Swift
  1. Swift
  2. SWIFT-10895

Issue With Door Retainer Position - Please Change

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Over 8 Weeks Over 8 Weeks
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          ...
        • Serial:
          020617h
        • Model:
          Loire
        • Year:
          2016
        • Size:
          28x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31896
        • Times Scheduled:
          4
        • Park_Company:
           Holiday Resort Unity
        • Park_Postcode:
          TA8 2RB
        • Park_Contact:
          Elly Peters
        • Park_Phone:
          01278 751602
        • Park_Email:
        • Park_Code:
          UNIT01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Activity

          Ascending order - Click to sort in descending order
          Debbie Bartlett (Inactive) created issue -
          Debbie Bartlett (Inactive) made changes -
          Field Original Value New Value
          Issue Type Oven (2 Weeks) [ 5 ] Ext Doors & Windows (4 weeks) [ 4 ]
          Description Cooker serial no. E31356000370
          Due Date 21/Dec/15 22/Mar/16
          Responsibility Undecided [ 10040 ] Manufacturer Attending [ 10045 ]
          Work Scheduled 08/Dec/15
          Debbie Bartlett (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Debbie Bartlett (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Claim submitted to swift. Swift have advised they will attend site W/C 21st March
          Show
          Debbie Bartlett (Inactive) added a comment - Claim submitted to swift. Swift have advised they will attend site W/C 21st March
          Adrienne Barwell (Inactive) made changes -
          Priority Normal [ 21 ] Over 8 Weeks [ 25 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment - - edited
          This is not showing up the claim, I will issue a worksheet for our engineer to attend
          Show
          Adrienne Barwell (Inactive) added a comment - - edited This is not showing up the claim, I will issue a worksheet for our engineer to attend
          Adrienne Barwell (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.png [ 119449 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          worksheet issued
          Show
          Adrienne Barwell (Inactive) added a comment - worksheet issued
          Hide
          Permalink
          Charleen Sibley added a comment -
          Worksheet returned, - Keith advised Swift have already dealt with this issue.
          Show
          Charleen Sibley added a comment - Worksheet returned, - Keith advised Swift have already dealt with this issue.
          Charleen Sibley made changes -
          Times Scheduled 3 4
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Charleen Sibley made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Debbie Bartlett [ debbieb ] Ellie W [ temp ]
          Charleen Sibley made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Charleen Sibley [ charleen sibley ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		35s 1 debbieb 09/Mar/16 3:36 PM
          Submitted Submitted Acknowledged Acknowledged
          		3s 1 debbieb 09/Mar/16 3:36 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		75d 27m 1 Adrienne Barwell (Inactive) 23/May/16 5:03 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		28d 23h 42m 1 charleen sibley 21/Jun/16 4:46 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		7s 1 charleen sibley 21/Jun/16 4:46 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		6s 1 charleen sibley 21/Jun/16 4:46 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		5s 1 charleen sibley 21/Jun/16 4:46 PM
          Resolved Resolved Complete Complete
          		10s 1 charleen sibley 21/Jun/16 4:46 PM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: