Swift
  1. Swift
  2. SWIFT-18044

The light in the shower cubicle is not working

    Details

    • Type: Lampshades/lights (2 weeks) Lampshades/lights (2 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Undecided
    • Plot:
      938
    • Serial:
      023550h
    • Manufacturer:
      Swift
    • Model:
      Biarritz
    • Year:
      2017
    • ID Number:
      SBH007934
    • Status Colour:
      Complete Complete
    • Times Scheduled:
      1
    • Park_Company:
       Holiday Resort Unity
    • Park_Postcode:
      TA8 2RB
    • Park_Contact:
      Elly Peters
    • Park_Phone:
      01278 751602
    • Park_Email:
    • Park_Code:
      UNIT01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. screenshot-connect.png
      470 kB
    2. Swift Authorisation.png
      348 kB
    3. swift claim.png
      316 kB
    4. Swift Engineer Visit.png
      358 kB
    5. Swift Engineer Visit.png
      363 kB

      Activity

      Charleen Sibley created issue -
      Charleen Sibley made changes -
      Field Original Value New Value
      Park_Contact Stacey
      Park_Postcode TA8 2RB
      Park_Email aftersales@hru.co.uk
      Park_Phone 01278 751602
      Park_Code UNIT01
      Park_Key_Account Yes
      Park_Address2 Coast Road, Brean
      Park_City Burnham on Sea
      Park_Address Holiday Resort Unity
      Charleen Sibley made changes -
      Summary The light in the shower cubicle The light in the shower cubicle is not working
      Hide
      Charleen Sibley added a comment -
      Emailed over from the park. Submitted through to Swift for them to attend.
      Show
      Charleen Sibley added a comment - Emailed over from the park. Submitted through to Swift for them to attend.
      Charleen Sibley made changes -
      ID Number SBH007934
      Hide
      Charleen Sibley added a comment -
      SBH007934 - submitted through to swift.
      Show
      Charleen Sibley added a comment - SBH007934 - submitted through to swift.
      Charleen Sibley made changes -
      Attachment swift claim.png [ 193351 ]
      Charleen Sibley made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Summer Stangroom (Inactive) made changes -
      Attachment Swift Authorisation.png [ 193520 ]
      Hide
      Summer Stangroom (Inactive) added a comment -
      Swift have auth to attend, see attached.
      No date on Swift as of yet.
      Show
      Summer Stangroom (Inactive) added a comment - Swift have auth to attend, see attached. No date on Swift as of yet.
      Summer Stangroom (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Summer Stangroom (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Isabel Smith (Inactive) made changes -
      Attachment Swift Engineer Visit.png [ 194212 ]
      Isabel Smith (Inactive) made changes -
      Attachment Swift Engineer Visit.png [ 194222 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Swift are planning to attend to this issue w/c 04/12/17
      Show
      Isabel Smith (Inactive) added a comment - Swift are planning to attend to this issue w/c 04/12/17
      Charleen Sibley made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 04/Dec/17
      Plot
      Rose Crisp (Inactive) made changes -
      Attachment screenshot-connect.png [ 196898 ]
      Hide
      Rose Crisp (Inactive) added a comment -
      Swift engineer attended and completed (see screenshot attached)
      Show
      Rose Crisp (Inactive) added a comment - Swift engineer attended and completed (see screenshot attached)
      Rose Crisp (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Charleen Sibley [ charleen sibley ] Ellie W [ temp ]
      Rose Crisp (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Rose Crisp (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Rose Crisp [ rose ]
      Resolution Completed [ 1 ]
      Rose Crisp (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      2m 54s 1 charleen sibley 09/Nov/17 2:31 PM
      Submitted Submitted Acknowledged Acknowledged
      1d 20h 31m 1 Summer Stangroom (Inactive) 11/Nov/17 11:02 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      1s 1 Summer Stangroom (Inactive) 11/Nov/17 11:02 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      19d 23h 55m 1 charleen sibley 01/Dec/17 10:58 AM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      11d 48m 1 Rose Crisp (Inactive) 12/Dec/17 11:47 AM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      4s 1 Rose Crisp (Inactive) 12/Dec/17 11:47 AM
      Awaiting Payment Awaiting Payment Resolved Resolved
      4s 1 Rose Crisp (Inactive) 12/Dec/17 11:47 AM
      Resolved Resolved Complete Complete
      4s 1 Rose Crisp (Inactive) 12/Dec/17 11:47 AM

        People

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          Dates

          • Created:
            Updated:
            Resolved:
            Work Scheduled: