Details
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Type:
Small Fittings (8 Weeks)
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Status: Complete
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Priority:
Agreed Date
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:..
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Hire_or_Retail:Retail
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Serial:018506h
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Manufacturer:Swift
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Model:S-Pod
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Year:2016
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Size:14 x 10
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ID Number:SBH007922
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Status Colour:
Complete
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Stock_Number:32498
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Times Scheduled:1
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Park_Company:Harford Bridge Holiday Park
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Park_Postcode:PL19 9LS
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Park_Phone:01822 810349
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Park_Email:stay@harfordbridge.co.uk
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Park_Code:HARF01
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Park_Key_Account:No
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SLA Status:
Activity
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Isabel Smith (Inactive)
added a comment -
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This issue was reported over the phone by Paul last week. I asked him to confirm the serial numbers of the caravans affected and for a photo. He has provided this and I have put this claim through to Swift see screen shot attached. I explained to Paul that I wasn't sure if it would be covered but I would submit it through to Swift to find.
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Isabel Smith (Inactive)
added a comment - This issue was reported over the phone by Paul last week. I asked him to confirm the serial numbers of the caravans affected and for a photo. He has provided this and I have put this claim through to Swift see screen shot attached. I explained to Paul that I wasn't sure if it would be covered but I would submit it through to Swift to find.
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Beds (8 Weeks) [ 10 ] | Small Fittings (8 Weeks) [ 1 ] |
| Manufacturer | Swift | |
| Due Date | 10/May/16 | 02/Jan/18 |
| Year | 2016 | |
| Size | 14 x 10 | |
| Model | Swift S-Pod | S-Pod |
| Work Scheduled | 15/Apr/16 |
| Attachment | Email from Paul.png [ 192843 ] |
| Attachment | Email from Paul.png [ 192844 ] |
| Attachment | IMG_2148.JPG [ 192845 ] |
| Attachment | Swift Claim .png [ 192846 ] |
| ID Number | SBH007922 |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Swift Acknowledgement.png [ 193156 ] |
Swift have acknowledged this claim but cancelled it at the same time. I have phoned Becky at Swift call time 13.24 to get this claim active again she has said that she will get this sorted.
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Isabel Smith (Inactive)
added a comment - Swift have acknowledged this claim but cancelled it at the same time. I have phoned Becky at Swift call time 13.24 to get this claim active again she has said that she will get this sorted.
| Attachment | Swift Authorisation.png [ 193525 ] |
Swift have authored to attend, see attached.
No date as of yet.
No date as of yet.
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Summer Stangroom (Inactive)
added a comment - Swift have authored to attend, see attached.
No date as of yet.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Attachment | Swift Engineer Visit.png [ 193667 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 27/Nov/17 | |
| Plot |
Swift to attend w/c 27/11/17
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Isabel Smith (Inactive)
added a comment - Swift to attend w/c 27/11/17
| Priority | Normal [ 21 ] | Agreed Date [ 26 ] |
| Attachment | screenshot-email from swift.png [ 196960 ] |
Swift have emailed (see screenshot attached) saying that they were hoping to attend this week but the part was still not ready, they will contact us as soon as they have a date.
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Rose Crisp (Inactive)
added a comment - Swift have emailed (see screenshot attached) saying that they were hoping to attend this week but the part was still not ready, they will contact us as soon as they have a date.
| Work Scheduled | 27/Nov/17 |
| Work Scheduled | 15/Jan/18 |
| Attachment | screenshot-1.png [ 199899 ] |
| Attachment | 23.01.2018.png [ 199900 ] |
Swift have confirmed work has been carried out to the S-pod all Complete
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Heather Barbieri (Inactive)
added a comment - Swift have confirmed work has been carried out to the S-pod all Complete
| Attachment | screenshot-2.png [ 199902 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Isabel Smith [ monica ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Heather Barbieri [ heather ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
4m 26s | 1 | monica | 07/Nov/17 10:54 AM | |||||
|
4d 21m | 1 | Summer Stangroom (Inactive) | 11/Nov/17 11:16 AM | |||||
|
3s | 1 | Summer Stangroom (Inactive) | 11/Nov/17 11:16 AM | |||||
|
2d 21h 58m | 1 | monica | 14/Nov/17 9:15 AM | |||||
|
70d 6h 12m | 1 | Heather Barbieri (Inactive) | 23/Jan/18 3:28 PM | |||||
|
6s | 1 | Heather Barbieri (Inactive) | 23/Jan/18 3:28 PM | |||||
|
7s | 1 | Heather Barbieri (Inactive) | 23/Jan/18 3:28 PM | |||||
|
4s | 1 | Heather Barbieri (Inactive) | 23/Jan/18 3:28 PM |
