Details
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Type:
Electrical Faults (2 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Responsibility:Manufacturer Attending
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Plot:78
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Hire_or_Retail:Retail
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Serial:022268H
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Manufacturer:Swift
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Model:Moselle Lodge
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Year:2017
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Size:40x30
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ID Number:SBH008097
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Status Colour:
Complete
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Stock_Number:32492
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Times Scheduled:1
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Park_Company:Trewince Farm Holiday Park
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Park_Postcode:PL27 7RL
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Park_Phone:01208 812830
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Park_Email:enquiries@trewincefarm-holidaypark.co.uk
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Park_Code:TREW02
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Park_Key_Account:Yes
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SLA Status:
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
5m 9s | 1 | debbieb | 05/Feb/18 5:00 PM | |||||
|
1d 16h 47m | 1 | Heather Barbieri (Inactive) | 07/Feb/18 9:48 AM | |||||
|
25s | 1 | Heather Barbieri (Inactive) | 07/Feb/18 9:49 AM | |||||
|
10s | 1 | Heather Barbieri (Inactive) | 07/Feb/18 9:49 AM | |||||
|
28d 4h 49m | 1 | Claire Folland | 07/Mar/18 2:38 PM | |||||
|
5s | 1 | Claire Folland | 07/Mar/18 2:38 PM | |||||
|
3s | 1 | Claire Folland | 07/Mar/18 2:38 PM | |||||
|
3s | 1 | Claire Folland | 07/Mar/18 2:38 PM |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Claire Folland [ claire ] |
| Resolution | Completed [ 1 ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Invoice Number | . |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Ellie W [ temp ] |
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Claire Folland
added a comment -
Permalink
complete by swift engineer 19-2-18
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Claire Folland
added a comment - complete by swift engineer 19-2-18
| Attachment | screenshot-4.png [ 203759 ] |
| Attachment | Swift eng wc19.2.18.png [ 202132 ] |
Swift have arranged engineer for site visit w/c 19 Feb - screenshot attached. Email sent to the park to confirm - screenshot attached.
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Berenice Law (Inactive)
added a comment - Swift have arranged engineer for site visit w/c 19 Feb - screenshot attached. Email sent to the park to confirm - screenshot attached.
| Work Scheduled | 26/Feb/18 |
SWIFT have arranged to visit site on W/c 26/02/2018
Show
Heather Barbieri (Inactive)
added a comment - SWIFT have arranged to visit site on W/c 26/02/2018
| Attachment | screenshot-3.png [ 201404 ] |
Swift have acknowledged claim and have an engineer scheduled for 26/02 I have emailed the site to confirm
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Heather Barbieri (Inactive)
added a comment - Swift have acknowledged claim and have an engineer scheduled for 26/02 I have emailed the site to confirm
| Attachment | screenshot-2.png [ 201269 ] |
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-1.png [ 201267 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | email from the park .png [ 201208 ] |
| Attachment | claim submitted to Swift. .png [ 201207 ] |
Issue reported by email. SBH008097 Claim submitted to Swift. Screen shots attached.
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Debbie Bartlett (Inactive)
added a comment - Issue reported by email. SBH008097 Claim submitted to Swift. Screen shots attached.
| ID Number | SBH008097 |
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | PL27 7RL | |
| Park_Email | enquiries@trewincefarm-holidaypark.co.uk | |
| Park_Phone | 01208 812830 | |
| Park_Code | TREW02 | |
| Park_Key_Account | Yes | |
| Park_Address2 | St Issey | |
| Park_City | Wadebridge | |
| Park_Address | Trewince Farm Holiday Park |