Details
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Type:
Grill
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:RTM
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Plot:...
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Hire_or_Retail:Retail
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Serial:025310H
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Manufacturer:Swift
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Model:Loire Plus
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Year:2017
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Size:35 X 12
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ID Number:SBH007990
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Status Colour:
Complete
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Stock_Number:33929
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Times Scheduled:2
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Park_Company:Old Coastguard Caravan Park
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Park_Postcode:DT6 4RL
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Park_Phone:01308 897223
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Park_Email:oldcoastguard@hotmail.com
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Park_Code:OLDC01
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Additional Contact Details:
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Park_Key_Account:Yes
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SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Issue Type | Internal Doors (8 Weeks) [ 29 ] | Grill [ 100 ] |
| Due Date | 01/Feb/18 | 14/Dec/17 |
| Attachment | Email from Owner.png [ 196107 ] |
| ID Number | SBH007990 |
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Isabel Smith (Inactive)
added a comment -
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This issue was reported to us via email from the Owner to Amy at Bridport. I have created the claim and submitted it through to swift see screen shot attached.
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Isabel Smith (Inactive)
added a comment - This issue was reported to us via email from the Owner to Amy at Bridport. I have created the claim and submitted it through to swift see screen shot attached.
| Attachment | Swift Claim .png [ 196114 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Swift Acknowledgement.png [ 196202 ] |
| Responsibility | Manufacturer Attending [ 10045 ] | RTM [ 10043 ] |
Swift have acknowledged the claim and referred the issue over to the supplier.
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Isabel Smith (Inactive)
added a comment - Swift have acknowledged the claim and referred the issue over to the supplier.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Supplier Query.png [ 196793 ] |
Supplier queried asking if park have their own maintenance to fit and I said now they must go and do the work, see attached.
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Summer Stangroom (Inactive)
added a comment - Supplier queried asking if park have their own maintenance to fit and I said now they must go and do the work, see attached.
| Attachment | Supplier Complete.png [ 196918 ] |
Supplier have put on complete to say "SF00020453 11/12 Work instruction sent to site as agreed with one of the site directors." So they must have spoken to the site and they have agreed to do it.
Have closed off.
Have closed off.
Show
Summer Stangroom (Inactive)
added a comment - Supplier have put on complete to say "SF00020453 11/12 Work instruction sent to site as agreed with one of the site directors." So they must have spoken to the site and they have agreed to do it.
Have closed off.
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Isabel Smith [ monica ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Summer Stangroom [ summer ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
38m 20s | 1 | monica | 30/Nov/17 12:42 PM | |||||
|
2h 44m | 1 | monica | 30/Nov/17 3:27 PM | |||||
|
11d 22h 9m | 1 | Summer Stangroom (Inactive) | 12/Dec/17 1:37 PM | |||||
|
3s | 1 | Summer Stangroom (Inactive) | 12/Dec/17 1:37 PM | |||||
|
1s | 1 | Summer Stangroom (Inactive) | 12/Dec/17 1:37 PM | |||||
|
2s | 1 | Summer Stangroom (Inactive) | 12/Dec/17 1:37 PM | |||||
|
4s | 1 | Summer Stangroom (Inactive) | 12/Dec/17 1:37 PM | |||||
|
5s | 1 | Summer Stangroom (Inactive) | 12/Dec/17 1:37 PM |
