Details
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Type:
Ext Doors & Windows (4 weeks)
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Status: Complete
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Priority:
Agreed Date
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:Green 26
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Hire_or_Retail:Retail
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Serial:023852H
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Manufacturer:Swift
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Model:Biarritz
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Year:2017
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Size:38 X 12
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ID Number:SBH007946
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Status Colour:
Complete
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Stock_Number:33032
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Times Scheduled:3
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Park_Company:Chesil Beach Holiday Park - Waterside Holidays
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Park_Postcode:DT4 9AG
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Park_Contact:Samantha
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Park_Phone:01305 752566
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Park_Email:samantha@watersidegroupsales.co.uk / Sophie.Harper@watersideholidays.co.uk
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Park_Code:CHES02
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Park_Key_Account:Yes
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
5m 15s | 1 | monica | 16/Nov/17 1:27 PM | |||||
|
2d 1h 6m | 1 | monica | 18/Nov/17 2:33 PM | |||||
|
1s | 1 | monica | 18/Nov/17 2:33 PM | |||||
|
2d 4m | 1 | Summer Stangroom (Inactive) | 20/Nov/17 2:37 PM | |||||
|
28d 1h 18m | 1 | charleen sibley | 18/Dec/17 3:55 PM | |||||
|
2s | 1 | charleen sibley | 18/Dec/17 3:55 PM | |||||
|
2s | 1 | charleen sibley | 18/Dec/17 3:55 PM | |||||
|
3s | 1 | charleen sibley | 18/Dec/17 3:55 PM |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Charleen Sibley [ charleen sibley ] |
| Resolution | Completed [ 1 ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Isabel Smith [ monica ] | Ellie W [ temp ] |
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Charleen Sibley
added a comment -
Permalink
Completed by swift.
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Charleen Sibley
added a comment - Completed by swift.
Craig from Swift rang @ 13.21 checking that he could gain entry at around 4pm, I rang the park @ 13.26 and they said this would be ok but they needed to be finished by 5pm.
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Rose Crisp (Inactive)
added a comment - - edited Craig from Swift rang @ 13.21 checking that he could gain entry at around 4pm, I rang the park @ 13.26 and they said this would be ok but they needed to be finished by 5pm.
| Priority | Normal [ 21 ] | Agreed Date [ 26 ] |
Have updated park today.
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Summer Stangroom (Inactive)
added a comment - Have updated park today.
| Times Scheduled | 2 | 3 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
Swift planning to attend w/c 27/11/17.
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Summer Stangroom (Inactive)
added a comment - Swift planning to attend w/c 27/11/17.
| Attachment | Swift Engineer Visit.png [ 194604 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Swift have acknowledged this claim see screen shot attached. They will be arranging for an engineer to attend.
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Isabel Smith (Inactive)
added a comment - Swift have acknowledged this claim see screen shot attached. They will be arranging for an engineer to attend.
| Attachment | Swift Acknowledgement.png [ 194516 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Swift Claim .png [ 194089 ] |
| ID Number | SBH007831 | SBH007946 |
| Attachment | Email from Samantha.png [ 194087 ] |
This issue was reported to us via email from Samantha. I have created the claim and submitted it through to Swift see screen shot attached. Park updated via email.
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Isabel Smith (Inactive)
added a comment - This issue was reported to us via email from Samantha. I have created the claim and submitted it through to Swift see screen shot attached. Park updated via email.
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Lampshades/lights (2 weeks) [ 9 ] | Ext Doors & Windows (4 weeks) [ 4 ] |
| Due Date | 25/Oct/17 | 14/Dec/17 |