Swift
  1. Swift
  2. SWIFT-18096

Exterior - Door retainer doesn't line up with the door

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Agreed Date Agreed Date
        • Resolution: Completed
        • Labels:
          None
        • Plot:
          no plot number
        • Serial:
          021516H
        • Model:
          Swift Antibes
        • Size:
          40 X 12
        • ID Number:
          SBH007950
        • Status Colour:
          Complete Complete
        • Stock_Number:
          32862
        • Times Scheduled:
          3
        • Park_Company:
           North Upton Farm
        • Park_Postcode:
          TQ7 3AB
        • Park_Phone:
          01548 560508
        • Park_Email:
          northupton@outlook.com
        • Park_Code:
          NORT07
        • Park_Key_Account:
          No
        • SLA Status:
        1. PDF File
          SKM_C224e18032210005.pdf
          237 kB
          Michelle Brooks
        1. screenshot-1.png
          427 kB
        2. screenshot-worksheet.png
          236 kB
        3. Swift Acknowledgement.png
          390 kB
        4. Swift Engineer Visit.png
          409 kB

          Activity

          Ascending order - Click to sort in descending order
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          This is 1 of 43 issues that were reported on the PDI (1 we are already aware of). I have created the claim as good will because the caravan is an ex-demo. Some of the issues should be covered by swift. I have spoken to Jane to see when the caravan is going to be going to the park as it is still on our Winkleigh showground at the moment - she was on the phone so asked Steve who is going to check and call me back. The caravan wasn't level when the PDI was done so some of the issues may not be an issue when the caravan is fully sited.

          Jane to phone me back to confirm when it will be going.
          Show
          Isabel Smith (Inactive) added a comment - This is 1 of 43 issues that were reported on the PDI (1 we are already aware of). I have created the claim as good will because the caravan is an ex-demo. Some of the issues should be covered by swift. I have spoken to Jane to see when the caravan is going to be going to the park as it is still on our Winkleigh showground at the moment - she was on the phone so asked Steve who is going to check and call me back. The caravan wasn't level when the PDI was done so some of the issues may not be an issue when the caravan is fully sited. Jane to phone me back to confirm when it will be going.
          Hide
          Permalink
          Rose Crisp (Inactive) added a comment -
          Worksheet issued (see screenshot attached)
          Show
          Rose Crisp (Inactive) added a comment - Worksheet issued (see screenshot attached)
          Hide
          Permalink
          Claire Folland added a comment -
          Matt was scheduled to attend 9-11-17 but ran out of time
          Show
          Claire Folland added a comment - Matt was scheduled to attend 9-11-17 but ran out of time
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Claim submitted through to swift for them to attend and realign.
          Show
          Isabel Smith (Inactive) added a comment - Claim submitted through to swift for them to attend and realign.
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Swift have acknowledged this claim and will be arranging for an engineer to attend to the issues found.
          Show
          Isabel Smith (Inactive) added a comment - Swift have acknowledged this claim and will be arranging for an engineer to attend to the issues found.
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Swift to attend w/c 27/11/17.
          Show
          Isabel Smith (Inactive) added a comment - Swift to attend w/c 27/11/17.
          Hide
          Permalink
          Claire Folland added a comment -
          complete by swift 29-11-17, worksheet attached, adjusted door retainer
          Show
          Claire Folland added a comment - complete by swift 29-11-17, worksheet attached, adjusted door retainer
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          Completed 21/03/2018
          Show
          Michelle Brooks (Inactive) added a comment - Completed 21/03/2018

            People

            • Watchers:
              0 Start watching this issue

              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: