Swift
  1. Swift
  2. SWIFT-18095

Kitchen - Light closest to the front door is faulty

        Details

        • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
        • Status: Complete
        • Priority: Agreed Date Agreed Date
        • Resolution: Completed
        • Labels:
          None
        • Serial:
          021516H
        • Model:
          Swift Antibes
        • Size:
          40 X 12
        • ID Number:
          SBH007950
        • Status Colour:
          Complete Complete
        • Stock_Number:
          32862
        • Times Scheduled:
          2
        • Park_Company:
           North Upton Farm
        • Park_Postcode:
          TQ7 3AB
        • Park_Phone:
          01548 560508
        • Park_Email:
          northupton@outlook.com
        • Park_Code:
          NORT07
        • Park_Key_Account:
          No
        • SLA Status:
        1. screenshot-1.png
          423 kB
        2. screenshot-worksheet.png
          236 kB
        3. Swift Acknowledgement.png
          395 kB
        4. Swift Claim .png
          376 kB
        5. Swift Engineer Visit.png
          409 kB

          Activity

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          Isabel Smith (Inactive) added a comment -
          This is 1 of 43 issues that were reported on the PDI (1 we are already aware of). I have created the claim as good will because the caravan is an ex-demo. Some of the issues should be covered by swift. I have spoken to Jane to see when the caravan is going to be going to the park as it is still on our Winkleigh showground at the moment - she was on the phone so asked Steve who is going to check and call me back. The caravan wasn't level when the PDI was done so some of the issues may not be an issue when the caravan is fully sited.

          Jane to phone me back to confirm when it will be going.
          Show
          Isabel Smith (Inactive) added a comment - This is 1 of 43 issues that were reported on the PDI (1 we are already aware of). I have created the claim as good will because the caravan is an ex-demo. Some of the issues should be covered by swift. I have spoken to Jane to see when the caravan is going to be going to the park as it is still on our Winkleigh showground at the moment - she was on the phone so asked Steve who is going to check and call me back. The caravan wasn't level when the PDI was done so some of the issues may not be an issue when the caravan is fully sited. Jane to phone me back to confirm when it will be going.
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          Rose Crisp (Inactive) added a comment -
          Worksheet issue (see screenshot attached)
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          Rose Crisp (Inactive) added a comment - Worksheet issue (see screenshot attached)
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          Isabel Smith (Inactive) added a comment -
          Matt looked at this issue whilst at the site and has taken a photo of the fitting. I have submitted the claim through to Swift. Awaiting photo of bulb required incase this is rejected.
          Show
          Isabel Smith (Inactive) added a comment - Matt looked at this issue whilst at the site and has taken a photo of the fitting. I have submitted the claim through to Swift. Awaiting photo of bulb required incase this is rejected.
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          Isabel Smith (Inactive) added a comment -
          Swift have acknowledged this claim see screen shot attached. They will be arranging for an engineer to attend to the issue found.
          Show
          Isabel Smith (Inactive) added a comment - Swift have acknowledged this claim see screen shot attached. They will be arranging for an engineer to attend to the issue found.
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          Isabel Smith (Inactive) added a comment -
          Swift to attend w/c 27/11/17 see screen shot attached.
          Show
          Isabel Smith (Inactive) added a comment - Swift to attend w/c 27/11/17 see screen shot attached.
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          Claire Folland added a comment -
          complete by swift 29-11-17, worksheet attached replaced bulb
          Show
          Claire Folland added a comment - complete by swift 29-11-17, worksheet attached replaced bulb

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