Swift
  1. Swift
  2. SWIFT-21274

The grill and oven won't stay on/lit. SN of cooker is 00045.

    Details

    • Type: Oven (2 Weeks) Oven (2 Weeks)
    • Status: Complete
    • Priority: Normal Normal
    • Resolution: Completed
    • Labels:
      None
    • Responsibility:
      RTM
    • Plot:
      Hartland 56
    • Hire_or_Retail:
      Hire_fleet
    • Serial:
      029715H
    • Manufacturer:
      Swift
    • Model:
      Loire
    • Year:
      2019
    • Size:
      32 X 10
    • ID Number:
      SBH009257
    • Status Colour:
      Complete Complete
    • Stock_Number:
      36028
    • Times Scheduled:
      1
    • Park_Company:
       Seafield Caravan Park
    • Park_Postcode:
      EX39 1JS
    • Park_Contact:
      Mr I Braddick
    • Park_Phone:
      01237 477810
    • Park_Code:
      SEAF02
    • Park_Key_Account:
      No
    • SLA Status:
    1. Message to Supplier.png
      372 kB
    2. screenshot-1.png
      326 kB
    3. screenshot-2.png
      198 kB
    4. Swift Acknowledgement .png
      317 kB
    5. Swift Submit.png
      336 kB

      Activity

      Summer Stangroom (Inactive) created issue -
      Summer Stangroom (Inactive) made changes -
      Field Original Value New Value
      Park_Contact Mr I Braddick
      Park_Postcode EX39 1JS
      Park_Phone 1237421163
      Park_Code SEAF02
      Park_Key_Account No
      Park_City Westward Ho!
      Park_Address Merley Road
      Summer Stangroom (Inactive) made changes -
      Summary The grill and oven won't stay on/lit. The grill and oven won't stay on/lit. Sn of cooker is 00045.
      Summer Stangroom (Inactive) made changes -
      Summary The grill and oven won't stay on/lit. Sn of cooker is 00045. The grill and oven won't stay on/lit. SN of cooker is 00045.
      Hide
      Summer Stangroom (Inactive) added a comment -
      Park called (10:51) to report.
      I called back (11:20) as I needed owners name and dos. She said it's a hire fleet, but hasn't been hired out yet but has been commissioned.
      I have submitted to Swift.
      Show
      Summer Stangroom (Inactive) added a comment - Park called (10:51) to report. I called back (11:20) as I needed owners name and dos. She said it's a hire fleet, but hasn't been hired out yet but has been commissioned. I have submitted to Swift.
      Summer Stangroom (Inactive) made changes -
      ID Number SBH009257
      Summer Stangroom (Inactive) made changes -
      Attachment Swift Submit.png [ 236379 ]
      Summer Stangroom (Inactive) made changes -
      Status Open [ 1 ] Submitted [ 10001 ]
      Summer Stangroom (Inactive) made changes -
      Attachment Swift Acknowledgement .png [ 236459 ]
      Hide
      Summer Stangroom (Inactive) added a comment -
      Swift have auth and referred to the supplier.
      Show
      Summer Stangroom (Inactive) added a comment - Swift have auth and referred to the supplier.
      Summer Stangroom (Inactive) made changes -
      Attachment Message to Supplier.png [ 236462 ]
      Hide
      Summer Stangroom (Inactive) added a comment -
      I have also chased the supplier.
      Show
      Summer Stangroom (Inactive) added a comment - I have also chased the supplier.
      Summer Stangroom (Inactive) made changes -
      Status Submitted [ 10001 ] Acknowledged [ 10005 ]
      Hide
      Heather Barbieri (Inactive) added a comment - - edited
      Focal point have called to say there engineer will visit on an all day appointment 26/02 I have left a voice message for the park to call me back
      Show
      Heather Barbieri (Inactive) added a comment - - edited Focal point have called to say there engineer will visit on an all day appointment 26/02 I have left a voice message for the park to call me back
      Heather Barbieri (Inactive) made changes -
      Status Acknowledged [ 10005 ] Worksheet Issued [ 10004 ]
      Hide
      Heather Barbieri (Inactive) added a comment -
      FOCAL POINT TO GO TO SITE 26/02/2019 i HAVE SPOKEN TO THE PARK AND THAT IS FINE I LEFT A V/M FOR CHRIS AT FOCAL POINT 01202 588629 TO SAY THAT THE APPOINTMENT WAS FINE
      Show
      Heather Barbieri (Inactive) added a comment - FOCAL POINT TO GO TO SITE 26/02/2019 i HAVE SPOKEN TO THE PARK AND THAT IS FINE I LEFT A V/M FOR CHRIS AT FOCAL POINT 01202 588629 TO SAY THAT THE APPOINTMENT WAS FINE
      Heather Barbieri (Inactive) made changes -
      Times Scheduled 0 1
      Status Worksheet Issued [ 10004 ] Engineer Scheduled [ 10000 ]
      Work Scheduled 26/Feb/19
      Assignee Summer Stangroom [ summer ] Heather Barbieri [ heather ]
      Plot
      Claire Folland made changes -
      Attachment screenshot-1.png [ 238062 ]
      Claire Folland made changes -
      Attachment screenshot-2.png [ 238063 ]
      Hide
      Claire Folland added a comment -
      complete by the suppliers
      Show
      Claire Folland added a comment - complete by the suppliers
      Claire Folland made changes -
      Status Engineer Scheduled [ 10000 ] Issue Invoice [ 10451 ]
      Assignee Heather Barbieri [ heather ] Ellie W [ temp ]
      Claire Folland made changes -
      Status Issue Invoice [ 10451 ] Awaiting Payment [ 10151 ]
      Claire Folland made changes -
      Status Awaiting Payment [ 10151 ] Resolved [ 5 ]
      Assignee Ellie W [ temp ] Claire Folland [ claire ]
      Resolution Completed [ 1 ]
      Claire Folland made changes -
      Status Resolved [ 5 ] Complete [ 6 ]
      Transition Time In Source Status Execution Times Last Executer Last Execution Date
      Open Open Submitted Submitted
      6m 1s 1 Summer Stangroom (Inactive) 30/Jan/19 11:28 AM
      Submitted Submitted Acknowledged Acknowledged
      23h 5m 1 Summer Stangroom (Inactive) 31/Jan/19 10:34 AM
      Acknowledged Acknowledged Worksheet Issued Worksheet Issued
      12d 3h 38m 1 Heather Barbieri (Inactive) 12/Feb/19 2:13 PM
      Worksheet Issued Worksheet Issued Engineer Scheduled Engineer Scheduled
      1m 10s 1 Heather Barbieri (Inactive) 12/Feb/19 2:14 PM
      Engineer Scheduled Engineer Scheduled Issue Invoice Issue Invoice
      14d 21h 43m 1 Claire Folland 27/Feb/19 11:57 AM
      Issue Invoice Issue Invoice Awaiting Payment Awaiting Payment
      3s 1 Claire Folland 27/Feb/19 11:57 AM
      Awaiting Payment Awaiting Payment Resolved Resolved
      2s 1 Claire Folland 27/Feb/19 11:57 AM
      Resolved Resolved Complete Complete
      3s 1 Claire Folland 27/Feb/19 11:57 AM

        People

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          Dates

          • Created:
            Updated:
            Resolved:
            Work Scheduled: