Swift
  1. Swift
  2. SWIFT-2019

Cooker seal around the left side of cookeris badly fitted

    Details

    • Type: Oven (2 Weeks) Oven (2 Weeks)
    • Status: Complete
    • Priority: Critical Critical
    • Resolution: Completed
    • Labels:
      None
    • Customer Code:
      DURD01
    • Park:
      DUDLE DOOR
    • Postcode:
      BH20 5PU
    • Responsibility:
      SurfBay Attending
    • Serial:
      7514h
    • Model:
      CHAMONIX
    • Size:
      38 X 12
    • ID Number:
      sbh001898
    • Status Colour:
      Complete Complete
    • Park_Company:
       Not defined

      Description

      Terry has reported attached are pics of cooker in above van the rubber seal around left side of cooker is fitted very badly and the top of the seal where the loose cover strip fits the seal is very loose. seal needs refitting.
      1. P1040400 (Small).JPG
        27 kB
      2. P1040401 (Small).JPG
        28 kB
      3. P1040403 (Small).JPG
        36 kB
      4. P1040404 (Small).JPG
        25 kB

        Activity

        Linda Trunkfield (Inactive) created issue -
        Linda Trunkfield (Inactive) made changes -
        Field Original Value New Value
        Description The PDI reports the wallpaper around the triangular window in the kitchen is peeling away.

        Steve to attend in the first instance.
        Terry has reported attached are pics of cooker in above van the rubber seal around left side of cooker is fitted very badly and the top of the seal where the loose cover strip fits the seal is very loose. seal needs refitting.
        Linda Trunkfield (Inactive) made changes -
        Attachment P1040404 (Small).JPG [ 15557 ]
        Issue Type Structure/Wallboard/Floor/Ceiling/Gutters (6 Weeks) [ 6 ] Appliances (2 Weeks) [ 5 ]
        ID Number SBH001879
        Attachment P1040401 (Small).JPG [ 15558 ]
        Attachment P1040403 (Small).JPG [ 15556 ]
        Attachment P1040400 (Small).JPG [ 15559 ]
        Hide
        Linda Trunkfield (Inactive) added a comment -
        I have requested that the manufacturer attend as I think is the quickest option.
        Show
        Linda Trunkfield (Inactive) added a comment - I have requested that the manufacturer attend as I think is the quickest option.
        Linda Trunkfield (Inactive) made changes -
        ID Number sbh001898
        Status Open [ 1 ] Submitted [ 10001 ]
        Hide
        Claire Folland added a comment -
        swift have referred this onto the supplier
        Show
        Claire Folland added a comment - swift have referred this onto the supplier
        Claire Folland made changes -
        Status Submitted [ 10001 ] Acknowledged [ 10005 ]
        Mark Lock (Inactive) made changes -
        Workflow Surfbay [ 36265 ] Copy of Surfbay [ 39339 ]
        Mark Lock (Inactive) made changes -
        Workflow Copy of Surfbay [ 39339 ] Surfbay [ 44831 ]
        Adrienne Barwell (Inactive) made changes -
        Priority Normal [ 21 ] High [ 23 ]
        Adrienne Barwell (Inactive) made changes -
        Summary COOKER Cooker seal around the left side of cookeris badly fitted
        Priority High [ 23 ] Critical [ 24 ]
        Hide
        Linda Trunkfield (Inactive) added a comment -
        Spoke to Sarah she advised that the engineer was due to attend 23-05-11 ref jo893576, Swift have not been advised that this is complete but Sarah will chase and let me know when it was completed.
        Show
        Linda Trunkfield (Inactive) added a comment - Spoke to Sarah she advised that the engineer was due to attend 23-05-11 ref jo893576, Swift have not been advised that this is complete but Sarah will chase and let me know when it was completed.
        Hide
        Linda Trunkfield (Inactive) added a comment -
        I spoke to Sarah and she advised that the job was completed 23-05-11 - I spoke to the park and they confirmed that the job has been completed.
        Show
        Linda Trunkfield (Inactive) added a comment - I spoke to Sarah and she advised that the job was completed 23-05-11 - I spoke to the park and they confirmed that the job has been completed.
        Linda Trunkfield (Inactive) made changes -
        Status Acknowledged [ 10005 ] Resolved [ 5 ]
        Resolution Completed [ 1 ]
        Linda Trunkfield (Inactive) made changes -
        Status Resolved [ 5 ] Complete [ 6 ]
        Mark Lock (Inactive) made changes -
        Workflow Surfbay [ 44831 ] Copy of Surfbay [ 54213 ]
        Mark Lock (Inactive) made changes -
        Workflow Copy of Surfbay [ 54213 ] Surfbay [ 61491 ]
        Mark Lock (Inactive) made changes -
        Workflow Surfbay [ 61491 ] Manufacturers ver 2.0 [ 88793 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Manufacturers ver 2.0 [ 88793 ] Manufacturers ver 2.1 [ 127958 ]
        Adrienne Barwell (Inactive) made changes -
        Workflow Manufacturers ver 2.1 [ 127958 ] Manufacturers ver 2.2 [ 145341 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Submitted Submitted
        1d 46m 1 Linda Trunkfield (Inactive) 21/Apr/11 4:10 PM
        Submitted Submitted Acknowledged Acknowledged
        4d 18h 33m 1 Claire Folland 26/Apr/11 10:44 AM
        Acknowledged Acknowledged Resolved Resolved
        49d 5h 26m 1 Linda Trunkfield (Inactive) 14/Jun/11 4:11 PM
        Resolved Resolved Complete Complete
        4s 1 Linda Trunkfield (Inactive) 14/Jun/11 4:11 PM

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            Dates

            • Due:
              Created:
              Updated:
              Resolved: