Swift
  1. Swift
  2. SWIFT-21047

One of the twin bedroom mattresses is the wrong size (too small).

        Details

        • Type: Mattress (8 Weeks) Mattress (8 Weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          Showground
        • Serial:
          029042H
        • Manufacturer:
          Swift
        • Model:
          Ardennes
        • Year:
          2019
        • Size:
          35 X 12
        • ID Number:
          SBH009168
        • Status Colour:
          Complete Complete
        • Stock_Number:
          35560
        • Times Scheduled:
          1
        • Park_Company:
           Surf Bay Leisure (Winkleigh)
        • Park_Postcode:
          EX19 8DW
        • Park_Phone:
          01837 680100
        • Park_Email:
          warranty@surfbay.co.uk
        • Park_Code:
          SURF99
        • Park_Key_Account:
          No
        • SLA Status:
        1. PDF File
          SKM_C224e19020414440.pdf
          254 kB
          Charleen Sibley
        1. IMG_0472.JPG
          2.00 MB
        2. IMG_0473.JPG
          1.87 MB
        3. screenshot-1.png
          256 kB
        4. screenshot-2.png
          229 kB
        5. Swift Acknowledgement .png
          335 kB
        6. Swift Early Warning.png
          318 kB
        7. Swift Parts Order.png
          337 kB
        8. Swift Submit.png
          287 kB

          Activity

          Ascending order - Click to sort in descending order
          Summer Stangroom (Inactive) created issue -
          Summer Stangroom (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode EX19 8DW
          Park_Email warranty@surfbay.co.uk
          Park_Phone 01837 680100
          Park_Code SURF99
          Park_Key_Account No
          Park_Address Surf Bay Leisure (Winkleigh)
          Summer Stangroom (Inactive) made changes -
          Attachment IMG_0472.JPG [ 233208 ]
          Attachment IMG_0473.JPG [ 233209 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment - - edited
          Bill has come in and been in this unit and reported this to us. I have submitted to Swift as an early warning.
          Show
          Summer Stangroom (Inactive) added a comment - - edited Bill has come in and been in this unit and reported this to us. I have submitted to Swift as an early warning.
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Early Warning.png [ 233210 ]
          Summer Stangroom (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Have fully submitted.
          Show
          Summer Stangroom (Inactive) added a comment - Have fully submitted.
          Summer Stangroom (Inactive) made changes -
          ID Number SBH009168
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Submit.png [ 233221 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Acknowledgement .png [ 233437 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Parts Order.png [ 233439 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Swift have auth and parts are on order.
          Show
          Summer Stangroom (Inactive) added a comment - Swift have auth and parts are on order.
          Summer Stangroom (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Summer Stangroom (Inactive) made changes -
          Status Acknowledged [ 10005 ] Parts ordered [ 3 ]
          Debbie Bartlett (Inactive) made changes -
          Attachment screenshot-1.png [ 234677 ]
          Hide
          Permalink
          Debbie Bartlett (Inactive) added a comment - - edited
          The Swift system is showing goods due for dispatch to Swift 14.01.18. Screen shot attached.
          Show
          Debbie Bartlett (Inactive) added a comment - - edited The Swift system is showing goods due for dispatch to Swift 14.01.18. Screen shot attached.
          Heather Barbieri (Inactive) made changes -
          Assignee Summer Stangroom [ summer ] Claire Folland [ claire ]
          Hide
          Permalink
          Heather Barbieri (Inactive) added a comment -
          Mattress has arrived i have issued a worksheet and placed on the shelf
          Show
          Heather Barbieri (Inactive) added a comment - Mattress has arrived i have issued a worksheet and placed on the shelf
          Heather Barbieri (Inactive) made changes -
          Status Parts ordered [ 3 ] Parts Recieved [ 10003 ]
          Assignee Summer Stangroom [ summer ] Claire Folland [ claire ]
          Plot
          Parts in 15/Jan/19 10:19 AM
          Heather Barbieri (Inactive) made changes -
          Attachment screenshot-2.png [ 235120 ]
          Heather Barbieri (Inactive) made changes -
          Status Parts Recieved [ 10003 ] Worksheet Issued [ 10004 ]
          Assignee Claire Folland [ claire ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Charleen Sibley added a comment -
          Steve has completed this 31/1/19
          Show
          Charleen Sibley added a comment - Steve has completed this 31/1/19
          Charleen Sibley made changes -
          Attachment SKM_C224e19020414440.pdf [ 236948 ]
          Charleen Sibley made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Assignee Adrienne Barwell [ adrienne ] Heather Barbieri [ heather ]
          Plot
          Charleen Sibley made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
          Hide
          Permalink
          Marion Pratt (Inactive) added a comment -
          INV 480136
          Show
          Marion Pratt (Inactive) added a comment - INV 480136
          Marion Pratt (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 480136
          made changes -
          Park_Contact
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Charleen Sibley [ charleen sibley ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		4m 8s 1 Summer Stangroom (Inactive) 12/Dec/18 1:00 PM
          Submitted Submitted Acknowledged Acknowledged
          		1d 20h 41m 1 Summer Stangroom (Inactive) 14/Dec/18 9:41 AM
          Acknowledged Acknowledged Parts ordered Parts ordered
          		6s 1 Summer Stangroom (Inactive) 14/Dec/18 9:41 AM
          Parts ordered Parts ordered Parts Recieved Parts Recieved
          		33d 38m 1 Heather Barbieri (Inactive) 16/Jan/19 10:19 AM
          Parts Recieved Parts Recieved Worksheet Issued Worksheet Issued
          		1m 44s 1 Heather Barbieri (Inactive) 16/Jan/19 10:21 AM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		22d 2h 50m 1 charleen sibley 07/Feb/19 1:12 PM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 charleen sibley 07/Feb/19 1:12 PM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		41d 23h 57m 1 Marion Pratt (Inactive) 21/Mar/19 1:09 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		680d 1h 43m 1 charleen sibley 29/Jan/21 2:53 PM
          Resolved Resolved Complete Complete
          		343d 22h 1 charleen sibley 08/Jan/22 12:53 PM

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              Dates

              • Created:
                Updated:
                Resolved: