Details

    • Type: Missing items (4 weeks) Missing items (4 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Parts Only
    • Hire_or_Retail:
      Hire_fleet
    • Serial:
      027350h
    • Manufacturer:
      Swift
    • Model:
      Bordeaux
    • Year:
      2018
    • Size:
      35 x 12
    • ID Number:
      SBH008114
    • Status Colour:
      Complete Complete
    • Stock_Number:
      34379
    • Times Scheduled:
      0
    • Park_Company:
       Mother Ivey's Bay Holiday Park
    • Park_Postcode:
      PL28 8SL
    • Park_Phone:
      01841 520990
    • Park_Email:
      paulw@motheriveysbay.com
    • Park_Code:
      MOTH01
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. SKM_C224e19022712327.pdf
      256 kB
      Marion Pratt
    1. Early warning submission - missing remote.png
      326 kB
    2. Email to park re early warning submission.png
      310 kB
    3. order placed with Swift .png
      174 kB
    4. order placed with Swift .png
      174 kB
    5. Park email regarding missing remote.png
      277 kB
    6. screenshot-1.png
      296 kB
    7. Swift ack early warning.png
      371 kB
    8. Swift early warning assessment.png
      371 kB

      Activity

      Berenice Law (Inactive) created issue -
      Berenice Law (Inactive) made changes -
      Field Original Value New Value
      Park_Postcode PL28 8SL
      Park_Email paulw@motheriveysbay.com
      Park_Phone 01841 520990
      Park_Code MOTH01
      Park_Key_Account Yes
      Park_Address2 Trevose Head
      Park_City Near Padstow
      Park_Address Mother Ivey's Bay Holiday Park
      Hide
      Berenice Law (Inactive) added a comment - - edited
      Email sent through from Park prior to PDI regarding missing Bluetooth remote - screenshot attached
      Submitted to Swift as an Early Warning - screenshot attached
      SBHEAR000372
      Confirmed with Paul that this issue has been submitted to Swift - screenshot attached.
      Show
      Berenice Law (Inactive) added a comment - - edited Email sent through from Park prior to PDI regarding missing Bluetooth remote - screenshot attached Submitted to Swift as an Early Warning - screenshot attached SBHEAR000372 Confirmed with Paul that this issue has been submitted to Swift - screenshot attached.
      Berenice Law (Inactive) made changes -
      Berenice Law (Inactive) made changes -
      Berenice Law (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Debbie Bartlett (Inactive) made changes -
      Attachment order placed with Swift .png [ 201999 ]
      Hide
      Debbie Bartlett (Inactive) added a comment - - edited
      I have ordered the parts from the swift system.Screen shot attached. SBH008114
      Show
      Debbie Bartlett (Inactive) added a comment - - edited I have ordered the parts from the swift system.Screen shot attached. SBH008114
      Debbie Bartlett (Inactive) made changes -
      Attachment order placed with Swift .png [ 202000 ]
      Debbie Bartlett (Inactive) made changes -
      ID Number SBH008114
      Debbie Bartlett (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Debbie Bartlett (Inactive) made changes -
      Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
      Berenice Law (Inactive) made changes -
      Attachment Swift ack early warning.png [ 202048 ]
      Berenice Law (Inactive) made changes -
      Attachment Swift early warning assessment.png [ 202049 ]
      Berenice Law (Inactive) made changes -
      Claire Folland made changes -
      Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
      Plot
      Hide
      Claire Folland added a comment -
      received from swift, posted to site recorded delivery
      Show
      Claire Folland added a comment - received from swift, posted to site recorded delivery
      Claire Folland made changes -
      Status Parts Recieved [ 10003 ] Resolved [ 5 ]
      Assignee Berenice Law [ berenice ] Claire Folland [ claire ]
      Resolution Completed [ 1 ]
      Charleen Sibley made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Marion Pratt (Inactive) made changes -
      Resolution Completed [ 1 ]
      Status Complete [ 6 ] Reopened [ 4 ]
      Marion Pratt (Inactive) made changes -
      Attachment SKM_C224e19022712327.pdf [ 238101 ]
      Marion Pratt (Inactive) made changes -
      Attachment screenshot-1.png [ 238102 ]
      Marion Pratt (Inactive) made changes -
      Status Reopened [ 4 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Charleen Sibley made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Hide
      Charleen Sibley added a comment -
      484786
      Show
      Charleen Sibley added a comment - 484786
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      2m 45s 1 Berenice Law (Inactive) 13/Feb/18 4:34 PM
      Submitted Submitted Acknowledged Acknowledged
      28m 4s 1 debbieb 13/Feb/18 5:02 PM
      Acknowledged Acknowledged Parts ordered Parts ordered
      4s 1 debbieb 13/Feb/18 5:02 PM
      Parts ordered Parts ordered Parts Recieved Parts Recieved
      5d 17h 53m 1 Claire Folland 19/Feb/18 10:55 AM
      Parts Recieved Parts Recieved Resolved Resolved
      8m 46s 1 Claire Folland 19/Feb/18 11:04 AM
      Complete Complete Reopened Reopened
      370d 21h 31m 1 Marion Pratt (Inactive) 27/Feb/19 12:36 PM
      Reopened Reopened Resolved Resolved
      1m 12s 1 Marion Pratt (Inactive) 27/Feb/19 12:37 PM
      Resolved Resolved Complete Complete
      25d 2h 53m 2 charleen sibley 22/Mar/19 11:30 AM

        People

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          Dates

          • Created:
            Updated:
            Resolved: