Swift
  1. Swift
  2. SWIFT-11030

All doors throughout the van feel stiff to open and close

        Details

        • Type: Floor (8 Weeks) Floor (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          ..
        • Hire_or_Retail:
          Hire_fleet
        • Serial:
          018487h
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2015
        • Size:
          35x12
        • ID Number:
          SBH005391
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31078
        • Times Scheduled:
          4
        • Park_Company:
           St Maybn Holiday Park
        • Park_Postcode:
          PL30 3BY
        • Park_Contact:
          Mr & Mrs Lloyd
        • Park_Phone:
          01208841677
        • Park_Code:
          GLEN04
        • Park_Key_Account:
          No
        • SLA Status:

          Description

           is

            Activity

            Ascending order - Click to sort in descending order
            Debbie Bartlett (Inactive) created issue -
            Debbie Bartlett (Inactive) made changes -
            Field Original Value New Value
            Priority Manager escalations [ 10000 ] Normal [ 21 ]
            Description Reported by telephone by St Maybn
            There are dents in the flooring where the furniture is             		 is
            Due Date 07/Sep/15 12/May/16
            ID Number SBH004662 / SBH004675 / SBH005077 SBH005391
            Additional Contact Details Mrs Penny Lloyd 07889143838
            Work Scheduled 17/Nov/15
            Debbie Bartlett (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Hide
            Permalink
            Debbie Bartlett (Inactive) added a comment -
            SBH005391 Claim submitted to Swift
            Show
            Debbie Bartlett (Inactive) added a comment - SBH005391 Claim submitted to Swift
            Debbie Bartlett (Inactive) made changes -
            Attachment screenshot-1.png [ 113727 ]
            Debbie Bartlett (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Hide
            Permalink
            Debbie Bartlett (Inactive) added a comment -
            Swift have ack claim screen shot attached.
            Show
            Debbie Bartlett (Inactive) added a comment - Swift have ack claim screen shot attached.
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            Swift to attend
            Show
            Adrienne Barwell (Inactive) added a comment - Swift to attend
            Hide
            Permalink
            Lorraine Pryor (Inactive) added a comment -
            Park called to see when an engineer is due out. checked on swift and its does show w/c 04..04.16 so I will move this one on to this date.
            Show
            Lorraine Pryor (Inactive) added a comment - Park called to see when an engineer is due out. checked on swift and its does show w/c 04..04.16 so I will move this one on to this date.
            Lorraine Pryor (Inactive) made changes -
            Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
            Lorraine Pryor (Inactive) made changes -
            Assignee Debbie Bartlett [ debbieb ] Claire Folland [ claire ]
            Lorraine Pryor (Inactive) made changes -
            Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
            Assignee Debbie Bartlett [ debbieb ] Claire Folland [ claire ]
            Plot
            Lorraine Pryor (Inactive) made changes -
            Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
            Assignee Claire Folland [ claire ] Lorraine Pryor [ lorraine ]
            Lorraine Pryor (Inactive) made changes -
            Times Scheduled 3 4
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Work Scheduled 04/Apr/16
            Plot
            Adrienne Barwell (Inactive) made changes -
            Assignee Lorraine Pryor [ lorraine ] Debbie Bartlett [ debbieb ]
            Adrienne Barwell (Inactive) made changes -
            Attachment Completion by Swift.png [ 117767 ]
            Adrienne Barwell (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
            Assignee Debbie Bartlett [ debbieb ] Ellie W [ temp ]
            Hide
            Permalink
            Adrienne Barwell (Inactive) added a comment -
            comp by Swift 5/4/16
            Show
            Adrienne Barwell (Inactive) added a comment - comp by Swift 5/4/16
            Adrienne Barwell (Inactive) made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Adrienne Barwell (Inactive) made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Adrienne Barwell [ adrienne ]
            Resolution Completed [ 1 ]
            Adrienne Barwell (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		34m 12s 1 debbieb 17/Mar/16 2:44 PM
            Submitted Submitted Acknowledged Acknowledged
            		5d 1 debbieb 22/Mar/16 2:45 PM
            Acknowledged Acknowledged Parts ordered Parts ordered
            		6d 17h 31m 1 Lorraine Pryor (Inactive) 29/Mar/16 9:16 AM
            Parts ordered Parts ordered Parts Recieved Parts Recieved
            		7s 1 Lorraine Pryor (Inactive) 29/Mar/16 9:16 AM
            Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
            		35s 1 Lorraine Pryor (Inactive) 29/Mar/16 9:17 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		8s 1 Lorraine Pryor (Inactive) 29/Mar/16 9:17 AM
            Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
            		42d 9h 17m 1 Adrienne Barwell (Inactive) 10/May/16 6:34 PM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		24s 1 Adrienne Barwell (Inactive) 10/May/16 6:35 PM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		4s 1 Adrienne Barwell (Inactive) 10/May/16 6:35 PM
            Resolved Resolved Complete Complete
            		5s 1 Adrienne Barwell (Inactive) 10/May/16 6:35 PM

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                Dates

                • Due:
                  Created:
                  Updated:
                  Resolved:
                  Work Scheduled: