Swift
  1. Swift
  2. SWIFT-21180

Double Bed doesn't stay up when putting things in the storage draw

    Details

    • Type: Beds (8 Weeks) Beds (8 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      SurfBay Attending
    • Plot:
      A1
    • Serial:
      028885H
    • Manufacturer:
      SWIFT
    • Model:
      Biarritz lodge
    • Year:
      2019
    • Size:
      40 x 12
    • ID Number:
      SBH009228
    • Status Colour:
      Complete Complete
    • Stock_Number:
      35570
    • Times Scheduled:
      1
    • Park_Company:
       Highlands End Caravan Park Ltd
    • Park_Postcode:
      DT6 6AR
    • Park_Contact:
      m cox
    • Park_Phone:
      01308 422139
    • Park_Email:
      Sales@wdlh.co.uk
    • Park_Code:
      HIGH03
    • Park_Key_Account:
      Yes
    • SLA Status:
    1. CCF29012019_00000.jpg
      682 kB
    2. screenshot-1.png
      305 kB
    3. screenshot-2.png
      300 kB
    4. screenshot-3.png
      236 kB

      Activity

      Heather Barbieri (Inactive) created issue -
      Heather Barbieri (Inactive) made changes -
      Field Original Value New Value
      Park_Contact m cox
      Park_Postcode DT6 6AR
      Park_Email Sales@wdlh.co.uk
      Park_Phone 01308 422139
      Park_Code HIGH03
      Park_Key_Account Yes
      Park_Address2 Eype
      Park_City Bridport
      Park_Address Highlands End Farm
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-1.png [ 235107 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      I have submitted this to Swift picked up fro email from park Phillipa
      Show
      Heather Barbieri (Inactive) added a comment - I have submitted this to Swift picked up fro email from park Phillipa
      Heather Barbieri (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      ID Number SBH009228
      Hide
      Heather Barbieri (Inactive) added a comment - - edited
      swift have authorised for our engineer to attend I have issued a worksheet
      Show
      Heather Barbieri (Inactive) added a comment - - edited swift have authorised for our engineer to attend I have issued a worksheet
      Heather Barbieri (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-2.png [ 235399 ]
      Heather Barbieri (Inactive) made changes -
      Attachment screenshot-3.png [ 235400 ]
      Heather Barbieri (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Assignee Heather Barbieri [ heather ] Adrienne Barwell [ adrienne ]
      Charleen Sibley made changes -
      Assignee Adrienne Barwell [ adrienne ] Heather Barbieri [ heather ]
      Summer Stangroom (Inactive) made changes -
      Attachment CCF29012019_00000.jpg [ 236342 ]
      Hide
      Summer Stangroom (Inactive) added a comment - - edited
      Duncan attended on 28/01/19 and said that he fixed this but the mattress seems to big for the bed.
      I called Duncan (16:34) and he said he spoke to Jen in sales after this and she said one of the warden's lives in this unit. He spoke to the warden and he said it's the most comfortable mattress he has ever slept in but yes it is a little bigger than the frame. Duncan warned and said that is we submit this then he could get a different mattress but he said no don't worry about it he likes the mattress.
      So this is complete and will take to invoice required.
      Show
      Summer Stangroom (Inactive) added a comment - - edited Duncan attended on 28/01/19 and said that he fixed this but the mattress seems to big for the bed. I called Duncan (16:34) and he said he spoke to Jen in sales after this and she said one of the warden's lives in this unit. He spoke to the warden and he said it's the most comfortable mattress he has ever slept in but yes it is a little bigger than the frame. Duncan warned and said that is we submit this then he could get a different mattress but he said no don't worry about it he likes the mattress. So this is complete and will take to invoice required.
      Summer Stangroom (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Plot
      Summer Stangroom (Inactive) made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
      Hide
      Marion Pratt (Inactive) added a comment -
      INV 479807
      Show
      Marion Pratt (Inactive) added a comment - INV 479807
      Marion Pratt (Inactive) made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Invoice Number 479807
      Charleen Sibley made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Summer Stangroom [ summer ]
      Resolution Completed [ 1 ]
      Charleen Sibley made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      1h 18m 1 Heather Barbieri (Inactive) 15/Jan/19 4:07 PM
      Submitted Submitted Acknowledged Acknowledged
      2d 23m 1 Heather Barbieri (Inactive) 17/Jan/19 4:30 PM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      1m 19s 1 Heather Barbieri (Inactive) 17/Jan/19 4:32 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      12d 16m 1 Summer Stangroom (Inactive) 29/Jan/19 4:48 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      16s 1 Summer Stangroom (Inactive) 29/Jan/19 4:49 PM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      15d 20h 29m 1 Marion Pratt (Inactive) 14/Feb/19 1:18 PM
      Awaiting Payment Awaiting Payment Resolved Resolved
      715d 1h 27m 1 charleen sibley 29/Jan/21 2:45 PM
      Resolved Resolved Complete Complete
      343d 22h 6m 1 charleen sibley 08/Jan/22 12:52 PM

        People

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          Dates

          • Created:
            Updated:
            Resolved: