Swift
  1. Swift
  2. SWIFT-18209

PDI - Kitchen - Dishwasher door hits the plinth when opened.

        Details

        • Type: Kitchen Cupboards (8 Weeks) Kitchen Cupboards (8 Weeks)
        • Status: Complete
        • Priority: Low Low
        • Resolution: Completed
        • Labels:
          None
        • Plot:
          Palm Sands 2
        • Serial:
          024240H
        • Manufacturer:
          Swift
        • Model:
          Whistler Lodge
        • Year:
          2018
        • Size:
          42 X 20
        • ID Number:
          SBH007865
        • Status Colour:
          Complete Complete
        • Stock_Number:
          34486
        • Times Scheduled:
          1
        • Park_Company:
           Beverley Holidays Parks Goodrington
        • Park_Postcode:
          TQ4 7JE
        • Park_Phone:
          01803 843887
        • Park_Email:
          Linda: admin@beverley-holidays.co.uk, sales@beverley-holidays.co.uk (main email)
        • Park_Code:
          BEVE01
        • Park_Key_Account:
          Yes
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. CCF09112017_00008.jpg
          597 kB
        2. Swift Claim.png
          300 kB
        3. worksheet issued.png
          202 kB

          Activity

          Ascending order - Click to sort in descending order
          Summer Stangroom (Inactive) created issue -
          Summer Stangroom (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode TQ4 7JE
          Park_Email tim@beverley-holidays.co.uk Linda: admin@beverley-holidays.co.uk
          Park_Phone 01803 843887
          Park_Code BEVE01
          Park_Key_Account Yes
          Park_Address2 Goodrington Road
          Park_City Paignton
          Park_Address Beverley Parks Holiday Park
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          This is 1 of 59 issues found on the PDI. I have made a claim and submitted through to Swift, see attached.
          I have also updated the park, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - This is 1 of 59 issues found on the PDI. I have made a claim and submitted through to Swift, see attached. I have also updated the park, see attached.
          Summer Stangroom (Inactive) made changes -
          Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Claim.png [ 190872 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          I have not emailed as Mike from the park called earlier and confirmed with him then.
          Show
          Summer Stangroom (Inactive) added a comment - I have not emailed as Mike from the park called earlier and confirmed with him then.
          Summer Stangroom (Inactive) made changes -
          ID Number SBH007865
          Summer Stangroom (Inactive) made changes -
          Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          This has been sat on received for 10 days. I have phoned Swift and spoken to Becky she has said that she can see that there has been a lot of activity on the claim and that she would get this chased so that it got moved on soon.
          Show
          Isabel Smith (Inactive) added a comment - This has been sat on received for 10 days. I have phoned Swift and spoken to Becky she has said that she can see that there has been a lot of activity on the claim and that she would get this chased so that it got moved on soon.
          Charleen Sibley made changes -
          Project Swift [ 10018 ] Good Will [ 10454 ]
          Key SWIFT-17783 GW-5286
          Workflow Manufacturers ver 2.2 [ 202464 ] Pre-Owned Ver 2.5 [ 202870 ]
          Status Submitted [ 10001 ] Awaiting Quote [ 10006 ]
          Responsibility Manufacturer Attending [ 10045 ]
          Times Scheduled 0
          Hire_or_Retail Retail [ 10251 ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          This is an ex demo so I have no idea why these issues have been put through to Swift??? I have now changed to Good will and have scheduled Steve to attend next week 8/11/17. Worksheet issued.
          Show
          Charleen Sibley added a comment - This is an ex demo so I have no idea why these issues have been put through to Swift??? I have now changed to Good will and have scheduled Steve to attend next week 8/11/17. Worksheet issued.
          Charleen Sibley made changes -
          Attachment worksheet issued.png [ 192439 ]
          Charleen Sibley made changes -
          Status Awaiting Quote [ 10006 ] Quotation supplied [ 10007 ]
          Charleen Sibley made changes -
          Status Quotation supplied [ 10007 ] Quotation accepted [ 10008 ]
          Charleen Sibley made changes -
          Status Quotation accepted [ 10008 ] Parts ordered [ 3 ]
          Charleen Sibley made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Plot
          Charleen Sibley made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Summer Stangroom [ summer ] Charleen Sibley [ charleen sibley ]
          Charleen Sibley made changes -
          Times Scheduled 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Claire Folland made changes -
          Attachment CCF09112017_00008.jpg [ 193272 ]
          Hide
          Permalink
          Claire Folland added a comment -
          complete by steve 8-11-17 worksheet attached
          Show
          Claire Folland added a comment - complete by steve 8-11-17 worksheet attached
          Claire Folland made changes -
          Status Engineer Scheduled [ 10000 ] Resolved [ 5 ]
          Resolution Completed [ 1 ]
          Claire Folland made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Claire Folland made changes -
          Status Complete [ 6 ] Complete [ 6 ]
          Isabel Smith (Inactive) made changes -
          Project Good Will [ 10454 ] Swift [ 10018 ]
          Key GW-5286 SWIFT-18209
          Workflow Pre-Owned Ver 2.5 [ 202870 ] Manufacturers ver 2.2 [ 203687 ]
          Times Scheduled 1
          Hide
          Permalink
          Isabel Smith (Inactive) added a comment -
          These were authorsied by Swift - Invoice required.
          Show
          Isabel Smith (Inactive) added a comment - These were authorsied by Swift - Invoice required.
          Isabel Smith (Inactive) made changes -
          Resolution Completed [ 1 ]
          Status Complete [ 6 ] Reopened [ 4 ]
          Isabel Smith (Inactive) made changes -
          Priority Normal [ 21 ] Low [ 22 ]
          Isabel Smith (Inactive) made changes -
          Status Reopened [ 4 ] Submitted [ 10001 ]
          Isabel Smith (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Isabel Smith (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Isabel Smith (Inactive) made changes -
          Times Scheduled 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Isabel Smith (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Charleen Sibley [ charleen sibley ] Ellie W [ temp ]
          Charleen Sibley made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Isabel Smith [ monica ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Awaiting Customer Info Awaiting Customer Info
          		20h 25m 1 Summer Stangroom (Inactive) 24/Oct/17 8:49 AM
          Awaiting Customer Info Awaiting Customer Info Submitted Submitted
          		7h 21m 1 Summer Stangroom (Inactive) 24/Oct/17 4:10 PM
          Submitted Submitted Awaiting Quote Awaiting Quote
          		8d 23h 13m 1 charleen sibley 02/Nov/17 2:23 PM
          Awaiting Quote Awaiting Quote Quotation supplied Quotation supplied
          		2h 30m 1 charleen sibley 02/Nov/17 4:53 PM
          Quotation supplied Quotation supplied Quotation accepted Quotation accepted
          		1s 1 charleen sibley 02/Nov/17 4:53 PM
          Quotation accepted Quotation accepted Parts ordered Parts ordered
          		2s 1 charleen sibley 02/Nov/17 4:53 PM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		2s 1 charleen sibley 02/Nov/17 4:53 PM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		2s 1 charleen sibley 02/Nov/17 4:53 PM
          Engineer Scheduled Engineer Scheduled Resolved Resolved
          		6d 18h 28m 1 Claire Folland 09/Nov/17 11:21 AM
          Complete Complete Complete Complete
          		1s 1 Claire Folland 09/Nov/17 11:21 AM
          Complete Complete Reopened Reopened
          		22d 34m 1 monica 01/Dec/17 11:55 AM
          Reopened Reopened Submitted Submitted
          		5s 1 monica 01/Dec/17 11:56 AM
          Submitted Submitted Acknowledged Acknowledged
          		4s 1 monica 01/Dec/17 11:56 AM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 monica 01/Dec/17 11:56 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		4s 2 monica 01/Dec/17 11:56 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 monica 01/Dec/17 11:56 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		13d 4h 4m 1 charleen sibley 14/Dec/17 4:00 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		41s 1 charleen sibley 14/Dec/17 4:01 PM
          Resolved Resolved Complete Complete
          		26s 2 charleen sibley 14/Dec/17 4:02 PM

            People

            • Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: