Swift
  1. Swift
  2. SWIFT-21202

Main door requires re-fitting.

        Details

        • Type: Ext Doors & Windows (4 weeks) Ext Doors & Windows (4 weeks)
        • Status: Complete
        • Priority: Normal Normal
        • Resolution: Completed
        • Labels:
          None
        • Responsibility:
          SurfBay Attending
        • Plot:
          5
        • Hire_or_Retail:
          Retail
        • Serial:
          023776H
        • Manufacturer:
          Swift
        • Model:
          Burgundy
        • Year:
          2017
        • Size:
          35 X 12
        • ID Number:
          SBH009233
        • Status Colour:
          Complete Complete
        • Stock_Number:
          33460
        • Times Scheduled:
          1
        • Park_Company:
           Ladram Bay Holiday Centre
        • Park_Postcode:
          EX9 7BX
        • Park_Phone:
          01395 568761
        • Park_Email:
          info@ladrambay.co.uk
        • Park_Code:
          LADR01
        • Additional Contact Details:
          Hide
          Owners name: Anthony Day.
          DOS: 31/05/18.
          Show
          Owners name: Anthony Day. DOS: 31/05/18.
        • Park_Key_Account:
          Yes
        • SLA Status:
        1. PDF File
          SKM_C224e19012610393.pdf
          237 kB
          Summer Stangroom
        1. Swift Acknowledgement .png
          345 kB
        2. Swift Submit.png
          339 kB
        3. Worksheet.png
          288 kB

          Activity

          Ascending order - Click to sort in descending order
          Summer Stangroom (Inactive) created issue -
          Summer Stangroom (Inactive) made changes -
          Field Original Value New Value
          Park_Postcode EX9 7BX
          Park_Email  info@ladrambay.co.uk
          Park_Phone 01395 568761
          Park_Code LADR01
          Park_Key_Account Yes
          Park_Address2 Otterton
          Park_City Nr Budleigh Salterton
          Park_Address Ladram Bay Holiday Centre
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Matt went out Monday 14/01/19 to this park and this needed doing. Carl at the park called and spoke to Debbie and said Matt didn't do this.
          We sent Matt back out on Tuesday 15/01/19 and he was meant to adjust this. He apparently told Debbie it need re-fitting and trimming down.
          Carl called today and spoke to Heather and was very rude. He said that Matt told him the frame was "knackered".
          Heather called Matt P and he said that the door and frame needs taking off, the frame and wooden trim needs cutting back and then re-fitted and foam needed to hold in place. Steve said there was foam at top workshop.
          Heather spoke to Carl and confirmed no parts needed and is a full mornings work. He knows we are going Monday. Matt P is also aware he's going back Monday.
          I have submitted to Swift, done a worksheet and Claire has said Matt P will go next Monday morning.
          Show
          Summer Stangroom (Inactive) added a comment - Matt went out Monday 14/01/19 to this park and this needed doing. Carl at the park called and spoke to Debbie and said Matt didn't do this. We sent Matt back out on Tuesday 15/01/19 and he was meant to adjust this. He apparently told Debbie it need re-fitting and trimming down. Carl called today and spoke to Heather and was very rude. He said that Matt told him the frame was "knackered". Heather called Matt P and he said that the door and frame needs taking off, the frame and wooden trim needs cutting back and then re-fitted and foam needed to hold in place. Steve said there was foam at top workshop. Heather spoke to Carl and confirmed no parts needed and is a full mornings work. He knows we are going Monday. Matt P is also aware he's going back Monday. I have submitted to Swift, done a worksheet and Claire has said Matt P will go next Monday morning.
          Summer Stangroom (Inactive) made changes -
          Attachment Worksheet.png [ 235449 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Worksheet.png [ 235449 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Worksheet.png [ 235450 ]
          Summer Stangroom (Inactive) made changes -
          ID Number SBH009233
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Submit.png [ 235451 ]
          Summer Stangroom (Inactive) made changes -
          Status Open [ 1 ] Submitted [ 10001 ]
          Summer Stangroom (Inactive) made changes -
          Attachment Swift Acknowledgement .png [ 235990 ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Swift have auth - worksheet already issued.
          Show
          Summer Stangroom (Inactive) added a comment - Swift have auth - worksheet already issued.
          Summer Stangroom (Inactive) made changes -
          Status Submitted [ 10001 ] Acknowledged [ 10005 ]
          Summer Stangroom (Inactive) made changes -
          Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
          Assignee Summer Stangroom [ summer ] Adrienne Barwell [ adrienne ]
          Hide
          Permalink
          Summer Stangroom (Inactive) added a comment -
          Matt completed on 21/01/19.
          Show
          Summer Stangroom (Inactive) added a comment - Matt completed on 21/01/19.
          Summer Stangroom (Inactive) made changes -
          Attachment SKM_C224e19012610393.pdf [ 236105 ]
          Summer Stangroom (Inactive) made changes -
          Times Scheduled 0 1
          Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
          Plot
          Summer Stangroom (Inactive) made changes -
          Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
          Assignee Adrienne Barwell [ adrienne ] Ellie W [ temp ]
          Hide
          Permalink
          Marion Pratt (Inactive) added a comment -
          INV 479803
          Show
          Marion Pratt (Inactive) added a comment - INV 479803
          Marion Pratt (Inactive) made changes -
          Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
          Invoice Number 479803
          Hide
          Permalink
          Marion Pratt (Inactive) added a comment -
          SWI CRED 01849580

          LAB £90

          STILL OWING TRAV £35
          Show
          Marion Pratt (Inactive) added a comment - SWI CRED 01849580 LAB £90 STILL OWING TRAV £35
          Charleen Sibley made changes -
          Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
          Assignee Ellie W [ temp ] Summer Stangroom [ summer ]
          Resolution Completed [ 1 ]
          Charleen Sibley made changes -
          Status Resolved [ 5 ] Complete [ 6 ]
          Transition Time In Source Status Execution Times Last Executer Last Execution Date
          Open Open Submitted Submitted
          		1h 50m 1 Summer Stangroom (Inactive) 18/Jan/19 2:18 PM
          Submitted Submitted Acknowledged Acknowledged
          		6d 2h 38m 1 Summer Stangroom (Inactive) 24/Jan/19 4:56 PM
          Acknowledged Acknowledged Worksheet Issued Worksheet Issued
          		1s 1 Summer Stangroom (Inactive) 24/Jan/19 4:56 PM
          Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
          		1d 18h 16m 1 Summer Stangroom (Inactive) 26/Jan/19 11:12 AM
          Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
          		1s 1 Summer Stangroom (Inactive) 26/Jan/19 11:12 AM
          Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
          		19d 1h 30m 1 Marion Pratt (Inactive) 14/Feb/19 12:42 PM
          Awaiting Payment Awaiting Payment Resolved Resolved
          		715d 2h 3m 1 charleen sibley 29/Jan/21 2:45 PM
          Resolved Resolved Complete Complete
          		343d 22h 6m 1 charleen sibley 08/Jan/22 12:52 PM

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              Dates

              • Created:
                Updated:
                Resolved: