Swift
  1. Swift
  2. SWIFT-18578

10 Hallway - bifold to left side of boiler housing door needs reattaching but is also damaged so new part required

        Details

        • Type: Internal Issues (1 Week) Internal Issues (1 Week)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Part Number:
          1717308
        • PER:
          SBH002912
        • Responsibility:
          SurfBay Attending
        • Plot:
          110
        • Hire_or_Retail:
          Retail
        • Serial:
          027283H
        • Manufacturer:
          Swift
        • Model:
          atlantique
        • Year:
          2018
        • Size:
          28 X 12
        • ID Number:
          SBH008115
        • Status Colour:
          Complete Complete
        • Stock_Number:
          34760
        • Times Scheduled:
          1
        • Park_Company:
           Home Farm Holiday Centre - Dibby
        • Park_Postcode:
          TA4 4DP
        • Park_Phone:
          01984 632487
        • Park_Email:
          homefarmholidaycentre@gmail.com dib@homefarmholidaycentre.co.uk
        • Park_Code:
          HOME02
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. PDF File
          SKM_C224e18041211220.pdf
          357 kB
          Marion Pratt
        2. PDF File
          SKM_C224e18041211221.pdf
          361 kB
          Marion Pratt
        3. PDF File
          SKM_C224e18041211255.pdf
          353 kB
          Marion Pratt
        4. PDF File
          SKM_C224e18042610555.pdf
          871 kB
          Michelle Brooks
        1. DSC06625.JPG
          7.24 MB
        2. DSC06626.JPG
          6.34 MB
        3. DSC06627.JPG
          6.35 MB
        4. DSC06628.JPG
          6.56 MB
        5. DSC06629.JPG
          6.32 MB
        6. DSC06630.JPG
          6.48 MB
        7. PER reply.png
          341 kB
        8. Swift sub 14.2.18.png
          296 kB

          Activity

          Ascending order - Click to sort in descending order
          Berenice Law (Inactive) created issue -
          Berenice Law (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode TA4 4DP
          Park_Email dib@homefarmholidaycentre.co.uk
          Park_Phone 01984 632487
          Park_Code HOME02
          Park_Key_Account Yes
          Park_Address2 St Audries Bay
          Park_City Nr Williton
          Park_Address Home Farm Holiday Centre
          Berenice Law (Inactive) made changes -
          Attachment DSC06625.JPG [ 201931 ]
          Attachment DSC06626.JPG [ 201932 ]
          Attachment DSC06627.JPG [ 201933 ]
          Attachment DSC06628.JPG [ 201934 ]
          Attachment DSC06629.JPG [ 201935 ]
          Attachment DSC06630.JPG [ 201936 ]
          Berenice Law (Inactive) made changes -
          PER SBH002912
          Berenice Law (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Berenice Law (Inactive) added a comment -
          Issue picked up on PDI and submitted to swift. screenshot attached.
          Part ordered SBH002912
          Email sent to park to advise of submission to Swift
          Show
          Berenice Law (Inactive) added a comment - Issue picked up on PDI and submitted to swift. screenshot attached. Part ordered SBH002912 Email sent to park to advise of submission to Swift
          Berenice Law (Inactive) made changes -
          ID Number SBH008115
          Berenice Law (Inactive) made changes -
          Attachment Swift sub 14.2.18.png [ 202013 ]
          Berenice Law (Inactive) made changes -
          Attachment PER reply.png [ 202100 ]
          Berenice Law (Inactive) made changes -
          Part Number 1717308
          Hide
          Permalink
          Berenice Law (Inactive) added a comment -
          Thank you for submitting parts enquiry SBH002912. Our response can be found below and can also be viewed in the new Enquiries section on the Online Services.

          Enquiry No: SBH002912

          Chassis No: 027283H

          Your Enquiry: Bifold to left of boiler housing door is damaged half way up

          Our Response: Part number is; 1717308 CAPPING CORNER 2440X42X3MM WESTMIN Quantity: 1 Thanks
          Show
          Berenice Law (Inactive) added a comment - Thank you for submitting parts enquiry SBH002912. Our response can be found below and can also be viewed in the new Enquiries section on the Online Services. Enquiry No: SBH002912 Chassis No: 027283H Your Enquiry: Bifold to left of boiler housing door is damaged half way up Our Response: Part number is; 1717308 CAPPING CORNER 2440X42X3MM WESTMIN Quantity: 1 Thanks
          Hide
          Permalink
          Charleen Sibley added a comment -
          Swift have authorised for us to attend - worksheet issued where needed if not already completed.
          Show
          Charleen Sibley added a comment - Swift have authorised for us to attend - worksheet issued where needed if not already completed.
          Hide
          Permalink
          Charleen Sibley added a comment -
          Received part from swift - worksheet issued.
          Show
          Charleen Sibley added a comment - Received part from swift - worksheet issued.
          Charleen Sibley made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Charleen Sibley made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Berenice Law [ berenice ] Adrienne Barwell [ adrienne ]
          Charleen Sibley made changes -
          Assignee Adrienne Barwell [ adrienne ] Charleen Sibley [ charleen sibley ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Called the park (11:56) and spoke to Suzanne and she confirmed the plot number is 110.
          Show
          Summer Stangroom (Inactive) added a comment - Called the park (11:56) and spoke to Suzanne and she confirmed the plot number is 110.
          Summer Stangroom (Inactive) made changes -
          Plot 110
          Hide
          Permalink
          Marion Pratt (Inactive) added a comment -
          INC ON INV 471772
          Show
          Marion Pratt (Inactive) added a comment - INC ON INV 471772
          Hide
          Permalink
          Marion Pratt (Inactive) added a comment -
          SWI CREDIT - 01784413 V INV 471772

          LAB - £197.50

          STILL AWAITING £5 LAB
          £45.50 TRAV & £3.85 MAT
          Show
          Marion Pratt (Inactive) added a comment - SWI CREDIT - 01784413 V INV 471772 LAB - £197.50 STILL AWAITING £5 LAB £45.50 TRAV & £3.85 MAT
          Marion Pratt (Inactive) made changes -
          Attachment SKM_C224e18041211220.pdf [ 206950 ]
          Attachment SKM_C224e18041211221.pdf [ 206951 ]
          Attachment SKM_C224e18041211255.pdf [ 206952 ]
          Michelle Brooks (Inactive) made changes -
          Attachment SKM_C224e18042610555.pdf [ 208864 ]
          Hide
          Permalink
          Michelle Brooks (Inactive) added a comment -
          COMPLETED 19/04/2018 STEVE
          Show
          Michelle Brooks (Inactive) added a comment - COMPLETED 19/04/2018 STEVE
          Michelle Brooks (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Michelle Brooks (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Charleen Sibley [ charleen sibley ] Ellie W [ temp ]
          Hide
          Permalink
          Marion Pratt (Inactive) added a comment -
          INV 471772
          Show
          Marion Pratt (Inactive) added a comment - INV 471772
          Marion Pratt (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 471772
          Charleen Sibley made changes -
          Assignee Ellie W [ temp ] Marion Pratt [ marion ]
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Marion Pratt [ marion ] Michelle Brooks [ michelle ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		18h 53m 1 Berenice Law (Inactive) 14/Feb/18 10:07 AM
          Submitted Submitted Acknowledged Acknowledged
          		14d 1h 47m 1 charleen sibley 28/Feb/18 11:54 AM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		2s 1 charleen sibley 28/Feb/18 11:54 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		56d 23h 35m 1 Michelle Brooks (Inactive) 26/Apr/18 12:30 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		2s 1 Michelle Brooks (Inactive) 26/Apr/18 12:30 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		2h 57m 1 Marion Pratt (Inactive) 26/Apr/18 3:28 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		938d 36m 1 charleen sibley 19/Nov/20 3:05 PM
          Resolved Resolved Complete Complete
          		1h 53m 1 charleen sibley 19/Nov/20 4:58 PM

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              Dates

              • Created:
                Updated:
                Resolved: