Swift
  1. Swift
  2. SWIFT-12592

Worktop seams are badly fitted

        Details

        • Type: Worktops (8 Weeks) Worktops (8 Weeks)
        • Status: Complete
        • Priority: Agreed Date Agreed Date
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          WW17
        • Hire_or_Retail:
          Retail
        • Serial:
          019045H
        • Manufacturer:
          Swift
        • Model:
          Bordeaux
        • Year:
          2015
        • Size:
          38 x 12
        • ID Number:
          sbh005765
        • Status Colour:
          Complete Complete
        • Stock_Number:
          31244
        • Times Scheduled:
          2
        • Park_Company:
           Castle Brake Holiday Park
        • Park_Postcode:
          EX5 1HA
        • Park_Contact:
          Mr & Mrs Walker
        • Park_Phone:
          1395232431
        • Park_Email:
          amyvining@castlebrake.co.uk
        • Park_Code:
          CAST02
        • Additional Contact Details:
          Hide
          Mrs Lloyd
          PAM LLOYD <blossom7219@yahoo.co.uk>
          Show
          Mrs Lloyd PAM LLOYD < blossom7219@yahoo.co.uk >
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. image1.JPG
          81 kB
        2. image2.JPG
          83 kB
        3. image3.JPG
          81 kB
        4. screenshot-1.png
          107 kB
        5. screenshot-2.png
          77 kB
        6. screenshot-3.png
          87 kB
        7. screenshot-4.png
          76 kB
        8. screenshot-5.png
          358 kB
        9. screenshot-6.png
          123 kB
        10. screenshot-7.png
          366 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		6m 45s 1 Adrienne Barwell (Inactive) 22/Jun/16 5:04 PM
          Submitted Submitted Acknowledged Acknowledged
          		2d 19h 37m 1 charleen sibley 25/Jun/16 12:42 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		2m 31s 1 charleen sibley 25/Jun/16 12:44 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		4s 1 charleen sibley 25/Jun/16 12:44 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		130d 3h 42m 1 monica 02/Nov/16 3:27 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		6s 1 monica 02/Nov/16 3:27 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		3s 1 monica 02/Nov/16 3:27 PM
          Resolved Resolved Complete Complete
          		4s 1 monica 02/Nov/16 3:27 PM
          Isabel Smith (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Isabel Smith (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Isabel Smith [ monica ]
          Resolution Completed [ 1 ]
          Isabel Smith (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Isabel Smith (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Debbie Bartlett [ debbieb ] Ellie W [ temp ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Work has been completed by swift
          Show
          Isabel Smith (Inactive) added a comment - Work has been completed by swift
          Isabel Smith (Inactive) made changes -
          Attachment screenshot-7.png [ 132307 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          I have asked Isabel to find out the latest update for this issue and update JIRA
          Show
          Adrienne Barwell (Inactive) added a comment - I have asked Isabel to find out the latest update for this issue and update JIRA
          Charleen Sibley made changes -
          Assignee Charleen Sibley [ charleen sibley ] Debbie Bartlett [ debbieb ]
          Hide
          Permalink
          Claire Folland added a comment -
          swift have attended but new worktops and upstands are required, the customer has asked if the work can be carried out in October
          Show
          Claire Folland added a comment - swift have attended but new worktops and upstands are required, the customer has asked if the work can be carried out in October
          Claire Folland made changes -
          Attachment screenshot-6.png [ 124680 ]
          Claire Folland made changes -
          Attachment screenshot-5.png [ 124679 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          I have up date the park by phone that Swift will attend W/C 18/07/16 Called 14:06:35pm
          Show
          Debbie Bartlett (Inactive) added a comment - I have up date the park by phone that Swift will attend W/C 18/07/16 Called 14:06:35pm
          Adrienne Barwell (Inactive) made changes -
          Priority Manager escalations [ 10000 ] Agreed Date [ 26 ]
          Adrienne Barwell (Inactive) made changes -
          ID Number wbh005765 sbh005765
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Updated Amy at Castle Break
          Show
          Adrienne Barwell (Inactive) added a comment - Updated Amy at Castle Break
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-4.png [ 122689 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Swift have advised that they will be attending w/c 11/7/16
          Show
          Adrienne Barwell (Inactive) added a comment - Swift have advised that they will be attending w/c 11/7/16
          Adrienne Barwell (Inactive) made changes -
          Work Scheduled 11/Jul/16
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-3.png [ 122688 ]
          Charleen Sibley made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Charleen Sibley made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          Swif to attend - Date yet to be confirmed.
          Show
          Charleen Sibley added a comment - Swif to attend - Date yet to be confirmed.
          Charleen Sibley made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-2.png [ 121811 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Updated the site
          Show
          Adrienne Barwell (Inactive) added a comment - Updated the site
          Adrienne Barwell (Inactive) made changes -
          Assignee Karen Watson [ karenw ] Charleen Sibley [ charleen sibley ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          submitted to Swift
          Show
          Adrienne Barwell (Inactive) added a comment - submitted to Swift
          Adrienne Barwell (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          ID Number wbh005765
          Adrienne Barwell (Inactive) made changes -
          Attachment image1.JPG [ 121806 ]
          Attachment image2.JPG [ 121807 ]
          Attachment image3.JPG [ 121808 ]
          Hide
          Permalink
          Adrienne Barwell (Inactive) added a comment -
          Customer has advised that the problem has re-occured and she would like a visit from swift
          Show
          Adrienne Barwell (Inactive) added a comment - Customer has advised that the problem has re-occured and she would like a visit from swift
          Adrienne Barwell (Inactive) made changes -
          Attachment screenshot-1.png [ 121804 ]
          Adrienne Barwell (Inactive) made changes -
          Field Original Value New Value
          Reporter Karen Watson [ karenw ] Adrienne Barwell [ adrienne ]
          Due Date 10/Nov/15 17/Aug/16
          ID Number SBH004942
          Work Scheduled 30/Nov/15
          Adrienne Barwell (Inactive) created issue -

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: