Details
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Type:
Lampshades/lights (2 weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Plot:no plot number
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Serial:021516h
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Model:Antibes
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Size:40 x 12
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ID Number:SBH007950
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Status Colour:
Complete
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Stock_Number:32862
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Times Scheduled:1
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Park_Company:North Upton Farm
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Park_Postcode:TQ7 3AB
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Park_Phone:01548 560508
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Park_Email:northupton@outlook.com
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Park_Code:NORT07
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Park_Key_Account:No
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
14d 23h 49m | 1 | monica | 17/Nov/17 4:17 PM | |||||
|
37s | 1 | monica | 17/Nov/17 4:18 PM | |||||
|
6d 17h 2m | 1 | monica | 24/Nov/17 9:20 AM | |||||
|
1s | 1 | monica | 24/Nov/17 9:20 AM | |||||
|
3d 23h 55m | 1 | monica | 28/Nov/17 9:15 AM | |||||
|
45d 3h 46m | 1 | charleen sibley | 12/Jan/18 1:02 PM | |||||
|
6s | 1 | charleen sibley | 12/Jan/18 1:02 PM | |||||
|
3s | 1 | charleen sibley | 12/Jan/18 1:02 PM | |||||
|
3s | 1 | charleen sibley | 12/Jan/18 1:02 PM |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Parts Recieved [ 10003 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Assignee | Isabel Smith [ monica ] | Charleen Sibley [ charleen sibley ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Parts on reorder [ 10009 ] |
Hide
Charleen Sibley
added a comment -
Permalink
Swift send a G9 bulb direct to the park.
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Charleen Sibley
added a comment - Swift send a G9 bulb direct to the park.
| Attachment | swift resolved.png [ 198991 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 27/Nov/17 | |
| Priority | Agreed Date [ 26 ] | Normal [ 21 ] |
| Plot |
| Priority | Normal [ 21 ] | Agreed Date [ 26 ] |
Swift are planning to attend w/c 27/11/17.
Show
Isabel Smith (Inactive)
added a comment - Swift are planning to attend w/c 27/11/17.
| Attachment | Swift Engineer Visit.png [ 195717 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
Swift have acknowledged this claim and will be arranging for an engineer to attend to the issue found.
Show
Isabel Smith (Inactive)
added a comment - Swift have acknowledged this claim and will be arranging for an engineer to attend to the issue found.
| Attachment | Swift Acknowledgement.png [ 195356 ] |
| Assignee | Rose Crisp [ rose ] | Isabel Smith [ monica ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Swift Claim .png [ 194442 ] |
| ID Number | SBH007950 |
| Project | Good Will [ 10454 ] | Swift [ 10018 ] |
| Key |
|
|
| Workflow | Pre-Owned Ver 2.5 [ 202916 ] | Manufacturers ver 2.2 [ 203319 ] |
| Status | Awaiting Quote [ 10006 ] | Open [ 1 ] |
| Summary | Twin Bedroom - Light - Light between beds has no bulb in it, please replace. | Twin Bedroom - Light between the two beds is faulty. |
| Attachment | SKM_C224e17111715374.pdf [ 194441 ] |
Matt looked at this issue whilst at the site and has taken a photo of the fitting. I have submitted the claim through to Swift. The whole light fitting is in the screen shot attached. Awaiting photo of bulb incase this is rejected.
Show
Isabel Smith (Inactive)
added a comment - Matt looked at this issue whilst at the site and has taken a photo of the fitting. I have submitted the claim through to Swift. The whole light fitting is in the screen shot attached. Awaiting photo of bulb incase this is rejected.
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | TQ7 3AB | |
| Park_Email | northupton@outlook.com | |
| Park_Phone | 01548 560508 | |
| Park_Code | NORT07 | |
| Park_Key_Account | No | |
| Park_Address2 | Bantham | |
| Park_City | Kingsbridge | |
| Park_Address | North Upton Farm |