Swift
  1. Swift
  2. SWIFT-15282

En-suite - Toilet filling valve has broken

        Details

        • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
        • Status: Complete
        • Priority: High High
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Undecided
        • Plot:
          194
        • Serial:
          019587h
        • Model:
          Biarritz
        • Year:
          2016
        • Size:
          38x12
        • ID Number:
          SBH006784
        • Status Colour:
          Complete Complete
        • Order No:
          AS10811/50412 / 0002/00162268
        • Stock_Number:
          31641
        • Times Scheduled:
          1
        • Park_Company:
           Trelawne Manor Holiday Village
        • Park_Postcode:
          PL13 2NA
        • Park_Contact:
          Peter & Debbie Walker
        • Park_Phone:
          01503 272213
        • Park_Email:
          trelawne-owners@jfhols.co.uk
        • Park_Code:
          TREL03
        • Additional Contact Details:
          Owners took over 30/03/17
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. 031.JPG
          208 kB
        2. 032.JPG
          210 kB
        3. Email from Rachael.png
          302 kB
        4. swift claim.png
          243 kB
        5. Swift Early Warning.png
          447 kB
        6. Swift Supplier Completion.png
          253 kB

          Activity

          Ascending order - Click to sort in descending order
          Isabel Smith (Inactive) created issue -
          Isabel Smith (Inactive) made changes -
          Field Original Value New Value
          Attachment Email from Rachael.png [ 152575 ]
          Isabel Smith (Inactive) made changes -
          Priority Low [ 22 ] High [ 23 ]
          ID Number SBH005106
          Additional Contact Details Owners took over 30/03/17
          Work Scheduled 09/Dec/15
          Isabel Smith (Inactive) made changes -
          Attachment Swift Early Warning.png [ 152577 ]
          Isabel Smith (Inactive) made changes -
          Attachment 031.JPG [ 152578 ]
          Attachment 032.JPG [ 152579 ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          This claim was reported by the park I have submitted the claim to Swift see screen shot attached.
          Show
          Isabel Smith (Inactive) added a comment - This claim was reported by the park I have submitted the claim to Swift see screen shot attached.
          Isabel Smith (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Charleen Sibley made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Charleen Sibley made changes -
          Plot Showground 194
          Charleen Sibley made changes -
          Assignee Isabel Smith [ monica ] Charleen Sibley [ charleen sibley ]
          Hide
          Permalink
          Charleen Sibley added a comment - - edited
          I have ordered the replacement filling valve to go direct to the park from Arleigh as the park need the toilet working before the weekend and I have updated the swift system and Mandy at the park.
          Show
          Charleen Sibley added a comment - - edited I have ordered the replacement filling valve to go direct to the park from Arleigh as the park need the toilet working before the weekend and I have updated the swift system and Mandy at the park.
          Charleen Sibley made changes -
          Attachment swift claim.png [ 153223 ]
          Charleen Sibley made changes -
          ID Number SBH006784
          Charleen Sibley made changes -
          Order No AS10811/50412
          Charleen Sibley made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Charleen Sibley made changes -
          Order No AS10811/50412 AS10811/50412 / 0002/00162268
          Charleen Sibley made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Charleen Sibley made changes -
          Status Parts Recieved [ 10003 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Resolution Completed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          Charleen Sibley made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Charleen Sibley made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Charleen Sibley made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Charleen Sibley made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Charleen Sibley made changes -
          Status Parts Recieved [ 10003 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Summer Stangroom (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Supplier Completion.png [ 155753 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          I looked on the swift system and it says supplier has completed this, see screenshot attached.
          Show
          Summer Stangroom (Inactive) added a comment - I looked on the swift system and it says supplier has completed this, see screenshot attached.
          Summer Stangroom (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Reopened [ 4 ] Complete [ 6 ]
          Charleen Sibley made changes -
          Status Complete [ 6 ] Complete [ 6 ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Complete [ 6 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		3m 37s 1 monica 06/Apr/17 3:57 PM
          Resolved Resolved Reopened Reopened
          		10s 1 charleen sibley 10/Apr/17 4:51 PM
          Reopened Reopened Submitted Submitted
          		20s 1 charleen sibley 10/Apr/17 4:52 PM
          Submitted Submitted Acknowledged Acknowledged
          		1d 20h 51m 2 charleen sibley 10/Apr/17 4:52 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		2d 3h 50m 2 charleen sibley 10/Apr/17 4:52 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		16m 39s 2 charleen sibley 10/Apr/17 4:57 PM
          Parts Recieved Parts Recieved Resolved Resolved
          		17s 2 charleen sibley 10/Apr/17 4:57 PM
          Resolved Resolved Complete Complete
          		12s 1 charleen sibley 10/Apr/17 4:57 PM
          Complete Complete Reopened Reopened
          		9d 19h 29m 1 Summer Stangroom (Inactive) 20/Apr/17 12:27 PM
          Reopened Reopened Complete Complete
          		55s 1 Summer Stangroom (Inactive) 20/Apr/17 12:28 PM
          Complete Complete Complete Complete
          		11d 22h 48m 2 charleen sibley 02/May/17 11:16 AM

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              Dates

              • Due:
                Created:
                Updated:
                Resolved: