Swift
  1. Swift
  2. SWIFT-18057

Kitchen - Cupboard door rubbers have come off

        Details

        • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          024138H
        • Manufacturer:
          Swift
        • Model:
          Antibes
        • Year:
          2017
        • Size:
          38 X 12
        • ID Number:
          SBH007940
        • Status Colour:
          Complete Complete
        • Stock_Number:
          33355
        • Times Scheduled:
          1
        • Park_Company:
           Oakdene Forest Park
        • Park_Postcode:
          BH24 2RZ
        • Park_Phone:
          01202 865601
        • Park_Email:
          Leanne.Buckingham@shorefield.co.uk
        • Park_Code:
          OAKD02
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. PDF File
          Issues Reported By Miss Velenti to Park.pdf
          518 kB
          Isabel Smith
        2. PDF File
          SKM_C224e17121811490.pdf
          228 kB
          Michelle Brooks
        1. Email to Park.png
          458 kB
        2. Parts Expected.png
          372 kB
        3. Swift Acknowledgement.png
          389 kB
        4. Swift Claim .png
          423 kB

          Activity

          Ascending order - Click to sort in descending order
          Isabel Smith (Inactive) created issue -
          Isabel Smith (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode BH24 2RZ
          Park_Email Leanne.Buckingham@shorefield.co.uk
          Park_Phone 01202 865601
          Park_Code OAKD02
          Park_Key_Account Yes
          Park_Address2 St Leonards, Nr Ringwood
          Park_Address Oakdene Forest Park
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          This is 1 of 29 issues that were reported by the owner to Leanne at the park see file attached. I have created the claim and submitted it through to Swift see screen shot attached. Park updated via email see screen shot attached.
          Show
          Isabel Smith (Inactive) added a comment - This is 1 of 29 issues that were reported by the owner to Leanne at the park see file attached. I have created the claim and submitted it through to Swift see screen shot attached. Park updated via email see screen shot attached.
          Isabel Smith (Inactive) made changes -
          Attachment Issues Reported By Miss Velenti to Park.pdf [ 193743 ]
          Isabel Smith (Inactive) made changes -
          ID Number SBH007940
          Isabel Smith (Inactive) made changes -
          Attachment Swift Claim .png [ 193779 ]
          Isabel Smith (Inactive) made changes -
          Attachment Email to Park.png [ 193790 ]
          Isabel Smith (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Isabel Smith (Inactive) made changes -
          Attachment Swift Acknowledgement.png [ 194526 ]
          Isabel Smith (Inactive) made changes -
          Responsibility Manufacturer Attending [ 10045 ] SurfBay Attending [ 10042 ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Swift have acknowledged this claim and placed the parts on order.
          Show
          Isabel Smith (Inactive) added a comment - Swift have acknowledged this claim and placed the parts on order.
          Isabel Smith (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Isabel Smith (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Isabel Smith (Inactive) made changes -
          Attachment Parts Expected.png [ 195427 ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Parts due in w/c 27/11/17
          Show
          Isabel Smith (Inactive) added a comment - Parts due in w/c 27/11/17
          Isabel Smith (Inactive) made changes -
          Parts Expected 27/Nov/17
          Claire Folland made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Hide
          Permalink
          Claire Folland added a comment -
          received from swift, issued worksheet
          Show
          Claire Folland added a comment - received from swift, issued worksheet
          Claire Folland made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Isabel Smith [ monica ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Rose Crisp (Inactive) added a comment -
          Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told we are attending next Wednesday 13/12/17.
          Show
          Rose Crisp (Inactive) added a comment - Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told we are attending next Wednesday 13/12/17.
          Michelle Brooks (Inactive) made changes -
          Attachment SKM_C224e17121811490.pdf [ 197530 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          Steve attended 13/12/17 and completed.
          Show
          Charleen Sibley added a comment - Steve attended 13/12/17 and completed.
          Charleen Sibley made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Adrienne Barwell [ adrienne ] Claire Folland [ claire ]
          Plot
          Charleen Sibley made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Claire Folland [ claire ] Ellie W [ temp ]
          made changes -
          Park_Contact
          Charleen Sibley made changes -
          Assignee Ellie W [ temp ] Marion Pratt [ marion ]
          Hide
          Permalink
          Marion Pratt (Inactive) added a comment -
          INV - 471365
          Show
          Marion Pratt (Inactive) added a comment - INV - 471365
          Marion Pratt (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 471365
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Marion Pratt [ marion ] Charleen Sibley [ charleen sibley ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		1h 19m 1 monica 14/Nov/17 12:27 PM
          Submitted Submitted Acknowledged Acknowledged
          		4d 2h 23m 1 monica 18/Nov/17 2:51 PM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		2s 1 monica 18/Nov/17 2:51 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		19d 20h 59m 1 Claire Folland 08/Dec/17 11:50 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		14s 1 Claire Folland 08/Dec/17 11:51 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		10d 1h 54m 1 charleen sibley 18/Dec/17 1:45 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 charleen sibley 18/Dec/17 1:45 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		65d 23h 15m 1 Marion Pratt (Inactive) 22/Feb/18 1:01 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		33d 22h 23m 1 charleen sibley 28/Mar/18 12:24 PM
          Resolved Resolved Complete Complete
          		3s 1 charleen sibley 28/Mar/18 12:24 PM

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Parts Expected: