Swift
  1. Swift
  2. SWIFT-18175

Exterior - the main door has some sort of screw missing in the door keep (photos for reference).

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          025516H
        • Manufacturer:
          Swift
        • Model:
          Whistler Lodge
        • Year:
          2017
        • Size:
          42 X 20
        • ID Number:
          SBH007981
        • Status Colour:
          Complete Complete
        • Stock_Number:
          33843
        • Times Scheduled:
          1
        • Park_Company:
           Shorefield Holiday Village
        • Park_Postcode:
          SO41 0LH
        • Park_Contact:
          Katrina Philp
        • Park_Phone:
          01590 648 307
        • Park_Email:
          Katrina.Philp@shorefield.co.uk
        • Park_Code:
          SHOR01
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. 01.jpg
          387 kB
        2. 02.jpg
          228 kB
        3. Email from Park.png
          439 kB
        4. screenshot-1.png
          334 kB
        5. Swift Acknowledgement.png
          384 kB
        6. Swift Early Warning.png
          314 kB
        7. Swift Submitted.png
          337 kB
        8. Swift work completed 8.1.18.png
          450 kB

          Activity

          Ascending order - Click to sort in descending order
          Summer Stangroom (Inactive) created issue -
          Summer Stangroom (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode SO41 0LH
          Park_Email sandra.goodley@shorefield.co.uk
          Park_Phone 01590 648425
          Park_Code SHOR01
          Park_Key_Account Yes
          Park_Address2 Shorefield Road
          Park_City Downton, Nr. Lymington
          Park_Address Shorefield Holiday Village
          Summer Stangroom (Inactive) made changes -
          Attachment Email from Park.png [ 195865 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment - - edited
          Received an email from the park to report this, see attached.
          I have submitted to Swift as an early warning, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - - edited Received an email from the park to report this, see attached. I have submitted to Swift as an early warning, see attached.
          Summer Stangroom (Inactive) made changes -
          Attachment 01.jpg [ 195867 ]
          Attachment 02.jpg [ 195868 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Early Warning.png [ 195871 ]
          Summer Stangroom (Inactive) made changes -
          Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
          Summer Stangroom (Inactive) made changes -
          ID Number SBH007981
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Submitted.png [ 195991 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Have now fully submitted to Swift, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - Have now fully submitted to Swift, see attached.
          Summer Stangroom (Inactive) made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Isabel Smith (Inactive) made changes -
          Attachment Swift Acknowledgement.png [ 196210 ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Swift have acknowledged this claim and will be arranging for an engineer to attend to the issue found.
          Show
          Isabel Smith (Inactive) added a comment - Swift have acknowledged this claim and will be arranging for an engineer to attend to the issue found.
          Isabel Smith (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Isabel Smith (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Hide
          Permalink
          Claire Folland added a comment -
          swift attending wc 8-1-18
          Show
          Claire Folland added a comment - swift attending wc 8-1-18
          Claire Folland made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 08/Jan/18
          Plot
          Claire Folland made changes -
          Attachment screenshot-1.png [ 197477 ]
          Hide
          Permalink
          Berenice Law (Inactive) added a comment -
          Received email from Swift stating engineer attended and work completed 8.1.18 - screenshot attached. Emailed park to advise.
          Show
          Berenice Law (Inactive) added a comment - Received email from Swift stating engineer attended and work completed 8.1.18 - screenshot attached. Emailed park to advise.
          Berenice Law (Inactive) made changes -
          Attachment Swift work completed 8.1.18.png [ 199846 ]
          Berenice Law (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Summer Stangroom [ summer ] Ellie W [ temp ]
          Berenice Law (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Berenice Law (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Berenice Law [ berenice ]
          Resolution Completed [ 1 ]
          Berenice Law (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Awaiting Customer Info Awaiting Customer Info
          		5m 49s 1 Summer Stangroom (Inactive) 29/Nov/17 10:44 AM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		5h 7m 1 Summer Stangroom (Inactive) 29/Nov/17 3:52 PM
          Submitted Submitted Acknowledged Acknowledged
          		23h 39m 1 monica 30/Nov/17 3:31 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 monica 30/Nov/17 3:31 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		16d 19m 1 Claire Folland 16/Dec/17 3:50 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		37d 20h 9m 1 Berenice Law (Inactive) 23/Jan/18 11:59 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		5s 1 Berenice Law (Inactive) 23/Jan/18 11:59 AM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		5s 1 Berenice Law (Inactive) 23/Jan/18 11:59 AM
          Resolved Resolved Complete Complete
          		5s 1 Berenice Law (Inactive) 23/Jan/18 12:00 PM

            People

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              Dates

              • Created:
                Updated:
                Resolved:
                Work Scheduled: