Details
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Type:
Wallboards/Ceiling Boards (8 Weeks)
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Status: Complete
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Priority:
Agreed Date
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Hire_or_Retail:Retail
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Serial:024138H
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Manufacturer:Swift
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Model:Antibes
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Year:2017
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Size:38 X 12
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ID Number:SBH007940
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Status Colour:
Complete
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Stock_Number:33355
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Times Scheduled:1
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Park_Company:Oakdene Forest Park
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Park_Postcode:BH24 2RZ
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Park_Phone:01202 865601
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Park_Email:Leanne.Buckingham@shorefield.co.uk
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Park_Code:OAKD02
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Park_Key_Account:Yes
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 20m | 1 | monica | 14/Nov/17 12:26 PM | |||||
|
4d 2h 21m | 1 | monica | 18/Nov/17 2:47 PM | |||||
|
1s | 1 | monica | 18/Nov/17 2:47 PM | |||||
|
5d 19h 44m | 1 | monica | 24/Nov/17 10:32 AM | |||||
|
74d 5h 59m | 1 | Heather Barbieri (Inactive) | 06/Feb/18 4:32 PM | |||||
|
6s | 1 | Heather Barbieri (Inactive) | 06/Feb/18 4:32 PM | |||||
|
4s | 1 | Heather Barbieri (Inactive) | 06/Feb/18 4:32 PM | |||||
|
5s | 1 | Heather Barbieri (Inactive) | 06/Feb/18 4:32 PM |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Heather Barbieri [ heather ] |
| Resolution | Completed [ 1 ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Isabel Smith [ monica ] | Ellie W [ temp ] |
Hide
Heather Barbieri (Inactive)
added a comment -
Permalink
Swift engineer Attended site 08/01 and completed the work see attached completed worksheet
Show
Heather Barbieri (Inactive)
added a comment - Swift engineer Attended site 08/01 and completed the work see attached completed worksheet
| Attachment | screenshot-2.png [ 201261 ] |
| Attachment | screenshot-1.png [ 201260 ] |
made changes -
| Park_Contact |
| Work Scheduled | 04/Dec/17 | 08/Jan/18 |
Swift engineer did attend but needs to re-visit 8/1/18 (see screenshot attached)
Show
Rose Crisp (Inactive)
added a comment - Swift engineer did attend but needs to re-visit 8/1/18 (see screenshot attached)
Swift engineer attended 7/12/17 (see screenshot attached) and needs to attend again.
Show
Rose Crisp (Inactive)
added a comment - Swift engineer attended 7/12/17 (see screenshot attached) and needs to attend again.
| Attachment | screenshot-connect.png [ 196723 ] |
Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told it was the Swift engineer.
I am checking on connect and will update.
I am checking on connect and will update.
Show
Rose Crisp (Inactive)
added a comment - Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told it was the Swift engineer.
I am checking on connect and will update.
| Priority | Normal [ 21 ] | Agreed Date [ 26 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 04/Dec/17 | |
| Plot |
Swift to attend w/c 04/12/17. Park updated
Show
Isabel Smith (Inactive)
added a comment - Swift to attend w/c 04/12/17. Park updated
| Attachment | Swift Engineer Visit.png [ 195400 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Swift have acknowledged this claim and will be arranging for an engineer to attend to the issue found.
Show
Isabel Smith (Inactive)
added a comment - Swift have acknowledged this claim and will be arranging for an engineer to attend to the issue found.
| Attachment | Swift Acknowledgement.png [ 194522 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Email to Park.png [ 193786 ] |
| Attachment | Swift Claim .png [ 193783 ] |
| ID Number | SBH007940 |
| Attachment | Issues Reported By Miss Velenti to Park.pdf [ 193739 ] |
This is 1 of 29 issues that were reported by the owner to Leanne at the park see file attached. I have created the claim and submitted it through to Swift see screen shot attached. Park updated via email see screen shot attached.
Show
Isabel Smith (Inactive)
added a comment - This is 1 of 29 issues that were reported by the owner to Leanne at the park see file attached. I have created the claim and submitted it through to Swift see screen shot attached. Park updated via email see screen shot attached.
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | BH24 2RZ | |
| Park_Email | Leanne.Buckingham@shorefield.co.uk | |
| Park_Phone | 01202 865601 | |
| Park_Code | OAKD02 | |
| Park_Key_Account | Yes | |
| Park_Address2 | St Leonards, Nr Ringwood | |
| Park_Address | Oakdene Forest Park |