Details
-
Type:
Boiler (2 Weeks)
-
Status: Complete
-
Priority:
Normal
-
Resolution: Completed
-
Labels:None
-
Responsibility:RTM
-
Plot:P48
-
Hire_or_Retail:Retail
-
Serial:025221H
-
Manufacturer:Swift
-
Model:Biarritz
-
Year:2017
-
Size:38 X 12
-
ID Number:SBH009191
-
Status Colour:
Complete
-
Stock_Number:33335
-
Times Scheduled:1
-
Park_Company:Oakdene Forest Park
-
Park_Postcode:BH24 2RZ
-
Park_Phone:01202 865601
-
Park_Email:Leanne.Buckingham@shorefield.co.uk
-
Park_Code:OAKD02
-
Additional Contact Details:
-
Park_Key_Account:Yes
-
SLA Status:
Activity
| Field | Original Value | New Value |
|---|---|---|
| Park_Postcode | BH24 2RZ | |
| Park_Email | Leanne.Buckingham@shorefield.co.uk | |
| Park_Phone | 01202 865601 | |
| Park_Code | OAKD02 | |
| Park_Key_Account | Yes | |
| Park_Address2 | St Leonards, Nr Ringwood | |
| Park_Address | Oakdene Forest Park |
| Summary | The boiler is leaking from both the flow and the return on the hydroblock. | The boiler is leaking from both the flow and the return on the hydroblock. SN: ADP210874000, 335471712 21/3/17. |
| ID Number | SBH009191 |
| Attachment | Swift Submit.png [ 234077 ] |
| Attachment | Email to Morco.png [ 234080 ] |
| Attachment | Email to Park.png [ 234081 ] |
| Status | Open [ 1 ] | Submitted [ 10001 ] |
| Attachment | Email from Morco.png [ 234094 ] |
Sam from Morco emailed to ask for a number to call the park or customer. I have given the parks number and told them to speak to Leanne as she reported it.
Show
Summer Stangroom (Inactive)
added a comment - Sam from Morco emailed to ask for a number to call the park or customer. I have given the parks number and told them to speak to Leanne as she reported it.
| Status | Submitted [ 10001 ] | Acknowledged [ 10005 ] |
| Attachment | Supplier Action in Place.png [ 234580 ] |
Supplier have put on action in place and have given the part to the engineer.
Show
Summer Stangroom (Inactive)
added a comment - Supplier have put on action in place and have given the part to the engineer.
| Status | Acknowledged [ 10005 ] | Worksheet Issued [ 10004 ] |
| Attachment | Supplier Complete.png [ 234830 ] |
Supplier completed on 10/01/2019.
Show
Summer Stangroom (Inactive)
added a comment - Supplier completed on 10/01/2019.
| Times Scheduled | 0 | 1 |
| Status | Worksheet Issued [ 10004 ] | Engineer Scheduled [ 10000 ] |
| Plot |
| Status | Engineer Scheduled [ 10000 ] | Issue Invoice [ 10451 ] |
| Assignee | Summer Stangroom [ summer ] | Ellie W [ temp ] |
| Status | Issue Invoice [ 10451 ] | Awaiting Payment [ 10151 ] |
| Status | Awaiting Payment [ 10151 ] | Resolved [ 5 ] |
| Assignee | Ellie W [ temp ] | Summer Stangroom [ summer ] |
| Resolution | Completed [ 1 ] |
| Status | Resolved [ 5 ] | Complete [ 6 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1h 34m | 1 | Summer Stangroom (Inactive) | 02/Jan/19 12:28 PM | |||||
|
1h 9m | 1 | Summer Stangroom (Inactive) | 02/Jan/19 1:38 PM | |||||
|
5d 23h 37m | 1 | Summer Stangroom (Inactive) | 08/Jan/19 1:16 PM | |||||
|
2d 20h 9m | 1 | Summer Stangroom (Inactive) | 11/Jan/19 9:25 AM | |||||
|
2s | 1 | Summer Stangroom (Inactive) | 11/Jan/19 9:25 AM | |||||
|
2s | 1 | Summer Stangroom (Inactive) | 11/Jan/19 9:25 AM | |||||
|
3s | 1 | Summer Stangroom (Inactive) | 11/Jan/19 9:25 AM | |||||
|
4s | 1 | Summer Stangroom (Inactive) | 11/Jan/19 9:26 AM |
I have also emailed Sam at Morco to report to her. I have also emailed the park.