Details

    • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      49
    • Hire_or_Retail:
      Retail
    • Serial:
      026472H
    • Manufacturer:
      Swift
    • Model:
      Bordeaux
    • Year:
      2018
    • Size:
      38 X 12
    • ID Number:
       SBH007932
    • Status Colour:
      Complete Complete
    • Stock_Number:
      34745
    • Times Scheduled:
      1
    • Park_Company:
       Fairways Caravan Park
    • Park_Postcode:
      TA7 8PP
    • Park_Phone:
      01278 685569
    • Park_Email:
      fairways@westcountryparks.co.uk
    • Park_Code:
      FAIR06
    • Additional Contact Details:
      Sold at end of w/c 06/11/17
    • Park_Key_Account:
      No
    • SLA Status:
    1. screenshot-connect.png
      527 kB
    2. Swift Authorisation.png
      351 kB
    3. Swift Claim .png
      397 kB
    4. Swift Early Warning.png
      363 kB
    5. Swift Engineer Visit.png
      360 kB

      Activity

      Isabel Smith (Inactive) created issue -
      Isabel Smith (Inactive) made changes -
      Field Original Value New Value
      Issue Type Dining Furniture (8 Weeks) [ 30 ] Toilet/Shower (8 Weeks) [ 41 ]
      Due Date 04/Jan/18
      ID Number SBH007916
      Hide
      Isabel Smith (Inactive) added a comment -
      This issue was reported to us over the phone by Amanda this morning. I have created the claim and submitted it through to Swift see screen shot attached. Park updated.
      Show
      Isabel Smith (Inactive) added a comment - This issue was reported to us over the phone by Amanda this morning. I have created the claim and submitted it through to Swift see screen shot attached. Park updated.
      Isabel Smith (Inactive) made changes -
      Attachment Swift Early Warning.png [ 193334 ]
      Isabel Smith (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Isabel Smith (Inactive) made changes -
      Responsibility RTM [ 10043 ] Manufacturer Attending [ 10045 ]
      Isabel Smith (Inactive) made changes -
      ID Number  SBH007932
      Isabel Smith (Inactive) made changes -
      Attachment Swift Claim .png [ 193352 ]
      Summer Stangroom (Inactive) made changes -
      Attachment Swift Authorisation.png [ 193528 ]
      Hide
      Summer Stangroom (Inactive) added a comment -
      Swift have authorised to attend, see attached.
      Show
      Summer Stangroom (Inactive) added a comment - Swift have authorised to attend, see attached.
      Summer Stangroom (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Summer Stangroom (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Isabel Smith (Inactive) made changes -
      Attachment Swift Engineer Visit.png [ 194210 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Swift planning to attend w/c 04/12/17
      Show
      Isabel Smith (Inactive) added a comment - Swift planning to attend w/c 04/12/17
      Isabel Smith (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 04/Dec/17
      Plot
      Rose Crisp (Inactive) made changes -
      Attachment screenshot-connect.png [ 196891 ]
      Hide
      Rose Crisp (Inactive) added a comment -
      Swift engineer attended (see screenshot attached)
      Show
      Rose Crisp (Inactive) added a comment - Swift engineer attended (see screenshot attached)
      Rose Crisp (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Isabel Smith [ monica ] Ellie W [ temp ]
      Rose Crisp (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Rose Crisp (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Rose Crisp [ rose ]
      Resolution Completed [ 1 ]
      Rose Crisp (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      12m 15s 1 monica 09/Nov/17 1:43 PM
      Submitted Submitted Acknowledged Acknowledged
      1d 21h 49m 1 Summer Stangroom (Inactive) 11/Nov/17 11:32 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      1s 1 Summer Stangroom (Inactive) 11/Nov/17 11:32 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      5d 3h 57m 1 monica 16/Nov/17 3:30 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      25d 20h 1 Rose Crisp (Inactive) 12/Dec/17 11:31 AM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      3s 1 Rose Crisp (Inactive) 12/Dec/17 11:31 AM
      Awaiting Payment Awaiting Payment Resolved Resolved
      4s 1 Rose Crisp (Inactive) 12/Dec/17 11:31 AM
      Resolved Resolved Complete Complete
      4s 1 Rose Crisp (Inactive) 12/Dec/17 11:31 AM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: