Swift
  1. Swift
  2. SWIFT-18552

3 Kitchen - left hand window the handle is loose - needs new handle

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Part Number:
          9830408
        • PER:
          SBH002904 / 08
        • Responsibility:
          SurfBay Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          026454h
        • Manufacturer:
          Swift
        • Model:
          Bordeaux
        • Year:
          2018
        • Size:
          38 x 12
        • ID Number:
          SBH008102
        • Status Colour:
          Complete Complete
        • Stock_Number:
          34744
        • Times Scheduled:
          2
        • Park_Company:
           Higher Harlyn Farm
        • Park_Postcode:
          PL28 8SG
        • Park_Contact:
          Miriam
        • Park_Phone:
          01841 520022
        • Park_Email:
          hhpark@btconnect.com
        • Park_Code:
          HIGH01
        • Park_Key_Account:
          Yes
        • SLA Status:

          Description

          Part required
          1. File
            IMG_2356.MOV
            1.35 MB
            Berenice Law
          2. PDF File
            SKM_C224e18032708541.pdf
            255 kB
            Michelle Brooks
          1. IMG_2357.JPG
            1.43 MB
          2. IMG_2358.JPG
            1.09 MB
          3. screen shot swift.png
            274 kB
          4. Swift auth 16.2.18.png
            349 kB
          5. Swift auth 16.2.18.png
            349 kB
          6. Swift PER response.png
            456 kB
          7. Swift submit 9.2.18.png
            327 kB

            Activity

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            Hide
            Permalink
            Berenice Law (Inactive) added a comment -
            Issue picked up on PDI and submitted to Swift. Steve our engineer has said the handle cannot be tightened etc and a new one is required. PER put through to Swift.SBH002904
            Show
            Berenice Law (Inactive) added a comment - Issue picked up on PDI and submitted to Swift. Steve our engineer has said the handle cannot be tightened etc and a new one is required. PER put through to Swift.SBH002904
            Hide
            Permalink
            Berenice Law (Inactive) added a comment -
            Emailed park to advise issues picked up on PDI have been submitted to Swift.
            Show
            Berenice Law (Inactive) added a comment - Emailed park to advise issues picked up on PDI have been submitted to Swift.
            Hide
            Permalink
            Debbie Bartlett (Inactive) added a comment -
            This had been cancelled due to us not answering within 72 hours. I have resubmitted the PER. Screen shot attached.
            Show
            Debbie Bartlett (Inactive) added a comment - This had been cancelled due to us not answering within 72 hours. I have resubmitted the PER. Screen shot attached.
            Hide
            Permalink
            Debbie Bartlett (Inactive) added a comment -
            I have checked the swift system and this is sitting on Investigating, I will make a note In my diary to chase this.
            Show
            Debbie Bartlett (Inactive) added a comment - I have checked the swift system and this is sitting on Investigating, I will make a note In my diary to chase this.
            Hide
            Permalink
            Berenice Law (Inactive) added a comment - - edited
            9830408 HANDLE (LH)-DOUBLE GLAZED WINDOW part number received from Swift - screenshot attached.
            Show
            Berenice Law (Inactive) added a comment - - edited 9830408 HANDLE (LH)-DOUBLE GLAZED WINDOW part number received from Swift - screenshot attached.
            Hide
            Permalink
            Berenice Law (Inactive) added a comment -
            Swift have acknowledged and authorised this claim - screenshot attached.
            Show
            Berenice Law (Inactive) added a comment - Swift have acknowledged and authorised this claim - screenshot attached.
            Hide
            Permalink
            Claire Folland added a comment -
            received handle from swift, issued worksheet
            Show
            Claire Folland added a comment - received handle from swift, issued worksheet
            Hide
            Permalink
            Charleen Sibley added a comment -
            Scheduled for Matt to attend 23/3/18
            Show
            Charleen Sibley added a comment - Scheduled for Matt to attend 23/3/18
            Hide
            Permalink
            Michelle Brooks (Inactive) added a comment -
            Completed 26/03/2018
            Show
            Michelle Brooks (Inactive) added a comment - Completed 26/03/2018
            Hide
            Permalink
            Marion Pratt (Inactive) added a comment -
            Charleen advises to close off - sitting on Parts ordered on Swift Connect.
            Show
            Marion Pratt (Inactive) added a comment - Charleen advises to close off - sitting on Parts ordered on Swift Connect.
            Hide
            Permalink
            Marion Pratt (Inactive) added a comment -
            INV 478905
            Show
            Marion Pratt (Inactive) added a comment - INV 478905
            Hide
            Permalink
            Marion Pratt (Inactive) added a comment -
            SWI CRED 1827310

            LAB £62.50

            STILL OWING TRAV £47.50 & MAT £7.77
            Show
            Marion Pratt (Inactive) added a comment - SWI CRED 1827310 LAB £62.50 STILL OWING TRAV £47.50 & MAT £7.77

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                Dates

                • Created:
                  Updated:
                  Resolved:
                  Work Scheduled: