Details
-
Type:
Kitchen Cupboards (8 Weeks)
-
Status: Complete
-
Priority:
Normal
-
Resolution: Completed
-
Labels:None
-
Part Number:1713508 DOOR 690x440 -- £106.89 plus vat each x 3 plus delivery 10.00 pp
-
Parts Required (others):
-
PER:SBH002819
-
Plot:Red 71
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Serial:013172H
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Manufacturer:Swift
-
Model:Auvergne
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Year:2013
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ID Number:SBH004730
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Status Colour:
Complete
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Order No:AS11270/50412
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Stock_Number:29241
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Times Scheduled:3
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Park_Company:Bowleaze Cove - Waterside Holidays
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Park_Postcode:DT3 6PP
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Park_Contact:Jon Walker
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Park_Phone:01305833103 / Sophie Direct: 01305 836848
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Park_Email:WARRANTY@WATERSIDEHOLIDAYS.CO.UK // info@watersideholidays.co.uk
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Park_Code:WATE01
-
Park_Key_Account:Yes
-
SLA Status:
-
SLA: Open Jobs Overdue Status:
Description
Cupboard the left of the kitchen sink
Wall cupboard to the left of the cooker
Dishwasher cupboard
cupboard to the left of the cooker
Wall cupboard to the left of the cooker
Dishwasher cupboard
cupboard to the left of the cooker
Issue Links
- Customer Problem with
-
SWIFT-18749
Kitchen and bedroom doors delaminating
-
- Complete
-
-
SWIFT-18749
Kitchen and bedroom doors delaminating
-
- Complete
-
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Contact | Sophie | |
| Park_Postcode | DT3 6PP | |
| Park_Email | WARRANTY@WATERSIDEHOLIDAYS.CO.UK // info@watersideholidays.co.uk | |
| Park_Phone | 01305833103 | |
| Park_Code | WATE01 | |
| Park_Key_Account | Yes | |
| Park_Address2 | Bowleaze Cove | |
| Park_City | Weymouth | |
| Park_Address | Waterside Holiday Park & Spa |
| Attachment | Email from Sophie.png [ 195660 ] |
| Attachment | Email to Sophie.png [ 195661 ] |
| Status | Open [ 1 ] | Awaiting Customer Info [ 10012 ] |
| Description |
Cupboard the left of the kitchen sink
Wall cupboard to the left of the cooker |
Cupboard the left of the kitchen sink
Wall cupboard to the left of the cooker Dishwasher cupboard |
| Description |
Cupboard the left of the kitchen sink
Wall cupboard to the left of the cooker Dishwasher cupboard |
Cupboard the left of the kitchen sink
Wall cupboard to the left of the cooker Dishwasher cupboard cupboard to the left of the cooker |
| Attachment | Parts Enquiry.png [ 195665 ] |
| PER | SBH002819 |
| Attachment | Parts Enquiry Response.png [ 196073 ] |
| Parts Required (others) |
1713508 DOOR 690x440 ES4951 GLOSS MIRACOSA
1713507 DOOR 570x296 ES4948 GLOSS MIRACOSA Quantity: 1 |
|
| Part Number | 1713508 DOOR 690x440 ES4951 GLOSS MIRACOSA Quantity: 3 1713507 DOOR 570x296 ES4948 GLOSS MIRACOSA Quantity: 1 |
| Attachment | 14.12.17 screen shot of PER reply.png [ 197219 ] |
| Attachment | screenshot-1.png [ 197220 ] |
| Attachment | screenshot-2.png [ 197221 ] |
| Part Number 2 | 1713507 DOOR 570x296 -- £71.81 plus vat each | |
| Part Number | 1713508 DOOR 690x440 ES4951 GLOSS MIRACOSA Quantity: 3 1713507 DOOR 570x296 ES4948 GLOSS MIRACOSA Quantity: 1 | 1713508 DOOR 690x440 -- £106.89 plus vat each |
| Attachment | 14.12.17 email to park.png [ 197222 ] |
| Attachment | 14.12.17 Charge- 3050.pdf [ 197223 ] |
| Status | Awaiting Customer Info [ 10012 ] | Price quoted [ 10014 ] |
| Attachment | 21.12.17 email back from Sophie.png [ 197908 ] |
| Summary | Kitchen - Cupboard doors Delaminating | Kitchen - Cupboard doors Delaminating-- Park PO no W1637. |
| Attachment | 21.12.17 Email from PArk wanting to place an order .png [ 197948 ] |
| Part Number 2 | 1713507 DOOR 570x296 -- £71.81 plus vat each | |
| Part Number | 1713508 DOOR 690x440 -- £106.89 plus vat each | 1713508 DOOR 690x440 -- £106.89 plus vat each x 3 |
| Parts Required (others) |
1713508 DOOR 690x440 ES4951 GLOSS MIRACOSA
1713507 DOOR 570x296 ES4948 GLOSS MIRACOSA Quantity: 1 |
1713508 DOOR 690x440 ES4951 GLOSS MIRACOSA
|
| Part Number | 1713508 DOOR 690x440 -- £106.89 plus vat each x 3 | 1713508 DOOR 690x440 -- £106.89 plus vat each x 3 plus delivery 10.00 pp |
| Status | Price quoted [ 10014 ] | Submitted [ 10001 ] |
| Order No | AS11270/50412 |
| Attachment | 21.12.17 Order placed .png [ 197949 ] |
| Attachment | 21.12.17 Swift order for parts.png [ 197950 ] |
| ID Number | SBH004730 |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Status | Acknowledged [ 10005 ] | Parts ordered [ 3 ] |
| Parts Expected | 25/Jan/18 | |
| Parts ordered | 21/Dec/17 11:37 AM |
| Assignee | Isabel Smith [ monica ] | Lorraine Pryor [ lorraine ] |
| Attachment | screenshot-3.png [ 197951 ] |
| Status | Parts ordered [ 3 ] | Parts Recieved [ 10003 ] |
| Assignee | Lorraine Pryor [ lorraine ] | Claire Folland [ claire ] |
| Parts in | 17/Jan/18 3:36 PM |
| Attachment | SKM_C224e18012511153.pdf [ 200082 ] |
| Attachment | screenshot-4.png [ 200083 ] |
| Attachment | screenshot-5.png [ 200091 ] |
| Attachment | SKM_C224e18032710170.pdf [ 205582 ] |
| Project | Chargeable Parts [ 10030 ] | Good Will [ 10454 ] |
| Key |
|
|
| Workflow | Chargeable Parts ver 2.0 [ 203553 ] | Pre-Owned Ver 2.5 [ 206591 ] |
| Reporter | Isabel Smith [ monica ] | Lorraine Pryor [ lorraine ] |
| Invoice_Received | No [ 10860 ] |
| Project | Good Will [ 10454 ] | Swift [ 10018 ] |
| Key |
|
|
| Workflow | Pre-Owned Ver 2.5 [ 206591 ] | Manufacturers ver 2.2 [ 206708 ] |
| Link |
This issue Customer Problem with |
| Status | Parts Recieved [ 10003 ] | Reorder Parts [ 10449 ] |
| Assignee | Claire Folland [ claire ] | Berenice Law [ berenice ] |
| Status | Reorder Parts [ 10449 ] | Parts on reorder [ 10009 ] |
| Status | Parts on reorder [ 10009 ] | Parts Recieved [ 10003 ] |
| Assignee | Berenice Law [ berenice ] | Debbie Bartlett [ debbieb ] |
| Plot |
| Status | Parts Recieved [ 10003 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Debbie Bartlett [ debbieb ] |
| Resolution | Completed [ 1 ] |
| Attachment | screenshot-6.png [ 208116 ] |
| Resolution | Completed [ 1 ] | |
| Status | Resolved [ 5 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Email from Park.png [ 208726 ] |
| Attachment | Email to Park.png [ 208728 ] |
| Attachment | Email from Park.png [ 208818 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Times Scheduled | 1 | 2 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Work Scheduled | 02/Jul/18 | |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Charleen Sibley [ charleen sibley ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Resolution | Completed [ 1 ] | |
| Status | Complete [ 6 ] | Reopened [ 4 ] |
| Status | Reopened [ 4 ] | Submitted [ 10001 ] |
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | screenshot-7.png [ 217442 ] |
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Assignee | Charleen Sibley [ charleen sibley ] | Debbie Bartlett [ debbieb ] |
| Link |
This issue Customer Problem with |
| Times Scheduled | 2 | 3 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Debbie Bartlett [ debbieb ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Charleen Sibley [ charleen sibley ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |