Swift
  1. Swift
  2. SWIFT-18176

Kitchen - on the hob there’s something amiss with the white bit in the photo. It’s bent and is stopping it from igniting.

        Details

        • Type: Hob (2 Weeks) Hob (2 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          RTM
        • Plot:
          Dane Stream 8
        • Hire_or_Retail:
          Retail
        • Serial:
          025516H
        • Manufacturer:
          Swift
        • Model:
          Whistler Lodge
        • Year:
          2017
        • Size:
          42 X 20
        • ID Number:
          SBH007981
        • Status Colour:
          Complete Complete
        • Stock_Number:
          33843
        • Times Scheduled:
          1
        • Park_Company:
           Shorefield Holiday Village
        • Park_Postcode:
          SO41 0LH
        • Park_Contact:
          Katrina Philp
        • Park_Phone:
          01590 648 307
        • Park_Email:
          Katrina.Philp@shorefield.co.uk
        • Park_Code:
          SHOR01
        • Additional Contact Details:
          Hide
          Owners: Mr & Mrs Gilbert
          Takeover date was 7.10.17
          Show
          Owners: Mr & Mrs Gilbert Takeover date was 7.10.17
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. 03.jpg
          249 kB
        2. Email from Park.png
          440 kB
        3. Email from Park.png
          439 kB
        4. Email to Park.png
          411 kB
        5. Response to Supplier.png
          350 kB
        6. Supplier Complete.png
          372 kB
        7. Supplier Query.png
          291 kB
        8. Swift Acknowledgement.png
          384 kB
        9. Swift Early Warning.png
          314 kB
        10. Swift Submitted.png
          337 kB

          Activity

          Ascending order - Click to sort in descending order
          Summer Stangroom (Inactive) created issue -
          Summer Stangroom (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode SO41 0LH
          Park_Email sandra.goodley@shorefield.co.uk
          Park_Phone 01590 648425
          Park_Code SHOR01
          Park_Key_Account Yes
          Park_Address2 Shorefield Road
          Park_City Downton, Nr. Lymington
          Park_Address Shorefield Holiday Village
          Summer Stangroom (Inactive) made changes -
          Attachment Email from Park.png [ 195866 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment - - edited
          Received an email from the park to report this, see attached.
          I have submitted to Swift as an early warning, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - - edited Received an email from the park to report this, see attached. I have submitted to Swift as an early warning, see attached.
          Summer Stangroom (Inactive) made changes -
          Attachment 03.jpg [ 195869 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Early Warning.png [ 195872 ]
          Summer Stangroom (Inactive) made changes -
          Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
          Summer Stangroom (Inactive) made changes -
          ID Number SBH007981
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Submitted.png [ 195990 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Have now fully submitted to Swift, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - Have now fully submitted to Swift, see attached.
          Summer Stangroom (Inactive) made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Isabel Smith (Inactive) made changes -
          Attachment Swift Acknowledgement.png [ 196212 ]
          Isabel Smith (Inactive) made changes -
          Responsibility Manufacturer Attending [ 10045 ] RTM [ 10043 ]
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          Swift have acknowledged this claim and referred the issue over to the supplier - Awaiting further info.
          Show
          Isabel Smith (Inactive) added a comment - Swift have acknowledged this claim and referred the issue over to the supplier - Awaiting further info.
          Isabel Smith (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Supplier Query.png [ 196398 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          The supplier has queried wanting the owners name, dos and plot number, see attached.
          I have emailed the park to ask, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - The supplier has queried wanting the owners name, dos and plot number, see attached. I have emailed the park to ask, see attached.
          Summer Stangroom (Inactive) made changes -
          Attachment Email to Park.png [ 196399 ]
          Summer Stangroom (Inactive) made changes -
          Additional Contact Details Owners: Mr & Mrs Gilbert
          Takeover date was 7.10.17
          Summer Stangroom (Inactive) made changes -
          Plot Dane Stream 8
          Summer Stangroom (Inactive) made changes -
          Attachment Email from Park.png [ 196402 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Park emailed back with owners name, dos and plot, see attached.
          I have passed onto the supplier, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - Park emailed back with owners name, dos and plot, see attached. I have passed onto the supplier, see attached.
          Summer Stangroom (Inactive) made changes -
          Attachment Response to Supplier.png [ 196403 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          CDA customer carw - manufacturer of gas hob called (12:43) to ask where the appliance in etc. Also wanted park number and name. I gave number and Sandra's name and they will cal the park to arrange date etc.
          Show
          Summer Stangroom (Inactive) added a comment - CDA customer carw - manufacturer of gas hob called (12:43) to ask where the appliance in etc. Also wanted park number and name. I gave number and Sandra's name and they will cal the park to arrange date etc.
          Summer Stangroom (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Supplier Complete.png [ 197743 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Supplier have completed, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - Supplier have completed, see attached.
          Summer Stangroom (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Summer Stangroom (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Summer Stangroom [ summer ] Ellie W [ temp ]
          Summer Stangroom (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Summer Stangroom (Inactive) made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Summer Stangroom [ summer ]
          Resolution Completed [ 1 ]
          Summer Stangroom (Inactive) made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Awaiting Customer Info Awaiting Customer Info
          		5m 9s 1 Summer Stangroom (Inactive) 29/Nov/17 10:44 AM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		5h 7m 1 Summer Stangroom (Inactive) 29/Nov/17 3:52 PM
          Submitted Submitted Acknowledged Acknowledged
          		23h 39m 1 monica 30/Nov/17 3:32 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		5d 21h 28m 1 Summer Stangroom (Inactive) 06/Dec/17 1:01 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		12d 23h 45m 1 Summer Stangroom (Inactive) 19/Dec/17 12:46 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 Summer Stangroom (Inactive) 19/Dec/17 12:46 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		2s 1 Summer Stangroom (Inactive) 19/Dec/17 12:46 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		4s 1 Summer Stangroom (Inactive) 19/Dec/17 12:46 PM
          Resolved Resolved Complete Complete
          		3s 1 Summer Stangroom (Inactive) 19/Dec/17 12:46 PM

            People

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              Dates

              • Created:
                Updated:
                Resolved: