Swift
  1. Swift
  2. SWIFT-20741

Lounge Nets on LHS of french doors has several orange stains

        Details

        • Type: Curtains (8 Weeks) Curtains (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          Showground
        • Hire_or_Retail:
          Retail
        • Serial:
          029131H
        • Manufacturer:
          swift
        • Model:
          BORDEAUX
        • Year:
          2019
        • Size:
          38 x 12
        • ID Number:
          SBH008987
        • Status Colour:
          Complete Complete
        • Stock_Number:
          35476
        • Times Scheduled:
          2
        • Park_Company:
           Surf Bay Leisure (Winkleigh)
        • Park_Postcode:
          EX19 8DW
        • Park_Phone:
          01837 680100
        • Park_Email:
          warranty@surfbay.co.uk
        • Park_Code:
          SURF99
        • Park_Key_Account:
          No
        • SLA Status:
        • SLA: Open Jobs Overdue Status:
        1. PDF File
          SKM_C224e19012911552.pdf
          287 kB
          Summer Stangroom
        1. DSC01458.JPG
          7.00 MB
        2. DSC01459.JPG
          6.66 MB
        3. DSC01460.JPG
          7.02 MB
        4. DSC01461.JPG
          6.26 MB
        5. DSC01462.JPG
          6.91 MB
        6. screenshot-1.png
          346 kB
        7. screenshot-2.png
          239 kB

          Issue Links

          Customer Problem with

          Curtains (8 Weeks) - Curtains SWIFT-21267 French door net curtain has rust/orange stains on.

          • Normal - Normal Priority
          • Complete

            Activity

            Ascending order - Click to sort in descending order
            Heather Barbieri (Inactive) created issue -
            Heather Barbieri (Inactive) made changes -
            Field Original Value New Value
            Park_Postcode EX19 8DW
            Park_Email warranty@surfbay.co.uk
            Park_Phone 01837 680100
            Park_Code SURF99
            Park_Key_Account No
            Park_Address Surf Bay Leisure (Winkleigh)
            Heather Barbieri (Inactive) made changes -
            Serial 0291361H 029131H
            Heather Barbieri (Inactive) made changes -
            Attachment DSC01458.JPG [ 227624 ]
            Attachment DSC01459.JPG [ 227625 ]
            Attachment DSC01460.JPG [ 227626 ]
            Attachment DSC01461.JPG [ 227627 ]
            Attachment DSC01462.JPG [ 227628 ]
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            I have submitted this to SWIFT picked up from the PDI parts ordered for us to fit
            Show
            Heather Barbieri (Inactive) added a comment - I have submitted this to SWIFT picked up from the PDI parts ordered for us to fit
            Heather Barbieri (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            ID Number SBH008987
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-1.png [ 227631 ]
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            Swift have authorised this claim for us to attend parts on ordetr
            Show
            Heather Barbieri (Inactive) added a comment - Swift have authorised this claim for us to attend parts on ordetr
            Heather Barbieri (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            Parts received i have issued a worksheet and placed items on the rack
            Show
            Heather Barbieri (Inactive) added a comment - Parts received i have issued a worksheet and placed items on the rack
            Heather Barbieri (Inactive) made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Assignee Heather Barbieri [ heather ] Adrienne Barwell [ adrienne ]
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-2.png [ 230662 ]
            Hide
            Permalink
            Marion Pratt (Inactive) added a comment -
            INV 479164
            Show
            Marion Pratt (Inactive) added a comment - INV 479164
            Hide
            Permalink
            Marion Pratt (Inactive) added a comment -
            SWI CRED 01832637

            LAB £27.50

            STILL OWING MAT £24.44
            Show
            Marion Pratt (Inactive) added a comment - SWI CRED 01832637 LAB £27.50 STILL OWING MAT £24.44
            Summer Stangroom (Inactive) made changes -
            Attachment SKM_C224e19012911552.pdf [ 236270 ]
            Hide
            Permalink
            Summer Stangroom (Inactive) added a comment - - edited
            Steve attended on 11/12/18, wrong curtain was supplier. It's actually the French door net curtain and now the one on the LHS.
            I have re-submitted on another claim.
            Show
            Summer Stangroom (Inactive) added a comment - - edited Steve attended on 11/12/18, wrong curtain was supplier. It's actually the French door net curtain and now the one on the LHS. I have re-submitted on another claim.
            Summer Stangroom (Inactive) made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Plot
            Summer Stangroom (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
            Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
            Summer Stangroom (Inactive) made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Summer Stangroom (Inactive) made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Summer Stangroom [ summer ]
            Resolution Completed [ 1 ]
            Summer Stangroom (Inactive) made changes -
            Resolution Completed [ 1 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            Summer Stangroom (Inactive) made changes -
            Status Reopened [ 4 ] Submitted [ 10001 ]
            Summer Stangroom (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Summer Stangroom (Inactive) made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Assignee Summer Stangroom [ summer ] Adrienne Barwell [ adrienne ]
            Summer Stangroom (Inactive) made changes -
            Times Scheduled 1 2
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Plot
            Summer Stangroom (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
            Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
            Summer Stangroom (Inactive) made changes -
            Link This issue Customer Problem with SWIFT-21267 [ SWIFT-21267 ]
            Hide
            Permalink
            Marion Pratt (Inactive) added a comment -
            INV 479164
            Show
            Marion Pratt (Inactive) added a comment - INV 479164
            Marion Pratt (Inactive) made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Invoice Number 479164
            made changes -
            Park_Contact
            Charleen Sibley made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Summer Stangroom [ summer ]
            Resolution Completed [ 1 ]
            Charleen Sibley made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		44m 17s 1 Heather Barbieri (Inactive) 16/Oct/18 11:32 AM
            Resolved Resolved Reopened Reopened
            		4s 1 Summer Stangroom (Inactive) 29/Jan/19 11:56 AM
            Reopened Reopened Submitted Submitted
            		4s 1 Summer Stangroom (Inactive) 29/Jan/19 11:56 AM
            Submitted Submitted Acknowledged Acknowledged
            		22h 33m 2 Summer Stangroom (Inactive) 29/Jan/19 11:56 AM
            Acknowledged Acknowledged Worksheet Issued Worksheet Issued
            		30d 1h 50m 2 Summer Stangroom (Inactive) 29/Jan/19 11:56 AM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		74d 59m 2 Summer Stangroom (Inactive) 29/Jan/19 11:56 AM
            Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
            		5s 2 Summer Stangroom (Inactive) 29/Jan/19 11:56 AM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		8d 2h 58m 2 Marion Pratt (Inactive) 06/Feb/19 2:54 PM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		722d 23h 57m 2 charleen sibley 29/Jan/21 2:52 PM
            Resolved Resolved Complete Complete
            		343d 22h 4m 1 charleen sibley 08/Jan/22 12:56 PM

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                Dates

                • Created:
                  Updated:
                  Resolved: