Details
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Type:
Toilet/Shower (8 Weeks)
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Status: Complete
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Priority:
Low
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Resolution: Completed
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Labels:None
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Plot:Palm Sands 2
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Serial:024240H
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Manufacturer:Swift
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Model:Whistler Lodge
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Year:2018
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Size:42 X 20
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ID Number:SBH007865
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Status Colour:
Complete
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Stock_Number:34486
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Times Scheduled:1
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Park_Company:Beverley Holidays Parks Goodrington
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Park_Postcode:TQ4 7JE
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Park_Phone:01803 843887
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Park_Email:Linda: admin@beverley-holidays.co.uk, sales@beverley-holidays.co.uk (main email)
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Park_Code:BEVE01
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Park_Key_Account:Yes
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SLA Status:
-
SLA: Open Jobs Overdue Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | TQ4 7JE | |
| Park_Email | tim@beverley-holidays.co.uk Linda: admin@beverley-holidays.co.uk | |
| Park_Phone | 01803 843887 | |
| Park_Code | BEVE01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Goodrington Road | |
| Park_City | Paignton | |
| Park_Address | Beverley Parks Holiday Park |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Attachment | Swift Claim.png [ 190901 ] |
| ID Number | SBH007865 |
I have not emailed as Mike from the park called earlier and confirmed with him then.
Show
Summer Stangroom (Inactive)
added a comment - I have not emailed as Mike from the park called earlier and confirmed with him then.
| Status | Awaiting Customer Info [ 10012 ] | Submitted [ 10001 ] |
Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
Show
Summer Stangroom (Inactive)
added a comment - Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
Show
Summer Stangroom (Inactive)
added a comment - Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
Show
Summer Stangroom (Inactive)
added a comment - Went to move this forward but still sat on received on Swift so have emailed Swift to move forward, see attached.
This has been sat on received for 10 days. I have phoned Swift and spoken to Becky she has said that she can see that there has been a lot of activity on the claim and that she would get this chased so that it got moved on soon.
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Isabel Smith (Inactive)
added a comment - This has been sat on received for 10 days. I have phoned Swift and spoken to Becky she has said that she can see that there has been a lot of activity on the claim and that she would get this chased so that it got moved on soon.
| Project | Swift [ 10018 ] | Good Will [ 10454 ] |
| Key |
|
|
| Workflow | Manufacturers ver 2.2 [ 202431 ] | Pre-Owned Ver 2.5 [ 202893 ] |
| Status | Submitted [ 10001 ] | Awaiting Quote [ 10006 ] |
| Responsibility | Manufacturer Attending [ 10045 ] | |
| Times Scheduled | 0 | |
| Hire_or_Retail | Retail [ 10251 ] |
This is an ex demo so I have no idea why these issues have been put through to Swift??? I have now changed to Good will and have scheduled Steve to attend next week 8/11/17. Worksheet issued.
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Charleen Sibley
added a comment - This is an ex demo so I have no idea why these issues have been put through to Swift??? I have now changed to Good will and have scheduled Steve to attend next week 8/11/17. Worksheet issued.
I cannot believe this was picked up on the PDI? I have closed this off this is not an issue.
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Charleen Sibley
added a comment - I cannot believe this was picked up on the PDI? I have closed this off this is not an issue.
| Status | Awaiting Quote [ 10006 ] | Quotation supplied [ 10007 ] |
| Status | Quotation supplied [ 10007 ] | Quotation accepted [ 10008 ] |
| Status | Quotation accepted [ 10008 ] | Resolved [ 5 ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Project | Good Will [ 10454 ] | Swift [ 10018 ] |
| Key |
|
|
| Workflow | Pre-Owned Ver 2.5 [ 202893 ] | Manufacturers ver 2.2 [ 203699 ] |
These were authorsied by Swift - Invoice required.
Show
Isabel Smith (Inactive)
added a comment - These were authorsied by Swift - Invoice required.
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Priority | Normal [ 21 ] | Low [ 22 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Summer Stangroom [ summer ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Isabel Smith [ monica ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
21h 11m | 1 | Summer Stangroom (Inactive) | 24/Oct/17 8:53 AM | |||||
|
6h 46m | 1 | Summer Stangroom (Inactive) | 24/Oct/17 3:39 PM | |||||
|
8d 23h 43m | 1 | charleen sibley | 02/Nov/17 2:23 PM | |||||
|
1h 20m | 1 | charleen sibley | 02/Nov/17 3:43 PM | |||||
|
1s | 1 | charleen sibley | 02/Nov/17 3:43 PM | |||||
|
17s | 1 | charleen sibley | 02/Nov/17 3:43 PM | |||||
|
28d 20h 16m | 1 | monica | 01/Dec/17 12:00 PM | |||||
|
6s | 1 | monica | 01/Dec/17 12:00 PM | |||||
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5s | 1 | monica | 01/Dec/17 12:01 PM | |||||
|
2s | 1 | monica | 01/Dec/17 12:01 PM | |||||
|
3s | 1 | monica | 01/Dec/17 12:01 PM | |||||
|
5s | 1 | monica | 01/Dec/17 12:01 PM | |||||
|
13d 3h 56m | 1 | charleen sibley | 14/Dec/17 3:58 PM | |||||
|
2s | 1 | charleen sibley | 14/Dec/17 3:58 PM | |||||
|
5s | 2 | charleen sibley | 14/Dec/17 3:58 PM |
I have also updated the park, see attached.