Swift
  1. Swift
  2. SWIFT-21046

2x side master bedroom cabinets have been ripped apart during transport.

        Details

        • Type: Bedroom Furniture (8 Weeks) Bedroom Furniture (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          Showground
        • Serial:
          029042H
        • Manufacturer:
          Swift
        • Model:
          Ardennes
        • Year:
          2019
        • Size:
          35 X 12
        • ID Number:
          SBH009168
        • Status Colour:
          Complete Complete
        • Stock_Number:
          35560
        • Times Scheduled:
          1
        • Park_Company:
           Surf Bay Leisure (Winkleigh)
        • Park_Postcode:
          EX19 8DW
        • Park_Phone:
          01837 680100
        • Park_Email:
          warranty@surfbay.co.uk
        • Park_Code:
          SURF99
        • Park_Key_Account:
          No
        • SLA Status:
        1. PDF File
          SKM_C224e19030710432.pdf
          268 kB
          Marion Pratt
        1. Swift Submit.png
          287 kB
        2. Swift Parts Order.png
          337 kB
        3. Swift Early Warning.png
          318 kB
        4. Swift Acknowledgement .png
          335 kB
        5. screenshot-2.png
          238 kB
        6. screenshot-1.png
          256 kB
        7. IMG_0471.JPG
          2.80 MB
        8. IMG_0470.JPG
          1.96 MB
        9. IMG_0469.JPG
          2.11 MB
        10. IMG_0468.JPG
          1.97 MB
        11. IMG_0467.JPG
          2.20 MB
        12. CCF04032019_00003.jpg
          859 kB

          Activity

          Descending order - Click to sort in ascending order
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		4m 39s 1 Summer Stangroom (Inactive) 12/Dec/18 1:00 PM
          Submitted Submitted Acknowledged Acknowledged
          		1d 20h 41m 1 Summer Stangroom (Inactive) 14/Dec/18 9:41 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		4s 1 Summer Stangroom (Inactive) 14/Dec/18 9:41 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		40d 23h 46m 1 Heather Barbieri (Inactive) 24/Jan/19 9:27 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		2m 36s 1 Heather Barbieri (Inactive) 24/Jan/19 9:30 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		39d 55m 1 Heather Barbieri (Inactive) 04/Mar/19 10:25 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		20s 1 Heather Barbieri (Inactive) 04/Mar/19 10:25 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		17d 2h 44m 1 Marion Pratt (Inactive) 21/Mar/19 1:10 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		680d 1h 43m 1 charleen sibley 29/Jan/21 2:53 PM
          Resolved Resolved Complete Complete
          		343d 22h 1 charleen sibley 08/Jan/22 12:53 PM
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Heather Barbieri [ heather ]
          Resolution Completed [ 1 ]
          made changes -
          Park_Contact
          Hide
          Permalink
          Marion Pratt (Inactive) added a comment -
          SWI CRED - 01856669

          LAB £10

          STILL OWING TRAV £2.50
          Show
          Marion Pratt (Inactive) added a comment - SWI CRED - 01856669 LAB £10 STILL OWING TRAV £2.50
          Marion Pratt (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 480136
          Hide
          Permalink
          Marion Pratt (Inactive) added a comment -
          INV 480136
          Show
          Marion Pratt (Inactive) added a comment - INV 480136
          Marion Pratt (Inactive) made changes -
          Attachment SKM_C224e19030710432.pdf [ 238785 ]
          Hide
          Permalink
          Marion Pratt (Inactive) added a comment -
          COMPLETED MATT 1.3.19
          Show
          Marion Pratt (Inactive) added a comment - COMPLETED MATT 1.3.19
          Claire Folland made changes -
          Attachment CCF04032019_00003.jpg [ 238414 ]
          Claire Folland made changes -
          Attachment CCF04032019_00003.jpg [ 238413 ]
          Claire Folland made changes -
          Attachment CCF04032019_00003.jpg [ 238413 ]
          Heather Barbieri (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
          Heather Barbieri (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Work Scheduled 01/Mar/19
          Assignee Adrienne Barwell [ adrienne ] Heather Barbieri [ heather ]
          Plot
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Mmatt had a look and said there is nothing wrong with cabinets I will put in to Stock
          Show
          Heather Barbieri (Inactive) added a comment - Mmatt had a look and said there is nothing wrong with cabinets I will put in to Stock
          Heather Barbieri (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-2.png [ 235802 ]
          Heather Barbieri (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Summer Stangroom [ summer ] Claire Folland [ claire ]
          Plot
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Parts have been received 1 of Three I have issued a worksheet and labelled
          Show
          Heather Barbieri (Inactive) added a comment - Parts have been received 1 of Three I have issued a worksheet and labelled
          Heather Barbieri (Inactive) made changes -
          Assignee Summer Stangroom [ summer ] Claire Folland [ claire ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment -
          The Swift system is showing goods due for delivery to Swift 14.01.18. Screen shot attached.
          Show
          Debbie Bartlett (Inactive) added a comment - The Swift system is showing goods due for delivery to Swift 14.01.18. Screen shot attached.
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-1.png [ 234676 ]
          Summer Stangroom (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Summer Stangroom (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Swift have auth and parts are on order.
          Show
          Summer Stangroom (Inactive) added a comment - Swift have auth and parts are on order.
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Parts Order.png [ 233438 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Acknowledgement .png [ 233436 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Submit.png [ 233222 ]
          Summer Stangroom (Inactive) made changes -
          ID Number SBH009168
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Have fully submitted.
          Show
          Summer Stangroom (Inactive) added a comment - Have fully submitted.
          Summer Stangroom (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Early Warning.png [ 233211 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment - - edited
          Bill has come in and been in this unit and reported this to us. I have submitted to Swift as an early warning.
          Show
          Summer Stangroom (Inactive) added a comment - - edited Bill has come in and been in this unit and reported this to us. I have submitted to Swift as an early warning.
          Summer Stangroom (Inactive) made changes -
          Attachment IMG_0467.JPG [ 233203 ]
          Attachment IMG_0468.JPG [ 233204 ]
          Attachment IMG_0469.JPG [ 233205 ]
          Attachment IMG_0470.JPG [ 233206 ]
          Attachment IMG_0471.JPG [ 233207 ]
          Summer Stangroom (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode EX19 8DW
          Park_Email warranty@surfbay.co.uk
          Park_Phone 01837 680100
          Park_Code SURF99
          Park_Key_Account No
          Park_Address Surf Bay Leisure (Winkleigh)
          Summer Stangroom (Inactive) created issue -

            People

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              Dates

              • Created:
                Updated:
                Resolved:
                Work Scheduled: