Details
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Type:
Wallboards/Ceiling Boards (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:Not Sited
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Hire_or_Retail:Retail
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Serial:020011h
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Manufacturer:Swift
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Model:Loire
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Year:2016
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Size:32x10
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ID Number:SBH005712
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Status Colour:
Complete
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Stock_Number:32677
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Times Scheduled:1
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Park_Company:Lower Aish Caravan Park
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Park_Postcode:TQ13 7NY
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Park_Contact:mark wilkinson
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Park_Phone:1364631229
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Park_Code:LOWE02
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Additional Contact Details:Mr Terry Thatcher must update him 07831 326161
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Park_Key_Account:No
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SLA Status:
Issue Links
- Same Van
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PROB-10
Mr Thatcher would like compensation for not being able to use his holiday home due to water ingress
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- Complete
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1. |
Update Customer |  |
Complete | Ellie W (Inactive) |
Activity
| Field | Original Value | New Value |
|---|---|---|
| Summary | PDI Reports wet marks on the bottom of the wall in teh twin bedroom which adjoins the master bedroom | PDI Reports wet marks on the bottom of the wall in the twin bedroom which adjoins the master bedroom |
| Attachment | 2.6.16.png [ 120215 ] |
| ID Number | SBH005712 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Hide
Debbie Bartlett (Inactive)
added a comment -
Permalink
Swift ack they will be attending site W/C 6/06/16
Show
Debbie Bartlett (Inactive)
added a comment - Swift ack they will be attending site W/C 6/06/16
Mr Terry thatcher has called today asking for an update on the swift engineer who attend yesterday I said that we wont have an update until next week but I would think that they will have to order in new wallboard,
Can we please make sure that you update him when swift are going to re attend on mobile no 07831 326161
Can we please make sure that you update him when swift are going to re attend on mobile no 07831 326161
Show
Lorraine Pryor (Inactive)
added a comment - Mr Terry thatcher has called today asking for an update on the swift engineer who attend yesterday I said that we wont have an update until next week but I would think that they will have to order in new wallboard,
Can we please make sure that you update him when swift are going to re attend on mobile no 07831 326161
| Additional Contact Details | Mr Terry Thatcher must update him 07831 326161 |
| Attachment | screenshot-1.png [ 121624 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
parts on order
Show
Adrienne Barwell (Inactive)
added a comment - parts on order
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Plot | ||
| Parts in | 20/Jun/16 3:01 PM |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
Swift engineer scheduled
Show
Adrienne Barwell (Inactive)
added a comment - Swift engineer scheduled
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 27/Jun/16 | |
| Plot |
Debbie to update the customer
Show
Adrienne Barwell (Inactive)
added a comment - Debbie to update the customer
| Attachment | screenshot-2.png [ 122674 ] |
Swift have advised that the work is complete
Show
Adrienne Barwell (Inactive)
added a comment - Swift have advised that the work is complete
| Attachment | screenshot-3.png [ 122675 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Adrienne Barwell [ adrienne ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Adrienne Barwell [ adrienne ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
18m 20s | 1 | temp | 02/Jun/16 10:09 AM | |||||
|
1d 5h 44m | 1 | debbieb | 03/Jun/16 3:54 PM | |||||
|
16d 22h 58m | 1 | Adrienne Barwell (Inactive) | 20/Jun/16 2:52 PM | |||||
|
9m 30s | 1 | Adrienne Barwell (Inactive) | 20/Jun/16 3:02 PM | |||||
|
16s | 1 | Adrienne Barwell (Inactive) | 20/Jun/16 3:02 PM | |||||
|
27s | 1 | Adrienne Barwell (Inactive) | 20/Jun/16 3:02 PM | |||||
|
14d 23h 44m | 1 | Adrienne Barwell (Inactive) | 05/Jul/16 2:47 PM | |||||
|
5s | 1 | Adrienne Barwell (Inactive) | 05/Jul/16 2:47 PM | |||||
|
4s | 1 | Adrienne Barwell (Inactive) | 05/Jul/16 2:47 PM | |||||
|
5s | 1 | Adrienne Barwell (Inactive) | 05/Jul/16 2:47 PM |
