Swift
  1. Swift
  2. SWIFT-21247

Lights in the master bedroom aren't working properly.

    Details

    • Type: Lampshades/lights (2 weeks) Lampshades/lights (2 weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      Manufacturer Attending
    • Plot:
      Private Land
    • Hire_or_Retail:
      Retail
    • Serial:
      022120H
    • Manufacturer:
      Swift
    • Model:
      Alsace Lodge
    • Year:
      2017
    • Size:
      42 X 13
    • Status Colour:
      Complete Complete
    • Stock_Number:
      33065
    • Times Scheduled:
      0
    • Park_Company:
       AJ Richards
    • Park_Postcode:
      PL26 8QP
    • Park_Phone:
      07702740255
    • Park_Code:
      RICH37
    • Park_Key_Account:
      No
    • SLA Status:
    1. SKM_C224e19020414424.pdf
      313 kB
      Charleen Sibley
    2. SKM_C224e19031412401.pdf
      354 kB
      Marion Pratt
    1. Worksheet.png
      289 kB

      Activity

      Summer Stangroom (Inactive) created issue -
      Summer Stangroom (Inactive) made changes -
      Field Original Value New Value
      Park_Postcode PL26 8QP
      Park_Phone 07702740255
      Park_Code RICH37
      Park_Key_Account No
      Park_Address2 Red Lane, Bugle St Austell
      Park_City Cornwall
      Park_Address Sinair
      Hide
      Summer Stangroom (Inactive) added a comment -
      Spoke to Customer (15:09) and he said the people in his unit said this? He wasn't sure which ones etc but asked if we could look into this and see what's wrong and what might need replacing.
      We confirmed Steve will be there Wednesday between half 9 and 10am.
      Worksheet issued.
      Show
      Summer Stangroom (Inactive) added a comment - Spoke to Customer (15:09) and he said the people in his unit said this? He wasn't sure which ones etc but asked if we could look into this and see what's wrong and what might need replacing. We confirmed Steve will be there Wednesday between half 9 and 10am. Worksheet issued.
      Summer Stangroom (Inactive) made changes -
      Status Open [ 1 ] Awaiting Customer Info [ 10012 ]
      Summer Stangroom (Inactive) made changes -
      Attachment Worksheet.png [ 236041 ]
      Hide
      Charleen Sibley added a comment -
      Steve has returned the worksheet saying the "switch has been changed because it doesnt match rest of van somebody taken original and wiring connections from back of switch. See pics. This it is 2 gang switch plate? with amount of wires there? I have said to Steve I am not sure what he means by this. This is an ex show van and could he explain further.
      Show
      Charleen Sibley added a comment - Steve has returned the worksheet saying the "switch has been changed because it doesnt match rest of van somebody taken original and wiring connections from back of switch. See pics. This it is 2 gang switch plate? with amount of wires there? I have said to Steve I am not sure what he means by this. This is an ex show van and could he explain further.
      Charleen Sibley made changes -
      Attachment SKM_C224e19020414424.pdf [ 236748 ]
      Hide
      Marion Pratt (Inactive) added a comment -
      EXAMINED BY STEVE 30.1.19
      Show
      Marion Pratt (Inactive) added a comment - EXAMINED BY STEVE 30.1.19
      Marion Pratt (Inactive) made changes -
      Attachment SKM_C224e19031412401.pdf [ 239439 ]
      Hide
      Charleen Sibley added a comment -
      There is no worksheets in the file for this but Duncan knows all about this -
      Show
      Charleen Sibley added a comment - There is no worksheets in the file for this but Duncan knows all about this -
      Hide
      Charleen Sibley added a comment -
      CLOSED NO UPDATE SINCE APRIL
      Show
      Charleen Sibley added a comment - CLOSED NO UPDATE SINCE APRIL
      Charleen Sibley made changes -
      Assignee Summer Stangroom [ summer ] Charleen Sibley [ charleen sibley ]
      Charleen Sibley made changes -
      Status Awaiting Customer Info [ 10012 ] Submitted [ 10001 ]
      Charleen Sibley made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Charleen Sibley made changes -
      Status Acknowledged [ 10005 ] Rejected [ 10002 ]
      Charleen Sibley made changes -
      Status Rejected [ 10002 ] Resolved [ 5 ]
      Resolution Completed [ 1 ]
      Charleen Sibley made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Awaiting Customer Info Awaiting Customer Info
      1m 34s 1 Summer Stangroom (Inactive) 25/Jan/19 3:19 PM
      Awaiting Customer Info Awaiting Customer Info Submitted Submitted
      327d 59m 1 charleen sibley 18/Dec/19 4:18 PM
      Submitted Submitted Acknowledged Acknowledged
      3s 1 charleen sibley 18/Dec/19 4:19 PM
      Acknowledged Acknowledged Rejected Rejected
      6m 3s 1 charleen sibley 18/Dec/19 4:25 PM
      Rejected Rejected Resolved Resolved
      6s 1 charleen sibley 18/Dec/19 4:25 PM
      Resolved Resolved Complete Complete
      4s 1 charleen sibley 18/Dec/19 4:25 PM

        People

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          Dates

          • Created:
            Updated:
            Resolved: