Swift
  1. Swift
  2. SWIFT-18668

Master Bedroom - Bed the gas struts are fault and you can no longer lift up the bed.

        Details

        • Type: Beds (8 Weeks) Beds (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Hire_or_Retail:
          Retail
        • Serial:
          021873h
        • Manufacturer:
          Swift
        • Model:
          Bordeaux
        • Year:
          2016
        • Size:
          38x12
        • Status Colour:
          Complete Complete
        • Stock_Number:
          32227
        • Times Scheduled:
          1
        • Park_Company:
           Forest Edge caravan park
        • Park_Postcode:
          BH24 2SD
        • Park_Phone:
          01202872817
        • Park_Code:
          FORE05
        • Park_Key_Account:
          Yes
        • SLA Status:

          Issue Links

          Customer Problem with

          Bedroom Furniture (8 Weeks) - SWIFT-18187 Master Bedroom - Bed the gas struts are fault and you can no longer lift up the bed.

          • Normal - Normal Priority
          • Complete

            Activity

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            Charleen Sibley created issue -
            Charleen Sibley made changes -
            Field Original Value New Value
            Park_Postcode BH24 2SD
            Park_Phone 01202872817
            Park_Code FORE05
            Park_Key_Account Yes
            Park_Address2 St Leonards
            Park_City Hampshire
            Park_Address 229 Ringwood Road
            Charleen Sibley made changes -
            Link This issue Customer Problem with SWIFT-18187 [ SWIFT-18187 ]
            Charleen Sibley made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Hide
            Permalink
            Charleen Sibley added a comment -
            SBH008158 - new claim for swift to attend and fit for the park.
            Show
            Charleen Sibley added a comment - SBH008158 - new claim for swift to attend and fit for the park.
            Charleen Sibley made changes -
            Attachment Swift claim.png [ 203910 ]
            Hide
            Permalink
            Charleen Sibley added a comment -
            swift are attending to this - date yet to be confirmed.
            Show
            Charleen Sibley added a comment - swift are attending to this - date yet to be confirmed.
            Charleen Sibley made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Charleen Sibley made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Charleen Sibley made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Plot
            Hide
            Permalink
            Charleen Sibley added a comment -
            swift have completed this in april.
            Show
            Charleen Sibley added a comment - swift have completed this in april.
            Charleen Sibley made changes -
            Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
            Assignee Charleen Sibley [ charleen sibley ] Ellie W [ temp ]
            Charleen Sibley made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Charleen Sibley made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Charleen Sibley [ charleen sibley ]
            Resolution Completed [ 1 ]
            Charleen Sibley made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		18s 1 charleen sibley 08/Mar/18 1:12 PM
            Submitted Submitted Acknowledged Acknowledged
            		18d 51m 1 charleen sibley 26/Mar/18 3:04 PM
            Acknowledged Acknowledged Worksheet Issued Worksheet Issued
            		1s 1 charleen sibley 26/Mar/18 3:04 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		4s 1 charleen sibley 26/Mar/18 3:04 PM
            Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
            		97d 23h 53m 1 charleen sibley 02/Jul/18 2:57 PM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		3s 1 charleen sibley 02/Jul/18 2:58 PM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		2s 1 charleen sibley 02/Jul/18 2:58 PM
            Resolved Resolved Complete Complete
            		2s 1 charleen sibley 02/Jul/18 2:58 PM

              People

              • Assignee:
                Charleen Sibley
                Reporter:
                Charleen Sibley
                Participants:
              • Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: