Swift
  1. Swift
  2. SWIFT-18174

Main Bathroom - Splash back is coming away from the wall

    Details

    • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Hire_or_Retail:
      Retail
    • Serial:
      024138H
    • Manufacturer:
      Swift
    • Model:
      Antibes
    • Year:
      2017
    • Size:
      38 X 12
    • ID Number:
      SBH007979
    • Status Colour:
      Complete Complete
    • Stock_Number:
      33355
    • Times Scheduled:
      2
    • Park_Company:
       Oakdene Forest Park
    • Park_Postcode:
      BH24 2RZ
    • Park_Phone:
      01202 865601
    • Park_Email:
      Leanne.Buckingham@shorefield.co.uk
    • Park_Code:
      OAKD02
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. Email from Leanne.png
      301 kB
    2. Email to Leanne.png
      449 kB
    3. Job sheet.png
      293 kB
    4. screenshot-connect.png
      355 kB
    5. screenshot-connect.png
      545 kB
    6. Swift Acknowledgement.png
      368 kB
    7. Swift Claim .png
      371 kB

      Activity

      Isabel Smith (Inactive) created issue -
      Isabel Smith (Inactive) made changes -
      Field Original Value New Value
      Attachment Email from Leanne.png [ 195686 ]
      Isabel Smith (Inactive) made changes -
      Work Scheduled 04/Dec/17
      Isabel Smith (Inactive) made changes -
      Due Date 09/Jan/18 29/Jan/18
      Isabel Smith (Inactive) made changes -
      ID Number SBH007940 SBH007979
      Isabel Smith (Inactive) made changes -
      Attachment Swift Claim .png [ 195688 ]
      Isabel Smith (Inactive) made changes -
      Attachment Email to Leanne.png [ 195689 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      This issue was reported to us via email from Leanne see screen shot attached. I have created the claim and submitted it through to Swift see screen shot attached. Leanne updated.
      Show
      Isabel Smith (Inactive) added a comment - This issue was reported to us via email from Leanne see screen shot attached. I have created the claim and submitted it through to Swift see screen shot attached. Leanne updated.
      Isabel Smith (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Isabel Smith (Inactive) made changes -
      Attachment Swift Acknowledgement.png [ 195723 ]
      Hide
      Isabel Smith (Inactive) added a comment -
      Swift have acknowledged this claim see screen shot attached. They will be arranging for an engineer to attend to the issue found.
      Show
      Isabel Smith (Inactive) added a comment - Swift have acknowledged this claim see screen shot attached. They will be arranging for an engineer to attend to the issue found.
      Isabel Smith (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Isabel Smith (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Hide
      Rose Crisp (Inactive) added a comment -
      Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told it was the Swift engineer.
      I am checking on connect and will update.
      Show
      Rose Crisp (Inactive) added a comment - Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told it was the Swift engineer. I am checking on connect and will update.
      Rose Crisp (Inactive) made changes -
      Attachment screenshot-connect.png [ 196737 ]
      Hide
      Rose Crisp (Inactive) added a comment -
      Swift engineer attended 7/12/17 (see screenshot attached) another visit required.
      Show
      Rose Crisp (Inactive) added a comment - Swift engineer attended 7/12/17 (see screenshot attached) another visit required.
      Hide
      Rose Crisp (Inactive) added a comment -
      Swift need to re-attend 8/1/18 (see screenshot attached).
      Show
      Rose Crisp (Inactive) added a comment - Swift need to re-attend 8/1/18 (see screenshot attached).
      Rose Crisp (Inactive) made changes -
      Attachment screenshot-connect.png [ 196845 ]
      Rose Crisp (Inactive) made changes -
      Times Scheduled 1 2
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 08/Jan/18
      Plot
      made changes -
      Park_Contact
      Debbie Bartlett (Inactive) made changes -
      Attachment Job sheet.png [ 199675 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment Job sheet.png [ 199675 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment Job sheet.png [ 199676 ]
      Hide
      Debbie Bartlett (Inactive) added a comment -
      Swift have advised this job is now complete. Screen shot of job sheet attached.
      Show
      Debbie Bartlett (Inactive) added a comment - Swift have advised this job is now complete. Screen shot of job sheet attached.
      Debbie Bartlett (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Isabel Smith [ monica ] Ellie W [ temp ]
      Debbie Bartlett (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Debbie Bartlett (Inactive) made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Debbie Bartlett [ debbieb ]
      Resolution Completed [ 1 ]
      Debbie Bartlett (Inactive) made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Debbie Bartlett (Inactive) made changes -
      Status Complete [ 6 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      4m 11s 1 monica 27/Nov/17 2:55 PM
      Submitted Submitted Acknowledged Acknowledged
      18h 33m 1 monica 28/Nov/17 9:29 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      1s 1 monica 28/Nov/17 9:29 AM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      13d 5h 8m 1 Rose Crisp (Inactive) 11/Dec/17 2:38 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      41d 19h 30m 1 debbieb 22/Jan/18 10:08 AM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      3s 1 debbieb 22/Jan/18 10:08 AM
      Awaiting Payment Awaiting Payment Resolved Resolved
      3s 1 debbieb 22/Jan/18 10:08 AM
      Resolved Resolved Complete Complete
      3s 1 debbieb 22/Jan/18 10:08 AM
      Complete Complete Complete Complete
      4s 1 debbieb 22/Jan/18 10:08 AM

        People

        • Watchers:
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          Dates

          • Due:
            Created:
            Updated:
            Resolved:
            Work Scheduled: