Swift
  1. Swift
  2. SWIFT-18268

Kitchen - The dishwasher is faulty. After several minutes of use it bleeps and isn't letting any water in despite being connected to the water supply.

        Details

        • Type: Dishwasher / Washing machine Dishwasher / Washing machine
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          RTM
        • Plot:
          Fistral 18.
        • Hire_or_Retail:
          Retail
        • Serial:
          020145h
        • Manufacturer:
          Swift
        • Model:
          Alsace
        • Year:
          2016
        • Size:
          39 X 12
        • ID Number:
          SBH008013
        • Status Colour:
          Complete Complete
        • Stock_Number:
          32195
        • Times Scheduled:
          1
        • Park_Company:
           Trevella Caravan Park
        • Park_Postcode:
          TR8 5EW
        • Park_Contact:
          Karen
        • Park_Phone:
          01637 830308 // Kurt's direct line 01637 830307
        • Park_Email:
          rob.lomas@trevella.co.uk or sales Karen.Keyte@trevella.co.uk]
        • Park_Code:
          TREV06
        • Additional Contact Details:
          The Owners are David & Karen Cooper, it was purchased in October 2017 and is on Pitch Fistral 18.
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. Email from Park.png
          456 kB
        2. Email from Park.png
          460 kB
        3. Email from Park.png
          440 kB
        4. Email to Park.png
          467 kB
        5. Email to Park.png
          527 kB
        6. Message to Supplier.png
          387 kB
        7. Message to Supplier.png
          341 kB
        8. screenshot-rtm.png
          376 kB
        9. Supplier Update.png
          390 kB
        10. Swift Submitted.png
          325 kB

          Activity

          Ascending order - Click to sort in descending order
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          Summer Stangroom (Inactive) added a comment -
          Kurt emailed to report this, see attached.
          I have submitted to Swift and put as urgent, see attached.
          I have emailed Kurt back, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - Kurt emailed to report this, see attached. I have submitted to Swift and put as urgent, see attached. I have emailed Kurt back, see attached.
          Hide
          Permalink
          Rose Crisp (Inactive) added a comment -
          I have been on Connect & it says RTM (see screenshot attached).
          Show
          Rose Crisp (Inactive) added a comment - I have been on Connect & it says RTM (see screenshot attached).
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          I have responded to Suppliers query (see attached) and they have put on Action in Place.
          Show
          Summer Stangroom (Inactive) added a comment - I have responded to Suppliers query (see attached) and they have put on Action in Place.
          Hide
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          Claire Folland added a comment -
          suppliers phoned to see if this has been checked out by the park, advised the park reported it to us, they will arrange for someone to attend
          Show
          Claire Folland added a comment - suppliers phoned to see if this has been checked out by the park, advised the park reported it to us, they will arrange for someone to attend
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Kurt from the park emailed to chase so I have sent the supplier a message for a date (see attached) and let Kurt know.
          Show
          Summer Stangroom (Inactive) added a comment - Kurt from the park emailed to chase so I have sent the supplier a message for a date (see attached) and let Kurt know.
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Supplier has messaged (see attached) to say "19/12/2017 - GOOD MORNING - CDA HAVE CONFIRMED THAT THERE ENGINEER WILL ATTEND ON THE 21/12/2017">
          I have let Kurt at the park know, see attached.
          Show
          Summer Stangroom (Inactive) added a comment - Supplier has messaged (see attached) to say "19/12/2017 - GOOD MORNING - CDA HAVE CONFIRMED THAT THERE ENGINEER WILL ATTEND ON THE 21/12/2017"> I have let Kurt at the park know, see attached.
          Hide
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          Summer Stangroom (Inactive) added a comment -
          Kurt emailed back (see attached) to say that's fine.
          Show
          Summer Stangroom (Inactive) added a comment - Kurt emailed back (see attached) to say that's fine.
          Hide
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          Summer Stangroom (Inactive) added a comment -
          Kurt emailed (see attached) to say all is done and thank you.
          Show
          Summer Stangroom (Inactive) added a comment - Kurt emailed (see attached) to say all is done and thank you.

            People

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              Dates

              • Created:
                Updated:
                Resolved:
                Work Scheduled: