Swift
  1. Swift
  2. SWIFT-21035

Whole Door Side of Van - extreme condensation issue creating mold

        Details

        • Type: Wallboards/Ceiling Boards (8 Weeks) Wallboards/Ceiling Boards (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          Manufacturer Attending
        • Plot:
          12
        • Hire_or_Retail:
          Retail
        • Serial:
          025217h
        • Manufacturer:
          Swift
        • Model:
          Biarritz
        • Year:
          2018
        • Size:
          38x12
        • ID Number:
          SBH009162
        • Status Colour:
          Complete Complete
        • Stock_Number:
          33487
        • Times Scheduled:
          1
        • Park_Company:
           Rose Farm Holiday Park
        • Park_Postcode:
          TA8 2RW
        • Park_Phone:
          01278 785888
        • Park_Email:
          rosefarm@westcountryparks.co.uk
        • Park_Code:
          ROSE07
        • Park_Key_Account:
          No
        • SLA Status:

          Description

          The entire door side of this unit has an extreme condensation issue that has created huge patches of mold on the backs of the sofas and damp areas on the carpets along the walls. This is something that needs to be addressed.
          1. DSC02459.JPG
            6.62 MB
          2. DSC02460.JPG
            7.10 MB
          3. DSC02461.JPG
            6.85 MB
          4. DSC02462.JPG
            7.16 MB
          5. DSC02463.JPG
            6.53 MB
          6. DSC02464.JPG
            7.13 MB
          7. DSC02465.JPG
            7.34 MB
          8. screenshot-1.png
            265 kB
          9. screenshot-2.png
            385 kB
          10. Swift Acknowledgement .png
            333 kB
          11. Swift Query.png
            472 kB

            Activity

            Ascending order - Click to sort in descending order
            Stephi Plant (Inactive) created issue -
            Stephi Plant (Inactive) made changes -
            Field Original Value New Value
            Park_Postcode TA8 2RW
            Park_Email rosefarm@westcountryparks.co.uk
            Park_Phone 01278 785888
            Park_Code ROSE07
            Park_Key_Account No
            Park_Address2 Red Road, Berrow
            Park_City Burnham-on-Sea
            Park_Address Rose Farm Holiday Park
            Hide
            Permalink
            Stephi Plant (Inactive) added a comment -
            Reported by engineer Tom when he went to do another job on the van. 10/12/18. Photo's to be added. Will submit to Swift.
            Show
            Stephi Plant (Inactive) added a comment - Reported by engineer Tom when he went to do another job on the van. 10/12/18. Photo's to be added. Will submit to Swift.
            Stephi Plant (Inactive) made changes -
            Attachment DSC02459.JPG [ 233045 ]
            Attachment DSC02460.JPG [ 233046 ]
            Attachment DSC02461.JPG [ 233047 ]
            Attachment DSC02462.JPG [ 233048 ]
            Attachment DSC02463.JPG [ 233049 ]
            Attachment DSC02464.JPG [ 233050 ]
            Attachment DSC02465.JPG [ 233051 ]
            Stephi Plant (Inactive) made changes -
            ID Number SBH009162
            Stephi Plant (Inactive) made changes -
            Attachment screenshot-1.png [ 233055 ]
            Stephi Plant (Inactive) made changes -
            Status Open [ 1 ] Submitted [ 10001 ]
            Summer Stangroom (Inactive) made changes -
            Responsibility Manufacturer Attending [ 10045 ] SurfBay Attending [ 10042 ]
            Summer Stangroom (Inactive) made changes -
            Attachment Swift Query.png [ 233548 ]
            Hide
            Permalink
            Summer Stangroom (Inactive) added a comment -
            Swift queried asking if we can go first to check air vents. Our engineer has already been so I have relayed to to Swift and re-submitted for them to go.
            Show
            Summer Stangroom (Inactive) added a comment - Swift queried asking if we can go first to check air vents. Our engineer has already been so I have relayed to to Swift and re-submitted for them to go.
            Summer Stangroom (Inactive) made changes -
            Attachment Swift Acknowledgement .png [ 233691 ]
            Hide
            Permalink
            Summer Stangroom (Inactive) added a comment -
            Swift have auth for them to attend - no date as of yet.
            Show
            Summer Stangroom (Inactive) added a comment - Swift have auth for them to attend - no date as of yet.
            Summer Stangroom (Inactive) made changes -
            Status Submitted [ 10001 ] Acknowledged [ 10005 ]
            Summer Stangroom (Inactive) made changes -
            Responsibility SurfBay Attending [ 10042 ] Manufacturer Attending [ 10045 ]
            Summer Stangroom (Inactive) made changes -
            Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
            Hide
            Permalink
            Heather Barbieri (Inactive) added a comment -
            craig from Swift attended customer to monitor
            Show
            Heather Barbieri (Inactive) added a comment - craig from Swift attended customer to monitor
            Heather Barbieri (Inactive) made changes -
            Times Scheduled 0 1
            Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
            Plot
            Heather Barbieri (Inactive) made changes -
            Attachment screenshot-2.png [ 245022 ]
            Heather Barbieri (Inactive) made changes -
            Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
            Assignee Stephi Plant [ stephi ] Ellie W [ temp ]
            Heather Barbieri (Inactive) made changes -
            Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
            Heather Barbieri (Inactive) made changes -
            Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
            Assignee Ellie W [ temp ] Heather Barbieri [ heather ]
            Resolution Completed [ 1 ]
            Heather Barbieri (Inactive) made changes -
            Status Resolved [ 5 ] Complete [ 6 ]
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Submitted Submitted
            		38m 15s 1 Stephi Plant (Inactive) 11/Dec/18 10:42 AM
            Submitted Submitted Acknowledged Acknowledged
            		7d 4h 5m 1 Summer Stangroom (Inactive) 18/Dec/18 2:47 PM
            Acknowledged Acknowledged Worksheet Issued Worksheet Issued
            		7s 1 Summer Stangroom (Inactive) 18/Dec/18 2:47 PM
            Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
            		143d 23h 13m 1 Heather Barbieri (Inactive) 11/May/19 3:01 PM
            Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
            		14s 1 Heather Barbieri (Inactive) 11/May/19 3:01 PM
            Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
            		5s 1 Heather Barbieri (Inactive) 11/May/19 3:01 PM
            Awaiting Payment Awaiting Payment Resolved Resolved
            		5s 1 Heather Barbieri (Inactive) 11/May/19 3:01 PM
            Resolved Resolved Complete Complete
            		10s 1 Heather Barbieri (Inactive) 11/May/19 3:01 PM

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                Dates

                • Created:
                  Updated:
                  Resolved: