Details
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Type:
Kitchen Cupboards (8 Weeks)
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Status: Complete
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Priority:
Normal
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Resolution: Completed
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Labels:None
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Part Number:1713508 DOOR 690x440 -- £106.89 plus vat each x 3 plus delivery 10.00 pp
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Parts Required (others):
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PER:SBH002819
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Plot:Red 71
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Serial:013172H
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Manufacturer:Swift
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Model:Auvergne
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Year:2013
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ID Number:SBH004730
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Status Colour:
Complete
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Order No:AS11270/50412
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Stock_Number:29241
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Times Scheduled:3
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Park_Company:Bowleaze Cove - Waterside Holidays
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Park_Postcode:DT3 6PP
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Park_Contact:Jon Walker
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Park_Phone:01305833103 / Sophie Direct: 01305 836848
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Park_Email:WARRANTY@WATERSIDEHOLIDAYS.CO.UK // info@watersideholidays.co.uk
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Park_Code:WATE01
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Park_Key_Account:Yes
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SLA Status:
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SLA: Open Jobs Overdue Status:
Description
Cupboard the left of the kitchen sink
Wall cupboard to the left of the cooker
Dishwasher cupboard
cupboard to the left of the cooker
Wall cupboard to the left of the cooker
Dishwasher cupboard
cupboard to the left of the cooker
Issue Links
- Customer Problem with
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SWIFT-18749
Kitchen and bedroom doors delaminating
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- Complete
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SWIFT-18749
Kitchen and bedroom doors delaminating
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- Complete
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Activity
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Isabel Smith (Inactive)
added a comment -
Permalink
Sophie has emailed reporting this issue see screen shot attached. I have asked her to fully confirm which doors are required (she said in her email "Please can I have a quote for The kitchen cupboard and the left hand of the kitchen sink cupboard" I am not sure what she meant by the first door) so that we can get the parts for this issue and organise the quote see screen shot attached.
Show
Isabel Smith (Inactive)
added a comment - Sophie has emailed reporting this issue see screen shot attached. I have asked her to fully confirm which doors are required (she said in her email "Please can I have a quote for The kitchen cupboard and the left hand of the kitchen sink cupboard" I am not sure what she meant by the first door) so that we can get the parts for this issue and organise the quote see screen shot attached.
Spoke to Sarah @ Swift (12:13) to confirm that they want someone to fit on w/c 02/July/2018. She said that's fine she will let the supplier know.
Show
Summer Stangroom (Inactive)
added a comment - Spoke to Sarah @ Swift (12:13) to confirm that they want someone to fit on w/c 02/July/2018. She said that's fine she will let the supplier know.
The park have emailed chasing this as the supplier has not attended park yet. sarah from swift has advised that the supplier has moved the date to W/C 13.08.18 and not informed Swift or Surf Bay I have emailed the park ref this asking if this will be convenient. Screen shot of email attached.
Show
Debbie Bartlett (Inactive)
added a comment - The park have emailed chasing this as the supplier has not attended park yet. sarah from swift has advised that the supplier has moved the date to W/C 13.08.18 and not informed Swift or Surf Bay I have emailed the park ref this asking if this will be convenient. Screen shot of email attached.
sophie has phoned wanting an update as the suppliers did not turn up last week, advised Debbie has emailed to say they have changed the date without telling anyone, they are now attending wc 13-8-18, she has said the customer will not be happy with this.
phoned sarah, she has advised summerbridge are not in the area next week, they are then on shut down for 2 weeks, spoke to charleen, if they are happy to pay us we can attend wc 23rd July, phoned Sarah back to see if she can get the doors sent to park for us, she will phone them and will phone me back
phoned sarah, she has advised summerbridge are not in the area next week, they are then on shut down for 2 weeks, spoke to charleen, if they are happy to pay us we can attend wc 23rd July, phoned Sarah back to see if she can get the doors sent to park for us, she will phone them and will phone me back
Show
Claire Folland
added a comment - sophie has phoned wanting an update as the suppliers did not turn up last week, advised Debbie has emailed to say they have changed the date without telling anyone, they are now attending wc 13-8-18, she has said the customer will not be happy with this.
phoned sarah, she has advised summerbridge are not in the area next week, they are then on shut down for 2 weeks, spoke to charleen, if they are happy to pay us we can attend wc 23rd July, phoned Sarah back to see if she can get the doors sent to park for us, she will phone them and will phone me back
can not get hold of sophie at the park, sent her an email updating her
Show
Claire Folland
added a comment - can not get hold of sophie at the park, sent her an email updating her
spoke to Sarah, she has advised the doors will be at site end of next week of beginning of following week, we will schedule to attend wc 30-7-18, emailed sophie
Show
Claire Folland
added a comment - spoke to Sarah, she has advised the doors will be at site end of next week of beginning of following week, we will schedule to attend wc 30-7-18, emailed sophie