Swift
  1. Swift
  2. SWIFT-18059

Kitchen - Hinge cover on door coming off mostly under sink

    Details

    • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
    • Status: Complete
    • Priority: Agreed Date Agreed Date
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Hire_or_Retail:
      Retail
    • Serial:
      024138H
    • Manufacturer:
      Swift
    • Model:
      Antibes
    • Year:
      2017
    • Size:
      38 X 12
    • ID Number:
      SBH007940
    • Status Colour:
      Complete Complete
    • Stock_Number:
      33355
    • Times Scheduled:
      1
    • Park_Company:
       Oakdene Forest Park
    • Park_Postcode:
      BH24 2RZ
    • Park_Phone:
      01202 865601
    • Park_Email:
      Leanne.Buckingham@shorefield.co.uk
    • Park_Code:
      OAKD02
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Issues Reported By Miss Velenti to Park.pdf
      518 kB
      Isabel Smith
    1. Email to Park.png
      458 kB
    2. screenshot-connect.png
      577 kB
    3. Swift Acknowledgement.png
      388 kB
    4. Swift Claim .png
      423 kB
    5. Swift Engineer Visit.png
      366 kB

      Activity

      Isabel Smith (Inactive) created issue -
      Isabel Smith (Inactive) made changes -
      Field Original Value New Value
      Park_Postcode BH24 2RZ
      Park_Email Leanne.Buckingham@shorefield.co.uk
      Park_Phone 01202 865601
      Park_Code OAKD02
      Park_Key_Account Yes
      Park_Address2 St Leonards, Nr Ringwood
      Park_Address Oakdene Forest Park
      Hide
      Isabel Smith (Inactive) added a comment -
      This is 1 of 29 issues that were reported by the owner to Leanne at the park see file attached. I have created the claim and submitted it through to Swift see screen shot attached. Park updated via email see screen shot attached.
      Show
      Isabel Smith (Inactive) added a comment - This is 1 of 29 issues that were reported by the owner to Leanne at the park see file attached. I have created the claim and submitted it through to Swift see screen shot attached. Park updated via email see screen shot attached.
      Isabel Smith (Inactive) made changes -
      Isabel Smith (Inactive) made changes -
      ID Number SBH007940
      Isabel Smith (Inactive) made changes -
      Attachment Swift Claim .png [ 193777 ]
      Isabel Smith (Inactive) made changes -
      Attachment Email to Park.png [ 193792 ]
      Isabel Smith (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Isabel Smith (Inactive) made changes -
      Attachment Swift Acknowledgement.png [ 194523 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Swift have acknowledged this claim and will be arranging for an engineer to attend to the issues found.
      Show
      Isabel Smith (Inactive) added a comment - Swift have acknowledged this claim and will be arranging for an engineer to attend to the issues found.
      Isabel Smith (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Isabel Smith (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Isabel Smith (Inactive) made changes -
      Attachment Swift Engineer Visit.png [ 195403 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Swift are planning to attend w/c 04/12/17. Park updated.
      Show
      Isabel Smith (Inactive) added a comment - Swift are planning to attend w/c 04/12/17. Park updated.
      Isabel Smith (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 04/Dec/17
      Plot
      Isabel Smith (Inactive) made changes -
      Priority Normal [ 21 ] Agreed Date [ 26 ]
      Hide
      Rose Crisp (Inactive) added a comment -
      Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told it was the Swift engineer.
      I am checking on connect and will update.
      Show
      Rose Crisp (Inactive) added a comment - Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told it was the Swift engineer. I am checking on connect and will update.
      Rose Crisp (Inactive) made changes -
      Attachment screenshot-connect.png [ 196724 ]
      Hide
      Rose Crisp (Inactive) added a comment -
      Swift engineer attend and completed 7/12/17 (see screenshot attached).
      Show
      Rose Crisp (Inactive) added a comment - Swift engineer attend and completed 7/12/17 (see screenshot attached).
      Rose Crisp (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Isabel Smith [ monica ] Ellie W [ temp ]
      Rose Crisp (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Rose Crisp (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Rose Crisp [ rose ]
      Resolution Completed [ 1 ]
      Rose Crisp (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      made changes -
      Park_Contact
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      1h 16m 1 monica 14/Nov/17 12:28 PM
      Submitted Submitted Acknowledged Acknowledged
      4d 2h 20m 1 monica 18/Nov/17 2:48 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      1s 1 monica 18/Nov/17 2:48 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      5d 19h 49m 1 monica 24/Nov/17 10:38 AM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      14d 4h 9m 1 Rose Crisp (Inactive) 08/Dec/17 2:48 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      3s 1 Rose Crisp (Inactive) 08/Dec/17 2:48 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      4s 1 Rose Crisp (Inactive) 08/Dec/17 2:48 PM
      Resolved Resolved Complete Complete
      5s 1 Rose Crisp (Inactive) 08/Dec/17 2:48 PM

        People

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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: