Swift
  1. Swift
  2. SWIFT-18174

Main Bathroom - Splash back is coming away from the wall

        Details

        • Type: Toilet/Shower (8 Weeks) Toilet/Shower (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          024138H
        • Manufacturer:
          Swift
        • Model:
          Antibes
        • Year:
          2017
        • Size:
          38 X 12
        • ID Number:
          SBH007979
        • Status Colour:
          Complete Complete
        • Stock_Number:
          33355
        • Times Scheduled:
          2
        • Park_Company:
           Oakdene Forest Park
        • Park_Postcode:
          BH24 2RZ
        • Park_Phone:
          01202 865601
        • Park_Email:
          Leanne.Buckingham@shorefield.co.uk
        • Park_Code:
          OAKD02
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. Email from Leanne.png
          301 kB
        2. Email to Leanne.png
          449 kB
        3. Job sheet.png
          293 kB
        4. screenshot-connect.png
          355 kB
        5. screenshot-connect.png
          545 kB
        6. Swift Acknowledgement.png
          368 kB
        7. Swift Claim .png
          371 kB

          Activity

          Ascending order - Click to sort in descending order
          Isabel Smith (Inactive) created issue -
          Isabel Smith (Inactive) made changes -
          Field Original Value New Value
          Attachment Email from Leanne.png [ 195686 ]
          Isabel Smith (Inactive) made changes -
          Work Scheduled 04/Dec/17
          Isabel Smith (Inactive) made changes -
          Due Date 09/Jan/18 29/Jan/18
          Isabel Smith (Inactive) made changes -
          ID Number SBH007940 SBH007979
          Isabel Smith (Inactive) made changes -
          Attachment Swift Claim .png [ 195688 ]
          Isabel Smith (Inactive) made changes -
          Attachment Email to Leanne.png [ 195689 ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          This issue was reported to us via email from Leanne see screen shot attached. I have created the claim and submitted it through to Swift see screen shot attached. Leanne updated.
          Show
          Isabel Smith (Inactive) added a comment - This issue was reported to us via email from Leanne see screen shot attached. I have created the claim and submitted it through to Swift see screen shot attached. Leanne updated.
          Isabel Smith (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Isabel Smith (Inactive) made changes -
          Attachment Swift Acknowledgement.png [ 195723 ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Swift have acknowledged this claim see screen shot attached. They will be arranging for an engineer to attend to the issue found.
          Show
          Isabel Smith (Inactive) added a comment - Swift have acknowledged this claim see screen shot attached. They will be arranging for an engineer to attend to the issue found.
          Isabel Smith (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Isabel Smith (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Rose Crisp (Inactive) added a comment -
          Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told it was the Swift engineer.
          I am checking on connect and will update.
          Show
          Rose Crisp (Inactive) added a comment - Leanne rang @ 13.33 saying her manager thought someone attended yesterday, I have been told it was the Swift engineer. I am checking on connect and will update.
          Rose Crisp (Inactive) made changes -
          Attachment screenshot-connect.png [ 196737 ]
          Hide
          Permalink
          Rose Crisp (Inactive) added a comment -
          Swift engineer attended 7/12/17 (see screenshot attached) another visit required.
          Show
          Rose Crisp (Inactive) added a comment - Swift engineer attended 7/12/17 (see screenshot attached) another visit required.
          Hide
          Permalink
          Rose Crisp (Inactive) added a comment -
          Swift need to re-attend 8/1/18 (see screenshot attached).
          Show
          Rose Crisp (Inactive) added a comment - Swift need to re-attend 8/1/18 (see screenshot attached).
          Rose Crisp (Inactive) made changes -
          Attachment screenshot-connect.png [ 196845 ]
          Rose Crisp (Inactive) made changes -
          Times Scheduled 1 2
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 08/Jan/18
          Plot
          made changes -
          Park_Contact
          Debbie Bartlett (Inactive) made changes -
          Attachment Job sheet.png [ 199675 ]
          Debbie Bartlett (Inactive) made changes -
          Attachment Job sheet.png [ 199675 ]
          Debbie Bartlett (Inactive) made changes -
          Attachment Job sheet.png [ 199676 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          Swift have advised this job is now complete. Screen shot of job sheet attached.
          Show
          Debbie Bartlett (Inactive) added a comment - Swift have advised this job is now complete. Screen shot of job sheet attached.
          Debbie Bartlett (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Isabel Smith [ monica ] Ellie W [ temp ]
          Debbie Bartlett (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Debbie Bartlett (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Debbie Bartlett [ debbieb ]
          Resolution Completed [ 1 ]
          Debbie Bartlett (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Debbie Bartlett (Inactive) made changes -
          Status Complete [ 6 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		4m 11s 1 monica 27/Nov/17 2:55 PM
          Submitted Submitted Acknowledged Acknowledged
          		18h 33m 1 monica 28/Nov/17 9:29 AM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 monica 28/Nov/17 9:29 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		13d 5h 8m 1 Rose Crisp (Inactive) 11/Dec/17 2:38 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		41d 19h 30m 1 debbieb 22/Jan/18 10:08 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		3s 1 debbieb 22/Jan/18 10:08 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		3s 1 debbieb 22/Jan/18 10:08 AM
          Resolved Resolved Complete Complete
          		3s 1 debbieb 22/Jan/18 10:08 AM
          Complete Complete Complete Complete
          		4s 1 debbieb 22/Jan/18 10:08 AM

            People

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              Dates

              • Due:
                Created:
                Updated:
                Resolved:
                Work Scheduled: