issue Invoice
            		2s 1 debbieb 25/Apr/16 10:02 AM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		3s 1 debbieb 25/Apr/16 10:02 AM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		3s 1 debbieb 25/Apr/16 10:02 AM
            Resolved Resolved Complete Complete
            		5s 1 debbieb 25/Apr/16 10:02 AM

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved: