Details
-
Type:
Ext Doors & Windows (4 weeks)
-
Status: Complete
-
Priority:
Normal
-
Resolution: Completed
-
Labels:None
-
Responsibility:Manufacturer Attending
-
Plot:...
-
Hire_or_Retail:Retail
-
Serial:025310H
-
Manufacturer:Swift
-
Model:Loire Plus
-
Year:2017
-
Size:35 X 12
-
ID Number:SBH007990
-
Status Colour:
Complete
-
Stock_Number:33929
-
Times Scheduled:2
-
Park_Company:Old Coastguard Caravan Park
-
Park_Postcode:DT6 4RL
-
Park_Phone:01308 897223
-
Park_Email:oldcoastguard@hotmail.com
-
Park_Code:OLDC01
-
Additional Contact Details:
-
Park_Key_Account:Yes
-
SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Attachment | Email from Owner.png [ 196103 ] |
Hide
Isabel Smith (Inactive)
added a comment -
Permalink
This issue was reported to us via email from the Owner to Amy at Bridport. I have created the claim and submitted it through to swift see screen shot attached.
Show
Isabel Smith (Inactive)
added a comment - This issue was reported to us via email from the Owner to Amy at Bridport. I have created the claim and submitted it through to swift see screen shot attached.
| ID Number | SBH007990 |
| Attachment | Swift Claim .png [ 196110 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Swift Acknowledgement.png [ 196199 ] |
Swift have acknowledged this claim and will be arranging for an engineer to attend to the issue found.
Show
Isabel Smith (Inactive)
added a comment - Swift have acknowledged this claim and will be arranging for an engineer to attend to the issue found.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Attachment | screenshot-1.png [ 197453 ] |
swift are attending wc 8-1-18
Show
Claire Folland
added a comment - swift are attending wc 8-1-18
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 08/Jan/18 | |
| Plot |
Amy from Bridport called and spoke to Char to say that the customer was wondering when Swift were attending. Char said w/c 08/01/18.
Amy has asked we call the customer to let them know. Customer is Emma Johnston and her number is 07846 116998.
I called the customer (09:42) and left a vm.
Amy has asked we call the customer to let them know. Customer is Emma Johnston and her number is 07846 116998.
I called the customer (09:42) and left a vm.
Show
Summer Stangroom (Inactive)
added a comment - Amy from Bridport called and spoke to Char to say that the customer was wondering when Swift were attending. Char said w/c 08/01/18.
Amy has asked we call the customer to let them know. Customer is Emma Johnston and her number is 07846 116998.
I called the customer (09:42) and left a vm.
| Attachment | screenshot-2.png [ 199866 ] |
Swift have attended site and completed work on Window frame catching screen shot attached
Show
Heather Barbieri (Inactive)
added a comment - Swift have attended site and completed work on Window frame catching screen shot attached
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Isabel Smith [ monica ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Heather Barbieri [ heather ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
41m 9s | 1 | monica | 30/Nov/17 12:42 PM | |||||
|
2h 47m | 1 | monica | 30/Nov/17 3:29 PM | |||||
|
1s | 1 | monica | 30/Nov/17 3:29 PM | |||||
|
15d 23h 2m | 1 | Claire Folland | 16/Dec/17 2:32 PM | |||||
|
37d 23h 24m | 1 | Heather Barbieri (Inactive) | 23/Jan/18 1:56 PM | |||||
|
10s | 1 | Heather Barbieri (Inactive) | 23/Jan/18 1:56 PM | |||||
|
5s | 1 | Heather Barbieri (Inactive) | 23/Jan/18 1:56 PM | |||||
|
8s | 1 | Heather Barbieri (Inactive) | 23/Jan/18 1:56 PM |
