Swift
  1. Swift
  2. SWIFT-18136

PDI - Lounge Area - Mirror is damaged on the LHS and needs replacing.

    Details

    • Type: Lounge Furniture (8 Weeks) Lounge Furniture (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      Showground
    • Hire_or_Retail:
      Retail
    • Serial:
      025295H
    • Manufacturer:
      Swift
    • Model:
      Bordeaux
    • Year:
      2017
    • Size:
      38 X 12
    • ID Number:
      SBH007969
    • Status Colour:
      Complete Complete
    • Stock_Number:
      33954
    • Times Scheduled:
      2
    • Park_Company:
       Shorefield Holiday Village
    • Park_Postcode:
      SO41 0LH
    • Park_Contact:
      Katrina Philp
    • Park_Phone:
      01590 648 307
    • Park_Email:
      Katrina.Philp@shorefield.co.uk
    • Park_Code:
      SHOR01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Swift work completed 9.1.18.png
      423 kB
    2. Swift Submitted.png
      332 kB
    3. Swift Engineer Visit.png
      297 kB
    4. screenshot-swift email.png
      293 kB
    5. Email to Park.png
      361 kB
    6. DSC05644.JPG
      6.76 MB
    7. DSC05643.JPG
      6.82 MB
    8. DSC05642.JPG
      7.16 MB

      Activity

      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      1h 12m 1 Summer Stangroom (Inactive) 23/Nov/17 10:23 AM
      Submitted Submitted Acknowledged Acknowledged
      4d 1h 31m 1 monica 27/Nov/17 11:54 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      1s 1 monica 27/Nov/17 11:54 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      5s 1 monica 27/Nov/17 11:54 AM
      Engineer Scheduled Engineer Scheduled Engineer Visit Rescheduled  Engineer Visit Rescheduled
      14d 3h 12m 1 Rose Crisp (Inactive) 11/Dec/17 3:07 PM
      Engineer Visit Rescheduled  Engineer Visit Rescheduled Issue Invoice Issue Invoice
      42d 23h 26m 1 Berenice Law (Inactive) 23/Jan/18 2:33 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      4s 1 Berenice Law (Inactive) 23/Jan/18 2:33 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      4s 1 Berenice Law (Inactive) 23/Jan/18 2:33 PM
      Resolved Resolved Complete Complete
      5s 1 Berenice Law (Inactive) 23/Jan/18 2:33 PM
      Berenice Law (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Berenice Law (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Berenice Law [ berenice ]
      Resolution Completed [ 1 ]
      Berenice Law (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Berenice Law (Inactive) made changes -
      Status Engineer Visit Rescheduled [ 10010 ] Issue Invoice [ 10451 ]
      Assignee Summer Stangroom [ summer ] Ellie W [ temp ]
      Hide
      Berenice Law (Inactive) added a comment - - edited
      Swift worksheet completed - see screenshot - park emailed
      2017 Bordeaux 38/2b
      025295H

      Further to our recent engineers visit I am pleased to confirm all work has now been completed.

      Show
      Berenice Law (Inactive) added a comment - - edited Swift worksheet completed - see screenshot - park emailed 2017 Bordeaux 38/2b 025295H Further to our recent engineers visit I am pleased to confirm all work has now been completed.
      Berenice Law (Inactive) made changes -
      Attachment Swift work completed 9.1.18.png [ 199886 ]
      Rose Crisp (Inactive) made changes -
      Times Scheduled 1 2
      Status Engineer Scheduled [ 10000 ] Engineer Visit Rescheduled [ 10010 ]
      Work Scheduled 04/Dec/17 08/Jan/18
      Plot
      Rose Crisp (Inactive) made changes -
      Attachment screenshot-swift email.png [ 196851 ]
      Hide
      Rose Crisp (Inactive) added a comment -
      Swift are attending w/c 8/1/18 (see screenshot attached).
      Show
      Rose Crisp (Inactive) added a comment - Swift are attending w/c 8/1/18 (see screenshot attached).
      Isabel Smith (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 04/Dec/17
      Plot
      Isabel Smith (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Isabel Smith (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Swift have acknowledged this claim and will be arranging for an engineer to attend to the issue found on w/c 04/12/17. Park updated.
      Show
      Isabel Smith (Inactive) added a comment - Swift have acknowledged this claim and will be arranging for an engineer to attend to the issue found on w/c 04/12/17. Park updated.
      Isabel Smith (Inactive) made changes -
      Attachment Swift Engineer Visit.png [ 195652 ]
      Summer Stangroom (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Summer Stangroom (Inactive) made changes -
      Attachment Email to Park.png [ 195136 ]
      Summer Stangroom (Inactive) made changes -
      Attachment Swift Submitted.png [ 195131 ]
      Summer Stangroom (Inactive) made changes -
      ID Number SBH007969
      Hide
      Summer Stangroom (Inactive) added a comment -
      This is 1 of 2 issues reported on the PDI. I have made a claim and submitted through to Swift, see attached.
      I have also emailed the park, see attached.
      Show
      Summer Stangroom (Inactive) added a comment - This is 1 of 2 issues reported on the PDI. I have made a claim and submitted through to Swift, see attached. I have also emailed the park, see attached.
      Summer Stangroom (Inactive) made changes -
      Attachment DSC05642.JPG [ 195083 ]
      Attachment DSC05643.JPG [ 195084 ]
      Attachment DSC05644.JPG [ 195085 ]
      Summer Stangroom (Inactive) made changes -
      Field Original Value New Value
      Park_Postcode SO41 0LH
      Park_Email sandra.goodley@shorefield.co.uk
      Park_Phone 01590 648425
      Park_Code SHOR01
      Park_Key_Account Yes
      Park_Address2 Shorefield Road
      Park_City Downton, Nr. Lymington
      Park_Address Shorefield Holiday Village
      Summer Stangroom (Inactive) created issue -

        People

        • Watchers:
          0 Start watching this issue

          Dates

          • Created:
            Updated:
            Resolved:
            Work Scheduled: