Details
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Type:
Internal Issues (1 Week)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Part Number:1720621
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PER:SBH002903
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Responsibility:SurfBay Attending
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Hire_or_Retail:Retail
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Serial:026454h
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Manufacturer:Swift
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Model:Bordeaux
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Year:2018
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Size:38 x 12
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ID Number:SBH008102
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Status Colour:
Complete
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Stock_Number:34744
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Times Scheduled:2
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Park_Company:Higher Harlyn Farm
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Park_Postcode:PL28 8SG
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Park_Contact:Miriam
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Park_Phone:01841 520022
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Park_Email:hhpark@btconnect.com
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Park_Code:HIGH01
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Park_Key_Account:Yes
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SLA Status:
Description
Part required
Activity
- All
- Comments
- History
- Activity
- Transitions
- Stateoscope
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Berenice Law (Inactive)
added a comment -
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Issue picked up on PDI and submitted to Swift. Steve our engineer has stated the skirting board is too badly damaged to repair and needs replacing. PER put through to Swift SBH002903.
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Berenice Law (Inactive)
added a comment - Issue picked up on PDI and submitted to Swift. Steve our engineer has stated the skirting board is too badly damaged to repair and needs replacing. PER put through to Swift SBH002903.
Emailed park to advise issues picked up on PDI have been submitted to Swift.
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Berenice Law (Inactive)
added a comment - Emailed park to advise issues picked up on PDI have been submitted to Swift.
Part number given, but claim had been resubmitted before it was added. I have called Becky and she is going to add the part number to the claim for me.
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Debbie Bartlett (Inactive)
added a comment - Part number given, but claim had been resubmitted before it was added. I have called Becky and she is going to add the part number to the claim for me.
Swift have acknowledged and authorised this claim - screenshot attached.
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Berenice Law (Inactive)
added a comment - Swift have acknowledged and authorised this claim - screenshot attached.
Authorised for us to attend - worksheet issued.
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Charleen Sibley
added a comment - Authorised for us to attend - worksheet issued.
Char asked me to look at this, I have chased this with Sarah as I didn't quite understand what had happened on the Swift system. She has ordered the part for me. Call time: 11.50.09am
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Debbie Bartlett (Inactive)
added a comment - Char asked me to look at this, I have chased this with Sarah as I didn't quite understand what had happened on the Swift system. She has ordered the part for me. Call time: 11.50.09am
received skirting from swift, issued worksheet
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Claire Folland
added a comment - received skirting from swift, issued worksheet
duncan to attend 2/7/18
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Charleen Sibley
added a comment - duncan to attend 2/7/18
Duncan attended 2-7-18 worksheet attached, replacement part sent was the wrong size, we require 60mm, advised swift
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Claire Folland
added a comment - Duncan attended 2-7-18 worksheet attached, replacement part sent was the wrong size, we require 60mm, advised swift
new part says on order - I have asked for this to be delivered asap.
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Charleen Sibley
added a comment - new part says on order - I have asked for this to be delivered asap.
Skirting has been received I have issued a worksheet and told Charleen it is here
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Heather Barbieri (Inactive)
added a comment - Skirting has been received I have issued a worksheet and told Charleen it is here
Have left a vm (09:00) to advise we are unable to make it today and we will attend next week.
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Summer Stangroom (Inactive)
added a comment - Have left a vm (09:00) to advise we are unable to make it today and we will attend next week.
Mark confirmed all ok to attend next Thursday (13:42).
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Summer Stangroom (Inactive)
added a comment - Mark confirmed all ok to attend next Thursday (13:42).
Clair has the work sheet and is going to order the required parts. I ave update the park via an update.
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Debbie Bartlett (Inactive)
added a comment - Clair has the work sheet and is going to order the required parts. I ave update the park via an update.
Tom has attended worksheet attached, wrong skirting was supplied, steve has found replacement skirting in stock, labelled and put on rack, issued worksheet
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Claire Folland
added a comment - Tom has attended worksheet attached, wrong skirting was supplied, steve has found replacement skirting in stock, labelled and put on rack, issued worksheet
Matt to attend 1/10/18
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Charleen Sibley
added a comment - Matt to attend 1/10/18
COMPLETED MATT 2.10.18
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Marion Pratt (Inactive)
added a comment - COMPLETED MATT 2.10.18
INV 478905
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Marion Pratt (Inactive)
added a comment - INV 478905
SWI CRED 1827310
LAB £62.50
STILL OWING TRAV £47.50 & MAT £7.77
LAB £62.50
STILL OWING TRAV £47.50 & MAT £7.77
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Marion Pratt (Inactive)
added a comment - SWI CRED 1827310
LAB £62.50
STILL OWING TRAV £47.50 & MAT £7.77